open - (Page 22) Leadership and Management Coaching and Developing Others Coaching means improving the skilled performance of another person. It is a deliberate process of helping people to maximise their potential by learning from day to day tasks. When done well and consistently, coaching affects productivity, cost effectiveness and the morale of individuals and the team. It is therefore rightly recognised as an essential skill in the management/team leader portfolio. This one day course introduces the process and benefits of coaching, and begins the development of this vital skill. PROGRAMME What is coaching? 9 definition, coaching or training? Benefits of coaching 9 why coach your staff? 9 maximising potential, a two way process Blocks to coaching 9 potential problems, overcoming barriers Coaching style 9 self analysis, characteristics of a good coach Coaching situations 9 recognising the opportunity 9 planning in advance Coaching process - a step by step guide Developing coaching skills 9 active listening and questioning 9 giving and receiving feedback Who can benefit? All managers and supervisors and all those responsible for developing the competence of team members in their day to day tasks. Objectives By the end of the programme participants will be able to: 9 assess the obstacles to successful coaching 9 identify coaching opportunities Manchester 9 explain the coaching process 9 develop the helping relationship 9 identify and develop the skills needed to be a successful coach Feb 14 Aug 21 London Apr 8 Nov 12 Ref: M4 1 day £199 + VAT Blend your learning experience with the following short e-courses Short e-course title Coaching for Success Code AC91 Fee £19.99 Delegation Of all the management skills, delegation is probably one of the most highly prized - and the least understood. This one day course enables professionals to: - assess what they do in the light of what they should be doing - utilise time and resources effectively to achieve company, departmental and personal objectives - motivate and develop staff 9 assessing staff capabilities and development needs Delegation 9 the difference between dumping, allocating tasks and delegating 9 advantages of delegation for the manager, for staff, for the company 9 motivating through delegating 9 what should never be delegated 9 the difference between responsibility and authority Delegation process 9 planning what to delegate and to whom 9 consulting and seeking agreement 9 coaching and support 9 deciding timescales 9 clarifying task output 9 resources and liaison 9 giving praise and constructive feedback Personal delegation matrix Who can benefit? All those with staff to whom they are able to delegate tasks. Objectives By the end of the programme participants will be able to: 9 specify the purpose of their role and identify the tasks which contribute effectiveness 9 identify the reasons which have prevented them from delegating successfully 9 draw up an action plan for successfully delegating to their staff Manchester Jun 19 Dec 9 London Mar 18 Sep 23 PROGRAMME Personal Analysis 9 emotional barriers to delegation 9 identifying corporate, departmental, personal objectives 9 identifying how time is currently spent 9 identifying priorities Ref: M5 1 day £199 + VAT Blend your learning experience with the following short e-courses Short e-course title Motivation Code AC18 Fee £19.99 22 bookings & enquiries: 0161 445 2426 training.solutions@cegos.co.uk © Cegos UK 2008 www.cegos.co.uk www.cegos.co.uk
For optimal viewing of this digital publication, please enable JavaScript and then refresh the page. If you would like to try to load the digital publication without using Flash Player detection, please click here.