Dentaltown January 2017 - 6

contents

January 2017

In This
Issue cont ...
92

48 | OFFICE VISIT

Product Profile:
Aspen Dental

Aloha, Arizona
Hawaiian-born hygienist tells her story, shares practice tips

104

Take a look inside Dentaltown editorial director Dr. Thomas
Giacobbi's office in Chandler, Arizona, and discover more about
one of his hygienists, Roceleigh Eda.

Dentally Incorrect

MESSAGE
BOARDS

32
38
43

PRACTICE MANAGEMENT
Best Way to Text Patients
What's the best way to keep
in touch with patients in the
digital age?

PERIODONTICS
Teach an Old Guy About Perio
Has insurance changed how
dentists approach periodontal
maintenance-and is periodontitis
ever "cured," or just "treated"?

ORTHODONTICS
Powerprox 6-Month Braces
(Trouble Getting Started)
A Townie asks for advice about
insurance predeterminations
and procedures when it comes
to orthodontic work.

Dentaltown (ISSN 1555-404X) is published monthly on a controlled/complimentary
basis by Farran Media, 9633 S. 48th St., Suite 200, Phoenix, AZ 85044.
Tel. 480-598-0001. Fax 480-598-3450. USPS# 023-324 Periodical Postage Paid in
Phoenix, Arizona, and additional mailing offices. POSTMASTER: Send address changes
to: Dentaltown.com, 9633 S. 48th St., Suite 200, Phoenix, AZ 85044.

©

6

2017 Dentaltown.com is a division of Farran Media.
All rights reserved. Printed in the USA.

JANUARY 2017 // dentaltown.com

66 | DOES MY PATIENT NEED A GUM GRAFT?
Dentaltown board member Dr. Brian Gurinsky discusses the
classification system for tissue grafts, and how to understand how
to determine if a patient needs one.

72 | EARN YOUR KEEPERS
10 tips on making your office so great
that staffers want to stick around
Of Dr. Jeanette MacLean's dozen-plus staff members, the average
tenure is 13 years ... and three of them have worked for the practice
for at least a quarter of a century. MacLean shares her top 10 tips to
keep staffers happy, engaged and on her payroll.

94 | CE REQUIREMENTS BY STATE
Use this handy guide to determine how many CE units are
required in your state.

96 | CONTINUING EDUCATION
Honing Our Edge: Options for Maintaining
Periodontal Hand Instruments
Clinical dental hygiene instructor Karen Siebert discusses
the risks that dull hand instruments can pose to patient and
practitioners alike, and the options for manual and mechanical
sharpening of tools.

Correction:
The December issue of Dentaltown used the wrong photo to illustrate
Microcopy NeoDrys, which was named the 2016 Townie Choice Awards
winner in the saliva absorbents category. We regret the error.



http://www.Dentaltown.com http://www.dentaltown.com

Table of Contents for the Digital Edition of Dentaltown January 2017

CE Update
On Dentaltown.com
Study Abroad: Live CE Events
Industry News
New Products
Poll
Product Profile: Glidewell Laboratories
Ad Index
Product Profile: OCO Biomedical
The Curious History of Occlusion in Dentistry
Making a Good First Impression
Townie Meeting 2017 Preview
Howard Speaks: Suck It Up Buttercup
Professional Courtesy: Package Deal
Show Your Work: Crowning a Winner
Product Profile: Aspen Dental
Dentally Incorrect
Message Boards: Best Way to Text Patients
Message Boards: Teach An Old Guy About Perio
Message Boards: Powerprox 6-Month Braces (Trouble Getting Started)
Office Visit
Does My Patient Need A Gum Graft
Earn Your Keepers
CE Requirements by State
CE: Honing Our Edge
Dentaltown January 2017 - Intro
Dentaltown January 2017 - Cover1
Dentaltown January 2017 - Cover2
Dentaltown January 2017 - 1
Dentaltown January 2017 - 2
Dentaltown January 2017 - 3
Dentaltown January 2017 - 4
Dentaltown January 2017 - 5
Dentaltown January 2017 - 6
Dentaltown January 2017 - 7
Dentaltown January 2017 - 8
Dentaltown January 2017 - 9
Dentaltown January 2017 - On Dentaltown.com
Dentaltown January 2017 - 11
Dentaltown January 2017 - Howard Speaks: Suck It Up Buttercup
Dentaltown January 2017 - 13
Dentaltown January 2017 - 14
Dentaltown January 2017 - 15
Dentaltown January 2017 - Professional Courtesy: Package Deal
Dentaltown January 2017 - 17
Dentaltown January 2017 - CE Update
Dentaltown January 2017 - 19
Dentaltown January 2017 - 20
Dentaltown January 2017 - 21
Dentaltown January 2017 - Study Abroad: Live CE Events
Dentaltown January 2017 - 23
Dentaltown January 2017 - Industry News
Dentaltown January 2017 - New Products
Dentaltown January 2017 - Poll
Dentaltown January 2017 - 27
Dentaltown January 2017 - Show Your Work: Crowning a Winner
Dentaltown January 2017 - 29
Dentaltown January 2017 - 30
Dentaltown January 2017 - 31
Dentaltown January 2017 - Message Boards: Best Way to Text Patients
Dentaltown January 2017 - 33
Dentaltown January 2017 - 34
Dentaltown January 2017 - 35
Dentaltown January 2017 - 36
Dentaltown January 2017 - 37
Dentaltown January 2017 - Message Boards: Teach An Old Guy About Perio
Dentaltown January 2017 - 39
Dentaltown January 2017 - 40
Dentaltown January 2017 - 41
Dentaltown January 2017 - 42
Dentaltown January 2017 - Message Boards: Powerprox 6-Month Braces (Trouble Getting Started)
Dentaltown January 2017 - 44
Dentaltown January 2017 - 45
Dentaltown January 2017 - 46
Dentaltown January 2017 - 47
Dentaltown January 2017 - Office Visit
Dentaltown January 2017 - 49
Dentaltown January 2017 - 50
Dentaltown January 2017 - 51
Dentaltown January 2017 - 52
Dentaltown January 2017 - 53
Dentaltown January 2017 - The Curious History of Occlusion in Dentistry
Dentaltown January 2017 - 55
Dentaltown January 2017 - 56
Dentaltown January 2017 - 57
Dentaltown January 2017 - 58
Dentaltown January 2017 - 59
Dentaltown January 2017 - 60
Dentaltown January 2017 - 61
Dentaltown January 2017 - 62
Dentaltown January 2017 - Making a Good First Impression
Dentaltown January 2017 - 64
Dentaltown January 2017 - 65
Dentaltown January 2017 - Does My Patient Need A Gum Graft
Dentaltown January 2017 - 67
Dentaltown January 2017 - 68
Dentaltown January 2017 - 69
Dentaltown January 2017 - 70
Dentaltown January 2017 - 71
Dentaltown January 2017 - Earn Your Keepers
Dentaltown January 2017 - 73
Dentaltown January 2017 - 74
Dentaltown January 2017 - 75
Dentaltown January 2017 - Townie Meeting 2017 Preview
Dentaltown January 2017 - 77
Dentaltown January 2017 - 78
Dentaltown January 2017 - 79
Dentaltown January 2017 - 80
Dentaltown January 2017 - 81
Dentaltown January 2017 - 82
Dentaltown January 2017 - 83
Dentaltown January 2017 - 84
Dentaltown January 2017 - 85
Dentaltown January 2017 - 86
Dentaltown January 2017 - 87
Dentaltown January 2017 - Product Profile: Glidewell Laboratories
Dentaltown January 2017 - Ad Index
Dentaltown January 2017 - Product Profile: OCO Biomedical
Dentaltown January 2017 - 91
Dentaltown January 2017 - Product Profile: Aspen Dental
Dentaltown January 2017 - 93
Dentaltown January 2017 - CE Requirements by State
Dentaltown January 2017 - 95
Dentaltown January 2017 - CE: Honing Our Edge
Dentaltown January 2017 - 97
Dentaltown January 2017 - 98
Dentaltown January 2017 - 99
Dentaltown January 2017 - 100
Dentaltown January 2017 - 101
Dentaltown January 2017 - 102
Dentaltown January 2017 - Dentally Incorrect
Dentaltown January 2017 - 104
Dentaltown January 2017 - Cover3
Dentaltown January 2017 - Cover4
https://www.nxtbook.com/farran/dentaltown/dentaltown-april-2024
https://www.nxtbook.com/farran/dentaltown/dentaltown-march-2024
https://www.nxtbook.com/farran/dentaltown/dentaltown-february-2024
https://www.nxtbook.com/farran/dentaltown/dentaltown-january-2024
https://www.nxtbook.com/farran/dentaltown/dentaltown-december-2023
https://www.nxtbook.com/farran/dentaltown/dentaltown-november-2023
https://www.nxtbook.com/farran/dentaltown/dentaltown-new-grad-2023
https://www.nxtbook.com/farran/dentaltown/dentaltown-october-2023
https://www.nxtbook.com/farran/dentaltown/dentaltown-september-2023
https://www.nxtbook.com/farran/dentaltown/dentaltown-august-2023
https://www.nxtbook.com/farran/dentaltown/dentaltown-july-2023
https://www.nxtbook.com/farran/dentaltown/dentaltown-june-2023
https://www.nxtbook.com/farran/dentaltown/dentaltown-may-2023
https://www.nxtbook.com/farran/dentaltown/dentaltown-april-2023
https://www.nxtbook.com/farran/dentaltown/dentaltown-march-2023
https://www.nxtbook.com/farran/dentaltown/dentaltown-february-2023
https://www.nxtbook.com/farran/dentaltown/dentaltown-january-2023
https://www.nxtbook.com/farran/dentaltown/dentaltown-december-2022
https://www.nxtbook.com/farran/dentaltown/dentaltown-november-2022
https://www.nxtbook.com/farran/dentaltown/dentaltown-october-2022
https://www.nxtbook.com/farran/dentaltown/dentaltown-new-grad-2022
https://www.nxtbook.com/farran/dentaltown/dentaltown-september-2022
https://www.nxtbook.com/farran/dentaltown/dentaltown-august-2022
https://www.nxtbook.com/farran/dentaltown/dentaltown-july-2022
https://www.nxtbook.com/farran/dentaltown/dentaltown-june-2022
https://www.nxtbook.com/farran/dentaltown/dentaltown-may-2022
https://www.nxtbook.com/farran/dentaltown/dentaltown-april-2022
https://www.nxtbook.com/farran/dentaltown/dentaltown-march-2022
https://www.nxtbook.com/farran/dentaltown/dentaltown-february-2022
https://www.nxtbook.com/farran/dentaltown/dentaltown-january-2022
https://www.nxtbook.com/farran/dentaltown/dentaltown-december-2021
https://www.nxtbook.com/farran/dentaltown/dentaltown-november-2021
https://www.nxtbook.com/farran/dentaltown/dentaltown-new-grad-2021
https://www.nxtbook.com/farran/dentaltown/dentaltown-october-2021
https://www.nxtbook.com/farran/dentaltown/dentaltown-september-2021
https://www.nxtbook.com/farran/dentaltown/dentaltown-august-2021
https://www.nxtbook.com/farran/dentaltown/dentaltown-july-2021
https://www.nxtbook.com/farran/dentaltown/dentaltown-june-2021
https://www.nxtbook.com/farran/dentaltown/dentaltown-may-2021
https://www.nxtbook.com/farran/dentaltown/dentaltown-april-2021
https://www.nxtbook.com/farran/dentaltown/dentaltown-march-2021
https://www.nxtbook.com/farran/dentaltown/dentaltown-february-2021
https://www.nxtbook.com/farran/dentaltown/2021January
https://www.nxtbook.com/farran/dentaltown/2020December
https://www.nxtbook.com/farran/dentaltown/2020November
https://www.nxtbook.com/farran/dentaltown/2020NewGrad
https://www.nxtbook.com/farran/dentaltown/2020October
https://www.nxtbook.com/farran/dentaltown/2020September
https://www.nxtbook.com/farran/dentaltown/2020August
https://www.nxtbook.com/farran/dentaltown/2020July
https://www.nxtbook.com/farran/dentaltown/2020June
https://www.nxtbook.com/farran/dentaltown/2020May
https://www.nxtbook.com/farran/dentaltown/2020April
https://www.nxtbook.com/farran/dentaltown/2020March
https://www.nxtbook.com/farran/dentaltown/2020February
https://www.nxtbook.com/farran/dentaltown/2020January
https://www.nxtbook.com/farran/dentaltown/2019December
https://www.nxtbook.com/farran/dentaltown/2019November
https://www.nxtbook.com/farran/dentaltownuk/2019OctoberNovember
https://www.nxtbook.com/farran/dentaltown/2019October
https://www.nxtbook.com/farran/dentaltown/2019NewGrad
https://www.nxtbook.com/farran/dentaltown/2019September
https://www.nxtbook.com/farran/dentaltown/2019August
https://www.nxtbook.com/farran/dentaltown/2019July
https://www.nxtbook.com/farran/dentaltownuk/2019JuneJuly
https://www.nxtbook.com/farran/dentaltown/2019June
https://www.nxtbook.com/farran/dentaltown/2019May
https://www.nxtbook.com/farran/dentaltownuk/2019AprilMay
https://www.nxtbook.com/farran/dentaltown/2019April
https://www.nxtbook.com/farran/dentaltown/2019March
https://www.nxtbook.com/farran/dentaltown/2019February
https://www.nxtbook.com/farran/dentaltownuk/2019FebruaryMarch
https://www.nxtbook.com/farran/dentaltown/2019January
https://www.nxtbook.com/farran/dentaltownuk/2018Winter
https://www.nxtbook.com/farran/dentaltown/2018December
https://www.nxtbook.com/farran/dentaltown/2018November
https://www.nxtbook.com/farran/dentaltownuk/2018November
https://www.nxtbook.com/farran/dentaltown/2018October
https://www.nxtbook.com/farran/dentaltownuk/2018October
https://www.nxtbook.com/farran/dentaltown/2018NewGrad
https://www.nxtbook.com/farran/dentaltown/2018September
https://www.nxtbook.com/farran/dentaltownuk/2018September
https://www.nxtbook.com/farran/dentaltown/2018August
https://www.nxtbook.com/farran/dentaltownuk/2018July
https://www.nxtbook.com/farran/dentaltown/2018July
https://www.nxtbook.com/farran/dentaltownuk/2018June
https://www.nxtbook.com/farran/dentaltown/2018June
https://www.nxtbook.com/farran/dentaltownuk/2018May
https://www.nxtbook.com/farran/dentaltown/2018May
https://www.nxtbook.com/farran/dentaltownuk/2018April
https://www.nxtbook.com/farran/dentaltown/2018April
https://www.nxtbook.com/farran/dentaltown/2018March
https://www.nxtbook.com/farran/dentaltownuk/2018March
https://www.nxtbook.com/farran/dentaltown/2018February
https://www.nxtbook.com/farran/dentaltownuk/2018February
https://www.nxtbook.com/farran/dentaltown/2018January
https://www.nxtbook.com/farran/dentaltown/2017December
https://www.nxtbook.com/farran/dentaltownuk/2017Winter
https://www.nxtbook.com/farran/dentaltown/2017November
https://www.nxtbook.com/farran/dentaltown/2017October
https://www.nxtbook.com/farran/dentaltownuk/2017october
https://www.nxtbook.com/farran/dentaltown/NewGrad2017
https://www.nxtbook.com/farran/dentaltown/2017September
https://www.nxtbook.com/farran/dentaltownuk/2017September
https://www.nxtbook.com/farran/dentaltownuk/2017August
https://www.nxtbook.com/farran/dentaltown/2017August
https://www.nxtbook.com/farran/dentaltown/2017July
https://www.nxtbook.com/farran/dentaltownuk/2017July
https://www.nxtbook.com/farran/dentaltown/2017June
https://www.nxtbook.com/farran/dentaltownuk/2017may
https://www.nxtbook.com/farran/dentaltown/2017May
https://www.nxtbook.com/farran/dentaltownuk/2017April
https://www.nxtbook.com/farran/dentaltown/2017April
https://www.nxtbook.com/farran/dentaltown/2017March
https://www.nxtbook.com/farran/dentaltownuk/dentaltownuk/2017march
https://www.nxtbook.com/farran/dentaltown/February2017
https://www.nxtbook.com/farran/dentaltown/2017January
https://www.nxtbook.com/farran/dentaltown/2016December
https://www.nxtbook.com/farran/dentaltown/2016November
https://www.nxtbook.com/farran/dentaltown/2016October
https://www.nxtbook.com/farran/dentaltown/2016nge
https://www.nxtbook.com/farran/dentaltown/2016september
https://www.nxtbook.com/farran/dentaltown/2016august
https://www.nxtbook.com/farran/dentaltown/2016july
https://www.nxtbook.com/farran/dentaltown/2016june
https://www.nxtbook.com/farran/dentaltown/2016may
https://www.nxtbook.com/farran/dentaltown/2016april
https://www.nxtbook.com/farran/dentaltown/2016march
https://www.nxtbook.com/farran/dentaltown/2016february
https://www.nxtbook.com/farran/dentaltown/2016january
https://www.nxtbook.com/farran/dentaltown/2015december
https://www.nxtbook.com/farran/dentaltown/2015november
https://www.nxtbook.com/farran/dentaltown/2015october
https://www.nxtbook.com/farran/dentaltown/2015nge
https://www.nxtbook.com/farran/dentaltown/2015september
https://www.nxtbook.com/farran/dentaltown/2015august
https://www.nxtbook.com/farran/dentaltown/2015july
https://www.nxtbook.com/farran/dentaltown/2015june
https://www.nxtbook.com/farran/dentaltown/2015may
https://www.nxtbook.com/farran/dentaltown/2015april
https://www.nxtbook.com/farran/dentaltown/2015march
https://www.nxtbook.com/farran/dentaltown/2015february
https://www.nxtbook.com/farran/dentaltown/2015january
https://www.nxtbook.com/farran/dentaltown/2014december
https://www.nxtbook.com/farran/dentaltown/2014decemberb
https://www.nxtbook.com/farran/dentaltown/2014november
https://www.nxtbook.com/farran/dentaltown/2014october
https://www.nxtbook.com/farran/dentaltown/2014newgrad
https://www.nxtbook.com/farran/dentaltown/2014september
https://www.nxtbook.com/farran/dentaltown/2014august
https://www.nxtbook.com/farran/dentaltown/2014july
https://www.nxtbook.com/farran/dentaltown/2014june
https://www.nxtbook.com/farran/dentaltown/2014may
https://www.nxtbook.com/farran/dentaltown/2014april
https://www.nxtbook.com/farran/dentaltown/2014march
https://www.nxtbook.com/farran/dentaltown/2014february
https://www.nxtbook.com/farran/dentaltown/2014january
https://www.nxtbook.com/farran/dentaltown/2013december
https://www.nxtbook.com/farran/dentaltown/2013november
https://www.nxtbook.com/farran/dentaltown/2013october
https://www.nxtbook.com/farran/dentaltown/2013newgrad
https://www.nxtbook.com/farran/dentaltown/2013september
https://www.nxtbook.com/farran/dentaltown/2013august
https://www.nxtbook.com/farran/dentaltown/2013july
https://www.nxtbook.com/farran/dentaltown/2013june
https://www.nxtbook.com/farran/dentaltown/2013may
https://www.nxtbook.com/farran/dentaltown/2013april
https://www.nxtbook.com/farran/dentaltown/2013march
https://www.nxtbook.com/farran/dentaltown/2013february
https://www.nxtbook.com/farran/dentaltown/2013january
https://www.nxtbook.com/farran/dentaltown/2012december
https://www.nxtbook.com/farran/dentaltown/2012November
https://www.nxtbookmedia.com