open - (Page 21) Leadership and Management Introduction to HR This programme is the ideal introduction for those newly appointed within HR. It does not deal with strategic responsibilities, but rather gives practical guidance on how to deal with the day-to-day issues that front line personnel staff face daily. 9 provide relevant management information to the organisation 9 writing assessments of candidates 9 monitoring recruitment and selection methods Induction 9 organising a good induction programme, on-the-job training Sickness and absence control 9 short and long term absences, absence records 9 tackling absence problems Performance management 9 appraisal systems 9 identifying individuals’ development needs against company objectives Discipline and grievance procedures 9 ACAS guidelines 9 disciplinary procedures and rules, organising disciplinary interviews Who can benefit? Newly appointed members of the personnel function. Existing staff who have no formal training in this area and personnel secretaries/other staff with personnel responsibilities. Objectives By the end of the programme participants will be able to: 9 deal with a range of HR issues with confidence 9 handle recruitment procedures from beginning to end 9 explain how the law affects contracts of employment, recruitment, dismissal and redundancy practices 9 operate effective procedures relating to discipline, grievance and counselling Manchester May 14-15 London Oct 7-8 PROGRAMME Recruitment and selection 9 defining the job and recruitment criteria 9 finding candidates, shortlisting fairly and lawfully 9 interviews – operational/legal considerations 9 fair and non-discriminatory interview questions Ref: M27 2 days £398 + VAT Blend your learning experience with the following short e-courses Short e-course title Dismissal, Discipline and Grievance Interviewing for Information Introduction to Employment Law Code AC26 AC134 AC28 Fee £49.99 £14.99 £19.99 Performance Management This course addresses the ways in which you can ensure your PM scheme achieves what it sets out to do and avoids the common pitfalls. Objectives By the end of this programme you will be conversant with how performance management can help your organisation achieve its business objectives: 9 what PM can really achieve when done well 9 how competencies fit into PM 9 how to write and agree stretching performance standards and performance goals 9 the advantages of personal development plans 9 the process of identifying and rectifying skills gaps 9 how to coach and mentor different staff Manchester Jan 29-30 London Aug 19-20 Ref: M22 2 days £398 + VAT Blend your learning experience with the following short e-courses Short e-course title Successful Performance Management Systems Code Fee AC119 £24.99 © Cegos UK 2008 21
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