Avionics News November 2012 - 58

series
B Y T H O M A S I N M A N

hose who study human error in maintenance are often interested in models, and there are many of interest. The PEAR model represents people, environment, actions and resources – four areas to study when attempting to reduce human error in any organization. One must learn about the people doing the work, the environment in which they work, the actions they or the company make and what resources are available. What motivates people and what problems do they have? In what work areas do they shine and struggle?

Human Error Models T
These are just a few questions a human factors consultant may ask. Is the environment warm, cool, hot or cold? What is the lighting like? What is the noise level? Is the environment high stress? Again, these are a few questions to be answered when working to reduce human error. What are all of the actions necessary to complete a maintenance task? Are the actions complex, or simple? More questions, and more answers to be found. What resources are necessary to complete a job? Are these resources available to the technician doing the

work? The PEAR model is a good aid to determining what questions to ask. The Reason model identifies imperfect layers of defenses. Interestingly, a variation of the Reason model represents the defensive layers as Swiss cheese. According to a 2001 issue of The Rutgers Scholar, An Electronic Bulletin of Undergraduate Research, “The Reason model of accident causation is becoming an industry standard and has been recommended by various organizations, such as the Federal Aviation Administration, Civil Aviation Authority and Australian Bureau of Air Safety Investigation, for use in

The error path is wide and many are on it, but there is only one correct path.

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Avionics News November 2012

Table of Contents for the Digital Edition of Avionics News November 2012

Point of Communication
AEA Now
International News and Regulatory Updates
Modernizing Electricals
Member Profile
House & Hangar Calls
Gliders, Sailplanes and Motor-Gliders
A Conversation With...
Apple's Latest Smartphone Creates Chaos, Opportunity
Before & After
Member Profile
Business Basics
Aviation Aces
Theory & Practice
Legal Ease
What's New
Marketplace Classifieds
Avionics News November 2012 - Intro
Avionics News November 2012 - Cover1
Avionics News November 2012 - Cover2
Avionics News November 2012 - 1
Avionics News November 2012 - 2
Avionics News November 2012 - 3
Avionics News November 2012 - Point of Communication
Avionics News November 2012 - 5
Avionics News November 2012 - AEA Now
Avionics News November 2012 - 7
Avionics News November 2012 - 8
Avionics News November 2012 - 9
Avionics News November 2012 - 10
Avionics News November 2012 - 11
Avionics News November 2012 - 12
Avionics News November 2012 - 13
Avionics News November 2012 - 14
Avionics News November 2012 - 15
Avionics News November 2012 - International News and Regulatory Updates
Avionics News November 2012 - 17
Avionics News November 2012 - 18
Avionics News November 2012 - 19
Avionics News November 2012 - Modernizing Electricals
Avionics News November 2012 - 21
Avionics News November 2012 - 22
Avionics News November 2012 - 23
Avionics News November 2012 - Member Profile
Avionics News November 2012 - 25
Avionics News November 2012 - 26
Avionics News November 2012 - 27
Avionics News November 2012 - House & Hangar Calls
Avionics News November 2012 - 29
Avionics News November 2012 - 30
Avionics News November 2012 - 31
Avionics News November 2012 - 32
Avionics News November 2012 - 33
Avionics News November 2012 - Gliders, Sailplanes and Motor-Gliders
Avionics News November 2012 - 35
Avionics News November 2012 - 36
Avionics News November 2012 - 37
Avionics News November 2012 - 38
Avionics News November 2012 - 39
Avionics News November 2012 - A Conversation With...
Avionics News November 2012 - 41
Avionics News November 2012 - Apple's Latest Smartphone Creates Chaos, Opportunity
Avionics News November 2012 - 43
Avionics News November 2012 - 44
Avionics News November 2012 - 45
Avionics News November 2012 - 46
Avionics News November 2012 - Before & After
Avionics News November 2012 - Member Profile
Avionics News November 2012 - 49
Avionics News November 2012 - 50
Avionics News November 2012 - 51
Avionics News November 2012 - Business Basics
Avionics News November 2012 - 53
Avionics News November 2012 - 54
Avionics News November 2012 - 55
Avionics News November 2012 - Aviation Aces
Avionics News November 2012 - 57
Avionics News November 2012 - Theory & Practice
Avionics News November 2012 - 59
Avionics News November 2012 - 60
Avionics News November 2012 - 61
Avionics News November 2012 - Legal Ease
Avionics News November 2012 - 63
Avionics News November 2012 - 64
Avionics News November 2012 - 65
Avionics News November 2012 - What's New
Avionics News November 2012 - 67
Avionics News November 2012 - 68
Avionics News November 2012 - 69
Avionics News November 2012 - Marketplace Classifieds
Avionics News November 2012 - 71
Avionics News November 2012 - 72
Avionics News November 2012 - Cover3
Avionics News November 2012 - Cover4
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