Dentaltown July 2015 - (Page 28)

practice management feature TIPS FOR HIRING NEW TEAM MEMBERS by Christine Schlenker Y ou've hung up your shingle, set up your operatory, hooked up your phone, and placed that marketing ad. You're ready to open your doors ... but wait! You'll need to hire a team member or two, but where do you begin? You've heard horror stories from other dentists in your study club; good team members are hard to find. Step by step Relax. It's not as hard as you think. Before even placing your ad, you should create the position and outline your expectations. Select a job title and write a job description to match. Create a daily checklist so your new staff member is clear on the position's duties. The correct forms then need to be signed and the manual should be reviewed. These tools start the employer/employee relationship out right. It may sound like a lot of work, but it's important to start the hiring process with your expectations clearly outlined and stated. Often we hire team members based on their likability or the information on their résumés, only to be disappointed later. This is why you need to start with a job description. Now it's time to place the ad. You can advertise on many online job-posting sites like Craigslist, Dentalpost.net, Indeed.com or even your local newspaper. Find out which one works best for your area, 28 JULY 2015 // dentaltown.com and keep the ad simple. List the position, location and the working hours. You also may want to add some instructions to follow. For example, you can request that applicants send a cover letter or answer a specific question, to see if they can follow simple instructions. Another way to find good team members is to keep your eyes open when you are out and about. Wait staff, bank tellers and baristas all require good customer-service skills. Keep your eyes open for that shining star and ask if he or she has ever thought about a new career (of course, this depends on the position and the licensing requirements of your state). Contacting local dental schools is another way to find team members who are eager to begin their careers. Newly graduated employees may need a little extra training, but what a great opportunity to mentor someone. (It's also nice to not have to break any bad habits.) The more ways you get the word out that you are looking to hire, the better the chances you'll find a good fit. Face to face Now that you've lined up some interviews, how do you find that good match? A variety of methods can help you choose wisely. You could start with a phone interview. Take a few minutes to chat about Continued on p. 30 http://www.Dentalpost.net http://www.Indeed.com http://www.dentaltown.com

Table of Contents for the Digital Edition of Dentaltown July 2015

On Dentaltown.com
Howard Speaks: The Sweetest Taboo
Professional Courtesy: Power Through Participation
Continuing Education Update
Digital Impressions
Tips for Hiring New Team Members
Probing Systems That can Make a Difference in Your Practice
The Six Ways Staff Incentives are Revolutionizing the Dental Industry
A Multidisciplinary Rehabilitation Case
4th of July Emergency
Orthodontic Treatment in the General Dentistry Office
Industry News
TRIBUTE: DR. JOE STEVEN JR. The Story of a Legend, and the Legacy He Left Behind
TRIBUTE: DR. JOE STEVEN JR. Maybe We Should Ban Amalgam … a Profession Divided
TRIBUTE: DR. JOE STEVEN JR. Where are the Olives in Your Practice?
Why Mobile-First Really Means User-First
Continuing Education: Past, Present and Future Trends in Today’s Implantology
Airway Health: Dentistry’s Role in the Hidden Key to Wellness
Product Profi le: Accutron
Staff Pay and Rewards
The Whys and Hows of Adult Sedation Dentistry
A Review of “Uncomplicate Business”
Townie Choice Awards Product Showcase
Poll
Going the Extra Mile in Marketing
Ad Index
e.max—Matching a Dark Central
Product Profi le: Synergy
Dentally Incorrect

Dentaltown July 2015