open - (Page 45) Interpersonal Skills Persuading and Influencing Others People at all levels and in all functions need to influence others - colleagues, seniors, staff, customers, suppliers, or external bodies. The ability to influence without bullying, threatening, ‘trading’, pleading, or buying-off means subtle persuasion which leaves personal integrity intact while achieving its goal. This two day best selling programme examines the forces which come into play when influencing, and helps participants develop the practical skills which will get the best results. Influencing others 9 different influencing methods 9 choosing an appropriate approach 9 a five step process 9 effective communication 9 positive thinking Tactics and techniques 9 three-point agendas 9 three-level questioning 9 using rapport to influence 9 building working relationships BEST SELLER Who can benefit? Particularly beneficial to those working closely with seniors, project teams and cross-functional initiatives. Objectives By the end of the programme participants will be able to: 9 explain the principles of influencing and apply a model for all situations 9 use a range of influencing techniques with confidence 9 achieve greater success in influencing others 9 analyse their own preferred influencing styles, strengths and development areas PROGRAMME Defining influence in a work context 9 identifying whom we need to influence 9 recognising why we want to influence 9 understanding ‘power’ and how it affects this process Individual influencing styles 9 analysis: personal communication styles 9 identifying strengths and development areas 9 borrowing/developing desired styles Manchester Feb 19-20 Jun 3-4 Apr 1-2 Sep 17-18 Jul 15-16 Dec 3-4 Oct 8-9 London Jan 23-24 Ref: IE5 2 days £398 + VAT Blend your learning experience with the following short e-courses Short e-course title Effective Influencing Skills Code AC22 Fee £19.99 © Cegos UK 2008 45
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