Professional Distributor - 1

MAY 2019
VOL. 27 NO. 4

$15.00

CUSTOMER SERVICE SUPERSTARS
Four mobile dealers describe
how they fused their personal
style with their customers'
needs to make the
business their own.

EXCLUSIVE:

2019 PTEN INNovaTIoN awards
NomINEEs, ParT 1 Page 22
Most Wanted: Most requested tools and equipment
from PD's sister publication, PTEN. See products from Alert
Stamping, Carlyle Tools, Hunter Engineering, and more.
Page 20

Show Me Your Truck:
Mac Tools dealer Joe Ostling sells tools and service to a
diverse customer base. Page 32

Visit VehicleServicePros.com/distributors,
the official website of Professional Distributor


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Professional Distributor

Table of Contents for the Digital Edition of Professional Distributor

Editor's Note
Special Report: Customer Service Superstars
Sneak Peek
Most Wanted
2019 PTEN Innovation Awards Nominees, Part 1
Show Me Your Truck
Product Training
Go Sell Something
In Focus Products
Diagnostic Discourse
Driving Sales
Tales From the Road
Professional Distributor - 1
Professional Distributor - 2
Professional Distributor - 3
Professional Distributor - Editor's Note
Professional Distributor - 5
Professional Distributor - Special Report: Customer Service Superstars
Professional Distributor - 7
Professional Distributor - 8
Professional Distributor - 9
Professional Distributor - 10
Professional Distributor - I1
Professional Distributor - I2
Professional Distributor - 11
Professional Distributor - 12
Professional Distributor - 13
Professional Distributor - Sneak Peek
Professional Distributor - 15
Professional Distributor - 16
Professional Distributor - 17
Professional Distributor - 18
Professional Distributor - 19
Professional Distributor - Most Wanted
Professional Distributor - 21
Professional Distributor - 2019 PTEN Innovation Awards Nominees, Part 1
Professional Distributor - 23
Professional Distributor - 24
Professional Distributor - 25
Professional Distributor - 26
Professional Distributor - 27
Professional Distributor - 28
Professional Distributor - 29
Professional Distributor - 30
Professional Distributor - 31
Professional Distributor - Show Me Your Truck
Professional Distributor - 33
Professional Distributor - Product Training
Professional Distributor - 35
Professional Distributor - Go Sell Something
Professional Distributor - 37
Professional Distributor - In Focus Products
Professional Distributor - 39
Professional Distributor - 40
Professional Distributor - 41
Professional Distributor - Diagnostic Discourse
Professional Distributor - 43
Professional Distributor - 44
Professional Distributor - 45
Professional Distributor - Driving Sales
Professional Distributor - 47
Professional Distributor - 48
Professional Distributor - 49
Professional Distributor - Tales From the Road
Professional Distributor - 51
Professional Distributor - 52
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