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6 The Reliability Centered Maintenance (RCM) Benefit to Data Center Reliability & Availability: WHAT'S OLD IS NEW AGAIN Paul V. Mihm, P.E. T he data center industry continues to face growing demand for reliability and high availability on both the IT and support infrastructure systems (mechanical, electrical & fi re protection - MEP), a trend that will not go away in the foreseeable future. Best practice, continuous process improvement and change management programs are implemented or reinvented to meet these demands. Extensive MOPs, SOPs and ESOPs are crafted to ensure the 'bad actors' are reduced or eliminated. Changing the culture within a data center organization, to develop attitudes of all stakeholders toward high availability, remains a priority at the C-Level. Those C-Level executives and their operations managers interested in achieving cultural change may be best served by adopting what the aviation industry implemented in the 1960s - Reliability Centered Maintenance (RCM). Why? Sustained data integrity and availability of all systems - IT & MEP. RCM Background In the 1960's, United Airlines engaged a number of their engineers to assess the efficacy of their preventative maintenance program for their new fleet of 747s. This group, the Maintenance Steering Group (MSG), published the MSG-1 Handbook establishing RCM on the 747 commercial airliners, ensuring high availability and safety of the public using airline travel. In 1978, Stanley Nowlan and Howard Heap published a report titled "Reliability Centered Maintenance" after an exhaustive study of failure modes and effects of airplanes updating earlier RCM techniques for optimizing maintenance of complex systems. In 1983, Stanley Nowlan collaborated with John Moubray, delving deeper into RCM practices. Their efforts resulted in the 1991 publication of Moubray's book titled, "RCMII - Reliability Centered Maintenance". RCM2 is defined as a process used to determine what must be done to ensure that any physical asset continues to do what its users want it to do in its present operation context. Moubray began to develop a suite of training and support services designed to transfer the technology of RCM to industrial clients. This led him to found Aladon, Ltd. in 1986 and Aladon, LLC. in the USA in 1998. The goal of RCM is consequence mitigation rather than failure avoidance. The automotive industry embraced RCM in the late 1980's; Dr. Klaus Blache's reliability and maintenance team at General Motors was involved with Ford, Chrysler, Boeing, Caterpillar, Pratt & Whitney, Rockwell International and many other contributing organizations to create a reliability and maintainability guideline. The result was a 1993 publication by the National SOLUTIONS AUGUST 2016 10127-4056 SMRP Solutions SE.indd 6 8/22/16 9:43 AM

Table of Contents for the Digital Edition of Maintenance Technology September 2016

Editorial
Uptime
On The Floor
Old-School Approach To New-World Technology
Art Meets Reliability Science
Commit To Safety
Robot-Human Interaction Getting Safer
Sanitary, Stainless Conveyors Not The Same
Reduce Hidden Process-Safety Costs
Pace Your Reliability Program
Win The War With 'Lubrication By Design'
SAP Tips And Tricks
Understand Pump Vibration
Select The Right Relay
Bearing Care
Clear Up HOA Confusion
Potato Waste Becomes Clean Water, Energy
Products
Showcase
Ad Index
Final Thought
Maintenance Technology September 2016 - 1
Maintenance Technology September 2016 - Cover1
Maintenance Technology September 2016 - Cover2
Maintenance Technology September 2016 - 1
Maintenance Technology September 2016 - 2
Maintenance Technology September 2016 - 3
Maintenance Technology September 2016 - Editorial
Maintenance Technology September 2016 - 5
Maintenance Technology September 2016 - Uptime
Maintenance Technology September 2016 - 7
Maintenance Technology September 2016 - On The Floor
Maintenance Technology September 2016 - 9
Maintenance Technology September 2016 - Old-School Approach To New-World Technology
Maintenance Technology September 2016 - 11
Maintenance Technology September 2016 - 12
Maintenance Technology September 2016 - 13
Maintenance Technology September 2016 - 14
Maintenance Technology September 2016 - 15
Maintenance Technology September 2016 - Art Meets Reliability Science
Maintenance Technology September 2016 - 17
Maintenance Technology September 2016 - 18
Maintenance Technology September 2016 - 19
Maintenance Technology September 2016 - Commit To Safety
Maintenance Technology September 2016 - 21
Maintenance Technology September 2016 - 22
Maintenance Technology September 2016 - 23
Maintenance Technology September 2016 - Robot-Human Interaction Getting Safer
Maintenance Technology September 2016 - 25
Maintenance Technology September 2016 - Sanitary, Stainless Conveyors Not The Same
Maintenance Technology September 2016 - 27
Maintenance Technology September 2016 - 28
Maintenance Technology September 2016 - Reduce Hidden Process-Safety Costs
Maintenance Technology September 2016 - 30
Maintenance Technology September 2016 - Pace Your Reliability Program
Maintenance Technology September 2016 - 32
Maintenance Technology September 2016 - 33
Maintenance Technology September 2016 - 34
Maintenance Technology September 2016 - 35
Maintenance Technology September 2016 - Win The War With 'Lubrication By Design'
Maintenance Technology September 2016 - 37
Maintenance Technology September 2016 - 38
Maintenance Technology September 2016 - SAP Tips And Tricks
Maintenance Technology September 2016 - Understand Pump Vibration
Maintenance Technology September 2016 - Select The Right Relay
Maintenance Technology September 2016 - Bearing Care
Maintenance Technology September 2016 - 43
Maintenance Technology September 2016 - Clear Up HOA Confusion
Maintenance Technology September 2016 - Potato Waste Becomes Clean Water, Energy
Maintenance Technology September 2016 - 46
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Maintenance Technology September 2016 - Showcase
Maintenance Technology September 2016 - Ad Index
Maintenance Technology September 2016 - 55
Maintenance Technology September 2016 - Final Thought
Maintenance Technology September 2016 - Cover3
Maintenance Technology September 2016 - Cover4
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