open - (Page 8) Leadership and Management Open e-Programme Foundation Certificate in Administration Principles This is the first programme in the administration cycle which provides a professional development and accreditation route for administrators, PAs and secretaries from the beginning of their careers through to Diploma level. The programme is designed to nationally recognised standards and best practice, and allows achievement of accreditation in as little as six weeks. ACCREDITED PROGRAMME Module 1: Self-development 9 9 9 9 9 Self assessment Organising yourself and managing time stealers Planning, prioritising, working to deadlines Assertiveness techniques Self development action plan Who can benefit? Administrators and secretaries with little or no previous training and those who are new to the role. Accreditation The Foundation Certificate is awarded following successful completion of all modules and assessment of the Action Plan. Objectives By the end of the programme delegates will be able to: Module 2: Working with others 9 9 9 Teamworking Customer service excellence Business communication – basic writing skills 9 identify the scope of their support role, authority, duties and responsibilities with respect to their organisation, line manager and team members 9 demonstrate the application of principles and techniques covered by the programme in their own work situations 9 together with their line manager produce an action plan for personal development in their role Module 3: Developing business skills 9 9 9 Organisations – how they work Computer skills – what different applications do Health and safety in the workplace Ref: AP1 £695 + VAT Blend your learning experience with the following short e-courses Short e-course title Communicating Assert Yourself! Effective PC Presentations Giving Constructive and Receiving Critical Feedback Key Grammar Points to Make Your Writing Perfect Letter Writing Networking Reception Skills Telephone Techniques Understanding Body Language Verbal Communication Skills Health & Safety First Aid Health and Safety Basics Personal Safety AC124 AC125 AC127 £14.99 £19.99 £29.99 AC1 AC31 AC40 AC52 AC37 AC112 AC114 AC78 AC59 AC44 £29.99 £14.99 £19.99 £24.99 £14.99 £14.99 £19.99 £14.99 £29.99 £19.99 Code Fee Short e-course title Managing Yourself Analysis Skills Building Self-Esteem and Confidence Essential Time Management Making Decisions Problem Solving Work/Life Balance Managing Others Coaching for Success Conflict Management Developing the Team Meetings Managing your Boss Mentoring Project Management Code Fee AC47 AC49 AC51 AC16 AC50 AC60 £14.99 £29.99 £29.99 £19.99 £24.99 £19.99 AC91 AC38 AC92 AC93 AC54 AC98 AC100 £19.99 £24.99 £19.99 £19.99 £24.99 £19.99 £24.99 Coffee-break learning - delivered by email to your desktop at work or at home. 8 bookings & enquiries: 0161 445 2426 training.solutions@cegos.co.uk © Cegos UK 2008 www.cegos.co.uk http://www.cegos.co.uk
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