Dentaltown November 2013 - (Page 43)

burbank dental laboratory will be no surprises on the lab bill, unless it is happily lower than the calculator projected. The Cosmetic and Restorative Success Guide is a laminated, two-sided, step-by-step guide for each appointment. It includes the steps, records required and what the lab will deliver. We want the clinical teams to know what records we need and what they can expect back from us. Chairtime is valuable, so we don't want doctors to waste an appointment time just to collect a record that was missed in order to complete the next step. We believe that this guide will increase efficiency and multiply successful results. As a growing laboratory, how do you maintain such a high level of quality? French: Excellence and five-star customer service are core values of Burbank Dental Laboratory. Those core values have been the guiding light for the entire history of the lab. Additionally, eight years ago Burbank embarked on a mission to become one of the very few labs that have a Quality Management System in place, governed by the International Standards Organization (ISO). This is a rigorous system that involves external third-party auditors, mandatory internal monitoring and tracking to assure the highest quality materials and final output. What are some of the advances in laboratory materials and techniques that Burbank is offering today? French: Zir-MAX.M is Burbank's proprietary full-/monolithic-zirconia and is one of America's leading full-zirconia restorations. Full-zirconia and CAD/CAM restorations are certainly the biggest growth area for us as a lab and are the most exciting in terms of clinical results. The whole industry is transitioning to CAD/CAM restorations, and Burbank is "all-in" with its commitment to this technology. Burbank does not want to just go with the flow though, we want to be a positive trendsetter. We did not want to merely offer a bland zirconia restoration, we wanted it to be distinctively better than the mass-produced zirconia crowns we saw on the market. We initiated an ongoing global search for the best zirconia we could find. Zir-MAX.M was born and has received a positive response from our customers and many industry representatives because of its translucency, beautiful color blends and vitality. In the past four years, Zir-MAX.M has evolved and improved, and now we have a second tier - Zir-MAX.M Smiles By Design (Z-SBD). This restoration has color infiltrated by hand in a strategic transitioned manner. This method yields a layered look that has depths up to 1.5mm. This benefits our dentists because the color will not be adjusted away if there is occlusal adjustment required. The Z-SBD restoration is also a polished restoration, which complies with what most clinical research defines as delivering the best wear rates for full-zirconia crowns. What is in store for the future at Burbank? French: We are sourcing materials and technology from all over the world. Virtual, cloud-based solutions are definitely part of the comprehensive plan for the future. There will be implant planning solutions that will allow the Burbank team to collaborate with general dentists' teams and surgical teams. Make no mistake, the technologies are only a means to an end. The gold standard for Burbank is and always will be to remain customercentered and to create raving fans using technology, artistic craftsmanship and delivering world-class customer service. For more information on Burbank Dental Laboratory, visit BurbankDental.com or call 800-336-3053. n Post your comments or questions on this article at Dentaltown.com/magazine.aspx. BDL supports more implant platforms than any other lab for your titanium bars and hybrid framework needs. Smart 1 Zirconia can be milled for single unit restorations or full arch screw retained "ceramic hybrid" type prosthesis. dentaltown.com « NOVEMBER 2013 43 http://www.BurbankDental.com http://www.Dentaltown.com/magazine.aspx http://www.dentaltown.com

Table of Contents for the Digital Edition of Dentaltown November 2013

Dentaltown.com Highlights
Howard Speaks: Not Getting it Done? Hire a Consultant
Professional Courtesy: Painful Advertising
Continuing Education Update
Second Opinion: The Role of Teamwork in the Third Era of Medicine
Deprogrammed Open Bite Can Help with Veneers
Bruxism Worse with Splint
Corporate Profile: Burbank Dental Laboratory
Product Profile: Eaglesoft 17
Debunking the Social Stigma of Stress
The Personal Side of Stress
In Your Face: Facing the Realities of Stress in Dentistry
When Tragedy Strikes: How to Prepare for and Recover from a Natural Disaster
The Latex Problem: It’s More Complicated Than You Think
Why Dentists Require Specific Exercise
How Much Money Can You Make When You’re Dead?
Denture Stabilizations with Small-diameter Implants
You Should Know: CrownMen
Product Profile: Synergy
Product Profile: NuSmiles ZR
Continuing Education: The New Evolution of Chariside CAD/CAM Technology
Ad Index
In This Issue: Dry Brush Inside Bottom Teeth First
Perio Reports
Dentally Incorrect
101 Ways to Reduce Stress
Achieving Goal Congruency

Dentaltown November 2013