open - (Page 40) I very much enjoyed the course and am totally certain that I will be able to use many of the topics covered once back at work to make my life easier and improve a number of personal and work relationships. Susie, Major Financial Management and Advisory Company Course index Advanced Negotiation for Non-Sales Professionals Chairing Effective Meetings Communicating Effectively at Work Customer Service Excellence Facilitation Skills Toolkit Interpersonal Effectiveness - Working With Others Interviewing Skills Toolkit Persuading and Influencing Others Professional Negotiation Skills Professional Telephone Techniques Selection Interviewing Toolkit Associated skills 47 42 42 44 44 43 48 45 47 49 48 Assertiveness Coaching and Developing Others Counselling Skills Toolkit Making Effective Presentations Managing Change Successfully Managing Conflict in the Workplace Powerful Communication through NLP Powerful Presentations-Advanced Skills 53 22 23 55 29 20 54 57 46 46 Accredited In-House Programmes Certificate in Negotiation Diploma in Advanced Negotiation Dynamic and winning relationships with external and internal customers and suppliers drive organisational efficiency, growth and revenue An organisation’s success is not solely dependent on the range and excellence of its products, or service to customers. Underpinning all commercial and professional endeavours is the quality and effectiveness of our interactions with others in a variety of different, often demanding or sensitive situations. Cegos provides clients with a toolkit of interpersonal techniques and models key to the communication arena - negotiating, influencing and persuading, facilitating, interviewing and building relationships with others. Whatever your needs, call us to discuss how we can help you and your organisation. Blend your learning experience with the following short e-courses Short e-course title Code Fee Interpersonal Skills Behaviour Based Interviewing Conflict Management Cross Cultural Communication Effective Influencing Skills Facilitation Giving Constructive and Receiving Critical Feedback Interpersonal Skills and NLP Interviewing Introduction to Transactional Analysis Negotiating Skills Painless Selling for Non-Sales People People Skills Questioning and Listening Skills Recruitment and Selection Telephone Techniques Reception Skills Understanding Body Language Verbal Communication Skills AC24 AC38 AC13 AC22 AC94 AC40 AC58 AC84 AC46 AC104 AC76 AC113 AC43 AC108 AC78 AC114 AC59 AC44 £24.99 £24.99 £14.99 £19.99 £19.99 £19.99 £19.99 £24.99 £19.99 £24.99 £14.99 £29.99 £24.99 £24.99 £14.99 £19.99 £29.99 £19.99 40 bookings & enquiries: 0161 445 2426 training.solutions@cegos.co.uk www.cegos.co.uk http://www.cegos.co.uk/
For optimal viewing of this digital publication, please enable JavaScript and then refresh the page. If you would like to try to load the digital publication without using Flash Player detection, please click here.