open - (Page 52) Personal Effectiveness Personal Effectiveness We often fail to achieve what we want in life because we consistently under-rate ourselves and fail to take advantage of opportunities. This highly enjoyable workshop enables people to recognise their achievements, and identify the changes they can make to fulfil their potential. Ways of communicating with others 9 understanding how our values, feelings and attitudes drive our behaviour 9 recognising and managing personal drivers 9 defining and using assertive behaviour to enhance communication Skills to manage conflict 9 key steps in managing conflict assertively 9 using a three point agenda to explore options Personal marketing 9 starting your personal marketing campaign 9 establishing and building rapport with others Managing personal change 9 key steps in managing change 9 dealing with negative self talk 9 building confidence Successful networking Seven steps to successful action planning Who can benefit? Those who need to influence others and manage themselves. Objectives By the end of the programme participants will be able to: 9 explain how behaviours impact on each other 9 use proven techniques to manage conflict 9 network effectively 9 develop a personal marketing strategy 9 stop the sabotage of negative self-talk and replace it with positive affirmations 9 identify new opportunities for moving forward PROGRAMME Positive self management 9 clarifying personal goals and expectations Keys to understanding yourself, your skills and your abilities 9 identifying personal strengths and development areas 9 establishing relationships with others 9 identifying and exploring personal potential Manchester Feb 6-7 Sep 18-19 London Apr 16-17 Nov 11-12 Ref: PE7 2 days £398 + VAT Blend your learning experience with the following short e-courses Short e-course title Learning with Style Memory Code AC53 AC55 Fee £19.99 £19.99 Developing your Emotional Intelligence This one-day course provides an insight into Emotional Intelligence (EI). Through exercises and group discussions, delegates will be able to recognise their own EI and how to practically use this knowledge to enhance their skills in the business environment. Understanding the Levels of Emotional Intelligence 9 emotional identification, perception and expression 9 emotional facilitation of thought 9 emotional understanding – self and others 9 emotional management – self and others EI in the context of the business environment 9 the business case for EI 9 emotions and their consequences 9 managing negative emotions 9 developing empathy 9 using EI to achieve your goals EI of others 9 increasing self awareness in others 9 improving emotional management NEW! Who can benefit? This course has been designed to enhance the interpersonal skills of anyone working in a business environment. Objectives By the end of the programme participants will be able to: 9 9 9 9 9 define emotional intelligence identify the main areas within the field of EI establish ways of enhancing personal effectiveness with EI identify EI uses within the business environment discuss ways to develop others’ EI Manchester May 29 London Oct 21 PROGRAMME What is Emotional Intelligence (EI)? 9 a definition 9 a brief history 9 self-analysis Ref: PE12 1 day £199 + VAT Blend your learning experience with the following short e-courses Short e-course title Emotional Intelligence Code AC41 Fee £19.99 52 bookings & enquiries: 0161 445 2426 training.solutions@cegos.co.uk © Cegos UK 2008 www.cegos.co.uk www.cegos.co.uk
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