Pacific Coast Society of Orthodontists Bulletin Summer 2014 - (Page 12)

THE HEALING COLUMN DECREASE STRESS AND INCREASE VOLUME by Kerry Anderson, Senior Orthodontic Assistant for the Orthodontic Residency Program, Arizona School of Dentistry & Oral Health T he effects of stress can present themselves in physical, emotional, and spiritual forms. At work, we usually first notice emotional effects, followed by physical ones. The initial signs can include lack of concentration, irritability, and fatigue, which set in fast, often leaving the door wide open for Ms. Anderson mistakes - even while we are performing the simplest of tasks. Spiritual stress presents itself more often at home, coming as a loss of interest in activities that would normally bring peace and balance to our days. None of these effects makes us want to excel as employees or as part of a team. Instead, they can cause major problems, both for our own well-being and the prosperity of the clinics where we work. Alleviating stress at work can help us to improve our overall lives. First things first: when we leave home and family each day, we do so to accomplish something positive. Whether we go to the grocery store to buy food to sustain us, or run errands that help us keep the things we work so hard to obtain, these activities and needs circle back to our careers. We face many stressors in our offices each day, from patient flow and compliance, to emergency appointments, to maintaining inventory. They all come with a heaping side order of anxiety. I do not think this anxiety can be alleviated altogether, but we can make changes to help improve the efficiency of our clinics. I know change sounds like a bad word to most people, and we initially want to avoid it, knowing that too much change can end in chaos and stress. Keeping up with new procedures and finding the ones that fit our style can be key. For example, using new systems and techniques can help shorten chair time. Ultimately, this will decrease stress on assistants and allow daily patient volume to increase. New systems and techniques include self-ligating bracket systems, indirect bonding, and temporary anchorage devices (TADs). 12 By shortening chair time, using self-ligating bracket systems and indirect bonding helps with schedules and allows for faster turnover of patients. Self-ligating brackets can also benefit patients by aiding oral hygiene, thanks to the elimination of elastic ligatures. The use of indirect bonding reduces the number of bracket repositionings and the amount of time a patient has to remain propped open during the bonding procedure. TADs often offer a less invasive treatment option, giving patients an alternative to surgery, implants or extractions. Because of their small size and ability to be anchored in the bone, TADs can give a less visible and more patient-friendly treatment option. TADs can also play a role in achieving better outcomes for compromised treatment cases. The use of computerized inventory systems eases the ordering process, and can help keep your clinic stocked and ready for anything the next patient can throw at you. Such systems also eliminate overstocking, helping to keep budgets in the black. They also decrease the amount of time your assistants will be counting bins and cupboards, and give them more time to be chairside, doing what they love. Perfecting techniques such as isolation and bonding can help to expedite longer appointments and cut down on the need for rebonds. Ask your supply representatives for information on CE courses and reference material. Providing the proper training will improve staff efficiency and effectiveness, decreasing the number of emergency patients you'll need to see. Keeping your team updated on changes and expectations during morning huddles and monthly meetings will help keep everybody on the same track and ensure that no one feels left out or that their talents are being wasted. Giving everyone an opportunity to share his/her thoughts increases the chances of discovering the next great idea in your clinic. When your office works together as a team, you have created a family. A work family is a lot like family at home; it needs continued support and nurturing. There is little to no room for stress if you want it to thrive. PCSO BULLETIN * SUMMER S 2014

Table of Contents for the Digital Edition of Pacific Coast Society of Orthodontists Bulletin Summer 2014

The Big Easy: Not Always So Easy
About the PCSO Mission Statement
AAO Trustee Report
PCSO Business
AAO Council on Scientific Affairs (COSA) Report
Component Reports
PCSO at a Glance
AAOF Report
Decrease Stress and Increase Volume
Resident Spotlight: Loma Linda School of Dentistry Postgraduate Orthodontic Program
Younger Member Spotlight: Dr. Melissa Bailey
Third Molar Protocols
Editorial: Special Section
PCSO Program Talk: Orthodontic Residency Programs and the Use of TADs
Case Report: Pre-Treatment
Faculty Files: TADs in Orthodontics: A Review
Seasoned Practitioner's Corner: Dr. Terry McDonald Interviews Dr. Michael Chaffee on TADs
Case Report: Post-Treatment
Pearls of the Pacific: Instant Edentulous Anchorage
Portrait of a Professional: Dr. Earl S. Johnson
Sweet Farewell: Retainers and Retention
In Memory: Dr. Burton Littleton Fletcher

Pacific Coast Society of Orthodontists Bulletin Summer 2014