Maintenance Technology July 2017 - 41

SOLUTION FOCUS

Analysis of metrics recorded and tracked through reports and dashboards within a CMMS opens ever-wider windows to
critical business insights.

to see everything they need, including, among other things,
asset hierarchies (as illustrated in Step 2 chart, p. 40) allows
24/7 activity, downtime, and open work orders.
organizations to easily identify key assets on which to focus
At the beginning of each month, the CMMS system
maintenance and reliability efforts versus all tangible pieces,
is used to report on maintenance operational metrics,
parts, equipment, and rooms.
including PM completion rates and technical downtime
3. Standardize across all locations. After using a
performance at each plant. These reports show how each
financial model to establish their hierarchical structure,
plant stacks up against the rest, based on critical perforthe company set up a template to standardize across all
mance benchmarks; motivate employees to focus on key
locations to effectively look at performance and analyze key
metrics; and increase efficiency
metrics, including uptime and downtime.
across the board. With this level
Completion rates for preventive mainteof access and organization, the
nance are a leading metric the company
Over time, an
company sustains a 95% preventivecan use because of the potential impact
maintenance completion rate.
on operations. If a piece of critical equipeffective CMMS
The manufacturer also uses
ment fails, it can shut down the entire
CMMS
to support capital planning.
plant, and have a negative impact on
outperforms tribal
For example, if the company is
promises of quality and on-time delivery.
knowledge.
"hurting" in a certain area on a piece
of equipment that's increasingly
Results
costly to maintain, it uses data to
Prior to leveraging a standardized
compare repair and replacement costs. The CMMS also
CMMS across its operations, many of the manufacturer's
supports short- and long-term investment decisions.
maintenance decisions were based on tribal knowledge.
Before its global CMMS implementation, stakeholders
Today, metrics are recorded and tracked daily on reports
couldn't track key metrics or gain insight into equipment
and dashboards within the CMMS. These tools allow users
status. As a result of the enterprise-wide CMMS implemento convert CMMS data into business insights by analyzing
tation, the company now tracks and analyzes key metrics,
historical costs and trends.
standardizes performance and, ultimately, supports its
The manufacturer's team developed a metrics center tab
emphasis on global excellence in maintenance. MT
on the CMMS dashboard to provide live data on key performance indicators (KPIs) such as preventive-maintenance
(PM) completion rates per production-line asset. The
For more information, visit eMaint, a Fluke company,
company's engineers use these dashboards as a home base
Marlton, NJ, eMaint.com.
JULY 2017

MAINTENANCETECHNOLOGY.COM | 41

http://www.eMaint.com http://www.MAINTENANCETECHNOLOGY.COM

Table of Contents for the Digital Edition of Maintenance Technology July 2017