open - (Page 13) Leadership and Management Leading the Team - leadership skills for Team Leaders This course is suitable for staff who exercise authority over and are responsible for achieving results through the efforts of a small team. It assumes that participants are conversant with the nature and scope of team leader responsibilities (as outlined in the New Supervisor/Team Leader course) and focuses on the skills of effective leadership. Supervising People Effectively This course focuses on the skills required to effectively deal with issues related to individuals’ performance, development and welfare. It assumes that participants are conversant with the nature and scope of their responsibility (as outlined in the New Supervisor/Team Leader course). Objectives By the end of the programme participants will be able to: Objectives By the end of the programme participants will be able to: 9 use effective communication skills when dealing with individuals in a variety of different circumstances 9 recognise and address individuals’ development needs 9 identify practical solutions for dealing with difficult and sensitive situations 9 agree standards and monitor staff performance 9 assess their effectiveness as leaders and plan the development of their leadership skills 9 take appropriate action to motivate and develop the work group 9 deal with team related problems and difficulties in the workplace 9 maintain working standards and practices to achieve objectives Manchester Feb 26 Sep 18 London Jul 2 Nov 27 Manchester Sep 25 London Apr 8 Ref: M14 1 day £199 + VAT Ref: M26 1 day £199 + VAT Blend your learning experience with the following short e-courses Blend your learning experience with the following short e-courses Short e-course title Introduction to Leadership Motivation Team Building Code AC117 AC18 AC120 Fee £14.99 £19.99 £24.99 Short e-course title Coaching for Success Counselling Code AC91 AC39 Fee £19.99 £19.99 Is it just you who thinks you’re a good manager? Tailor Cegos 360o to the needs of the participant by specifying geometry, language, faculty and questions o each rts t epo ssion and r plan the scu rs or di action ef iv t of an ent m With Cegos 360º™ you can find out. Put your management skills to the test! For more information call us now on 0161 445 2426 or email us at training.solutions@cegos.co.uk T es (M he pa ine s) ana rticip nom omer r com ger, Dire ant and thei , Cust e ct Reports, Peers n p le t o n li e s ec u re questionnaires Th no e parti cip min ates ant oth onlin ers e Cegos 360º™ will provide you with an insight into gaps that may exist between your own and others’ perception of your management strengths and development needs. Ceg o par s de tic l dev ip elo p Th wel e par inst come ticip ruc em a tio a ns Cegos 360 º™ es eiv in rec log nt and egos il om C fr at a The d sed ces is pro gos e by C © Cegos UK 2008 13 http://www.cegos.co.uk/
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