open - (Page 19) Leadership and Management Managing People Effectively Individuals experience their work from a personal perspective. This programme develops a manager’s ability to recognise and cater successfully for a variety of staff needs, so that the potential of each individual is realised. 9 helping the individual to assess problems and find workable solutions 9 praising achievement 9 how to give feedback constructively Reviewing and improving performance 9 understanding the purpose and benefits of performance reviews 9 preparing for and conducting motivating meetings 9 planning development action, following up Managing people through change 9 identifying the need for change 9 understanding how change affects people 9 helping people accept and adapt to change Managing the difficulties 9 dealing with sensitive issues, resolving conflict Who can benefit? Managers and senior staff who wish to develop their people skills, with particular emphasis on dealing effectively with the individual. Objectives By the end of the programme participants will be able to: 9 recognise different management styles, understand how they affect others, analyse their own style and map out their development as leaders 9 identify the working styles of others, what they contribute, and be able to cater for their needs 9 identify a variety of methods for harnessing the potential of individuals to develop commitment and performance 9 handle sensitive and difficult situations appropriately Manchester Jan 23-24 Sep 23-24 London Jun 18-19 Nov 5-6 PROGRAMME Building effective working relationships 9 management responsibilities to the individual 9 developing management flexibility Getting the best performance 9 influencing a sense of commitment, enthusiasm and initiative 9 developing people through the work they do Ref: M3 2 days £398 + VAT Blend your learning experience with the following short e-courses Short e-course title Coaching for Success Motivation Performance Management Interview Change Management Code Fee AC91 £19.99 AC18 AC33 AC9 £19.99 £19.99 £49.99 © Cegos UK 2008 19
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