Maintenance Technology September 2016 - 77

16 There are a number of maintenance quality management tools that can be applied. The exact combination of these that is most appropriate for any organisation varies, but they could include: PERSON MEASURES Provide training in error-provoking factors. Training maintenance personnel in order to give them an understanding and awareness of the factors and situations that may lead them to be more error-prone is a starting point in successfully addressing human error. They should understand such factors as the limitations of human performance, the limitations of short term memory, the impact of fatigue, the impact of interruptions, the impact of pressure and stress, the types of errors that they can make, and the situations in which these errors are most likely to arise. Once maintainers are aware of their own limitations, then they can start to detect the warning signals that indicate a higher risk of an error being made, and can take steps to avoid this from happening. Implement measures to reduce the number of deliberate violations. Traditional approaches to the avoidance of violations tend to focus on scaring people into compliance. This may have its place, but an additional, effective approach is to create a social environment within the workplace where deliberate violations bring disapproval from within peoples' peer groups. Encourage mental rehearsal of tasks before they are performed. There is significant evidence to suggest that achieving the right degree of mental readiness for a task before it begins has a significant positive impact on the quality and reliability with which this task is performed. Control distractions. Anticipating the distractions that are likely to occur, and developing a strategy for dealing with them before they occur is most likely to enhance the quality of task performance. Avo i d p l a ce - l o s i n g e r ro r s . Th ro u g h s u c h techniques as inserting place-markers at appropriate points in the procedure. TEAM MEASURES Provide teamwork training. Significant accidents have occurred as a result of poorly functioning teams. Effective teamwork training will focus on: * Communication skills * Crew development and leadership skills * Workload management, and * Technical proficiency WORKPLACE AND TASK MEASURES Ensure that personnel only perform tasks when they are properly trained, skilled and qualified. It goes without saying that quality work practices can only be put in place when maintenance personnel have the requisite technical skills and capabilities required to perform the work that is allocated to them. Fatigue Management. Ensure that a well-designed shift roster is in place which minimises the impact of fatigue. Assign tasks appropriately. There is evidence to suggest that there is a link between the frequency SOLUTIONS AUGUST 2016 10127-4056 SMRP Solutions SE.indd 16 8/22/16 9:43 AM

Table of Contents for the Digital Edition of Maintenance Technology September 2016

Editorial
Uptime
On The Floor
Old-School Approach To New-World Technology
Art Meets Reliability Science
Commit To Safety
Robot-Human Interaction Getting Safer
Sanitary, Stainless Conveyors Not The Same
Reduce Hidden Process-Safety Costs
Pace Your Reliability Program
Win The War With 'Lubrication By Design'
SAP Tips And Tricks
Understand Pump Vibration
Select The Right Relay
Bearing Care
Clear Up HOA Confusion
Potato Waste Becomes Clean Water, Energy
Products
Showcase
Ad Index
Final Thought
Maintenance Technology September 2016 - 1
Maintenance Technology September 2016 - Cover1
Maintenance Technology September 2016 - Cover2
Maintenance Technology September 2016 - 1
Maintenance Technology September 2016 - 2
Maintenance Technology September 2016 - 3
Maintenance Technology September 2016 - Editorial
Maintenance Technology September 2016 - 5
Maintenance Technology September 2016 - Uptime
Maintenance Technology September 2016 - 7
Maintenance Technology September 2016 - On The Floor
Maintenance Technology September 2016 - 9
Maintenance Technology September 2016 - Old-School Approach To New-World Technology
Maintenance Technology September 2016 - 11
Maintenance Technology September 2016 - 12
Maintenance Technology September 2016 - 13
Maintenance Technology September 2016 - 14
Maintenance Technology September 2016 - 15
Maintenance Technology September 2016 - Art Meets Reliability Science
Maintenance Technology September 2016 - 17
Maintenance Technology September 2016 - 18
Maintenance Technology September 2016 - 19
Maintenance Technology September 2016 - Commit To Safety
Maintenance Technology September 2016 - 21
Maintenance Technology September 2016 - 22
Maintenance Technology September 2016 - 23
Maintenance Technology September 2016 - Robot-Human Interaction Getting Safer
Maintenance Technology September 2016 - 25
Maintenance Technology September 2016 - Sanitary, Stainless Conveyors Not The Same
Maintenance Technology September 2016 - 27
Maintenance Technology September 2016 - 28
Maintenance Technology September 2016 - Reduce Hidden Process-Safety Costs
Maintenance Technology September 2016 - 30
Maintenance Technology September 2016 - Pace Your Reliability Program
Maintenance Technology September 2016 - 32
Maintenance Technology September 2016 - 33
Maintenance Technology September 2016 - 34
Maintenance Technology September 2016 - 35
Maintenance Technology September 2016 - Win The War With 'Lubrication By Design'
Maintenance Technology September 2016 - 37
Maintenance Technology September 2016 - 38
Maintenance Technology September 2016 - SAP Tips And Tricks
Maintenance Technology September 2016 - Understand Pump Vibration
Maintenance Technology September 2016 - Select The Right Relay
Maintenance Technology September 2016 - Bearing Care
Maintenance Technology September 2016 - 43
Maintenance Technology September 2016 - Clear Up HOA Confusion
Maintenance Technology September 2016 - Potato Waste Becomes Clean Water, Energy
Maintenance Technology September 2016 - 46
Maintenance Technology September 2016 - 47
Maintenance Technology September 2016 - 48
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Maintenance Technology September 2016 - 50
Maintenance Technology September 2016 - 51
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Maintenance Technology September 2016 - Showcase
Maintenance Technology September 2016 - Ad Index
Maintenance Technology September 2016 - 55
Maintenance Technology September 2016 - Final Thought
Maintenance Technology September 2016 - Cover3
Maintenance Technology September 2016 - Cover4
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