Avionics News July 2014 - 56

series

BUSINESS BASICS
G R E G

L A S L O

Single Minds

How groupthink hurts smart decision-making

W

ork is rarely a solo sport.
Whether it's a task force
addressing strategic planning, a work team scheduling a job,
or even the company softball team
that sweetens the culture of your
shop, whenever your employees
come together, they participate in an
opportunity to work together, play
together and think together.
All that is good. Employees who
are engaged with work and workplace colleagues are generally happier, more productive and more loyal.
Indeed, that's partly why so much
fuss is made about teamwork.
But in some cases, teamwork can
create a lot of fuss, too.
Normally, a group will produce
better results than an individual.
Collaboration, on the whole, is desirable because it brings together a
wider breadth of knowledge, experience, ideas and analysis to a problem;
except when it doesn't, and then it
falls apart in predictable ways.
Every day, smart people meet to
make important decisions that are
56

avionics news

*

july

2014

remarkably bad. If you don't understand this phenomenon of groupthink,
how it works and how to avoid it,
your avionics repair shop can be

the foundation of his book, Victims of
Groupthink. During the past 40 years,
researchers have demonstrated it's the
byproduct of like-minded individuals

Groupthink is the systematic failure of each
individual's critical-thinking process, where
individuals fail to express doubts, avoid constructive
disagreements and sidestep any hint of conflict.

prone to it, too. While great minds
think alike, great organizations have
members who aren't afraid to think
for themselves.
NO 'I' IN TEAM
Groupthink is no secret to psychologists who study decisionmaking and group dynamics. First
explained in the early 1970s by Yale
psychologist Irving Janis, it formed

coasting toward a common goal.
It happens for obvious reasons:
Hang out with affable colleagues, and
you're less likely to disagree with
them. We've all done it. We go with
the flow because being with people
who share our goals and values feels
warm and fuzzy; that's why we build
teams in the first place. Also, when
one of these likeable people suggests a hazy idea, we're more likely

Photo courtesy PhotoXpress.com

B Y



http://www.PhotoXpress.com

Avionics News July 2014

Table of Contents for the Digital Edition of Avionics News July 2014

Avionics News July 2014 - Intro
Avionics News July 2014 - Cover1
Avionics News July 2014 - Cover2
Avionics News July 2014 - 1
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Avionics News July 2014 - Cover3
Avionics News July 2014 - Cover4
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