Dentaltown April 2018 - 81

*

Thieves can cannibalize 3-5
percent of monthly collections
without being detected.
* Cash is the main target, but
theft of patient checks (personal
and insurance) is increasing
dramatically.
* The average theft encompasses a
minimum of three schemes.
* Manipulation of transactions
can occur during all financial
phases of treatment.
* The most identifiable theft
transactions are located in
adjustments, deposit tampering and deposit payment
substitution.
If you haven't been a victim of
embezzlement yet, you likely will
be in the future. One of my greatest
frustrations is speaking with practice
owners who believe it could never
happen to them and spout reasons
such as, "My team has been with me
for more than 20 years," "We
attend team-building CE all
the time," or "I pay my staff
way above average."
Once a team member
recognizes a need
(or greed) in his
or her life and
rationalizes theft
as a justifiable act, the
employee will pounce
on any weaknesses
of systems and lack of
oversight in a hyperdelegation environment. To believe you're
immune to embezzlement is to believe
that you can control the thoughts,
motivation and rationalization of
another human.

80

What do you do?
If (and when) you find
yourself in this unfortunate
situation, please follow the
advice of an expert:

1. Maintain behavioral
characteristics.
Consistency in behavior is key!
Under normal circumstances, we are
very trusting individuals. Trust is
the cord that binds our dental families together, and when it is severed,
disconnection occurs and we begin
to unconsciously self-protect. Do
everything you can to avoid alerting
the suspect of your suspicions until
you have proof of wrongdoing and are
emotionally prepared.
Typically, embezzlers have three
to five years of seniority when they
begin stealing. These thieves know you
and your habits better than you know
yourself, so changing your behavior will
cause them to sense your suspicions of
employee dishonesty.
Many are sensitive to indicators
that they've been caught. If thieves
believe you've uncovered their scam,
they'll take action to cover their tracks
by destroying incriminating evidence.
Resist the temptation to begin asking for
additional reports, multiple questions
or changing the software authorization
levels, along with abruptly changing
procedures.
As one client said, "I was a thespian
in college, but I deserve an Academy
Award for my acting performance since
I first became suspicious."

APRIL 2018 // dentaltown.com

DT0418_Embezz_Askins_EY.indd 80

4/23/18 10:52 AM


http://www.dentaltown.com

Table of Contents for the Digital Edition of Dentaltown April 2018

Dentaltown April 2018 - Intro
Dentaltown April 2018 - Cover1
Dentaltown April 2018 - Cover2
Dentaltown April 2018 - 1
Dentaltown April 2018 - 2
Dentaltown April 2018 - 3
Dentaltown April 2018 - 4
Dentaltown April 2018 - 5
Dentaltown April 2018 - 6
Dentaltown April 2018 - 7
Dentaltown April 2018 - 8
Dentaltown April 2018 - 9
Dentaltown April 2018 - 10
Dentaltown April 2018 - 11
Dentaltown April 2018 - 12
Dentaltown April 2018 - 13
Dentaltown April 2018 - 14
Dentaltown April 2018 - 15
Dentaltown April 2018 - 16
Dentaltown April 2018 - 17
Dentaltown April 2018 - 18
Dentaltown April 2018 - 19
Dentaltown April 2018 - 20
Dentaltown April 2018 - 21
Dentaltown April 2018 - 22
Dentaltown April 2018 - 23
Dentaltown April 2018 - 24
Dentaltown April 2018 - 25
Dentaltown April 2018 - 26
Dentaltown April 2018 - 27
Dentaltown April 2018 - 28
Dentaltown April 2018 - 29
Dentaltown April 2018 - 30
Dentaltown April 2018 - 31
Dentaltown April 2018 - 32
Dentaltown April 2018 - 33
Dentaltown April 2018 - 34
Dentaltown April 2018 - 35
Dentaltown April 2018 - 36
Dentaltown April 2018 - 37
Dentaltown April 2018 - 38
Dentaltown April 2018 - 39
Dentaltown April 2018 - 40
Dentaltown April 2018 - 41
Dentaltown April 2018 - 42
Dentaltown April 2018 - 43
Dentaltown April 2018 - 44
Dentaltown April 2018 - 45
Dentaltown April 2018 - 46
Dentaltown April 2018 - 47
Dentaltown April 2018 - 48
Dentaltown April 2018 - 49
Dentaltown April 2018 - 50
Dentaltown April 2018 - 51
Dentaltown April 2018 - 52
Dentaltown April 2018 - 53
Dentaltown April 2018 - 54
Dentaltown April 2018 - 55
Dentaltown April 2018 - 56
Dentaltown April 2018 - 57
Dentaltown April 2018 - 58
Dentaltown April 2018 - 59
Dentaltown April 2018 - 60
Dentaltown April 2018 - 61
Dentaltown April 2018 - 62
Dentaltown April 2018 - 63
Dentaltown April 2018 - 64
Dentaltown April 2018 - 65
Dentaltown April 2018 - 66
Dentaltown April 2018 - 67
Dentaltown April 2018 - 68
Dentaltown April 2018 - 69
Dentaltown April 2018 - 70
Dentaltown April 2018 - 71
Dentaltown April 2018 - 72
Dentaltown April 2018 - 73
Dentaltown April 2018 - 74
Dentaltown April 2018 - 75
Dentaltown April 2018 - 76
Dentaltown April 2018 - 78
Dentaltown April 2018 - 79
Dentaltown April 2018 - 80
Dentaltown April 2018 - 81
Dentaltown April 2018 - 82
Dentaltown April 2018 - 83
Dentaltown April 2018 - 84
Dentaltown April 2018 - 85
Dentaltown April 2018 - 86
Dentaltown April 2018 - 87
Dentaltown April 2018 - 88
Dentaltown April 2018 - 89
Dentaltown April 2018 - 90
Dentaltown April 2018 - 91
Dentaltown April 2018 - 92
Dentaltown April 2018 - 93
Dentaltown April 2018 - 94
Dentaltown April 2018 - 95
Dentaltown April 2018 - 96
Dentaltown April 2018 - 97
Dentaltown April 2018 - 98
Dentaltown April 2018 - 99
Dentaltown April 2018 - 100
Dentaltown April 2018 - 101
Dentaltown April 2018 - Cover3
Dentaltown April 2018 - Cover4
http://www.nxtbook.com/farran/dentaltown/2020February
http://www.nxtbook.com/farran/dentaltown/2020January
http://www.nxtbook.com/farran/dentaltown/2019December
http://www.nxtbook.com/farran/dentaltown/2019November
http://www.nxtbook.com/farran/dentaltownuk/2019OctoberNovember
http://www.nxtbook.com/farran/dentaltown/2019October
http://www.nxtbook.com/farran/dentaltown/2019NewGrad
http://www.nxtbook.com/farran/dentaltown/2019September
http://www.nxtbook.com/farran/dentaltown/2019August
http://www.nxtbook.com/farran/dentaltown/2019July
http://www.nxtbook.com/farran/dentaltownuk/2019JuneJuly
http://www.nxtbook.com/farran/dentaltown/2019June
http://www.nxtbook.com/farran/dentaltown/2019May
http://www.nxtbook.com/farran/dentaltownuk/2019AprilMay
http://www.nxtbook.com/farran/dentaltown/2019April
http://www.nxtbook.com/farran/dentaltown/2019March
http://www.nxtbook.com/farran/dentaltown/2019February
http://www.nxtbook.com/farran/dentaltownuk/2019FebruaryMarch
http://www.nxtbook.com/farran/dentaltown/2019January
http://www.nxtbook.com/farran/dentaltownuk/2018Winter
http://www.nxtbook.com/farran/dentaltown/2018December
http://www.nxtbook.com/farran/dentaltown/2018November
http://www.nxtbook.com/farran/dentaltownuk/2018November
http://www.nxtbook.com/farran/dentaltown/2018October
http://www.nxtbook.com/farran/dentaltownuk/2018October
http://www.nxtbook.com/farran/dentaltown/2018NewGrad
http://www.nxtbook.com/farran/dentaltown/2018September
http://www.nxtbook.com/farran/dentaltownuk/2018September
http://www.nxtbook.com/farran/dentaltown/2018August
http://www.nxtbook.com/farran/dentaltownuk/2018July
http://www.nxtbook.com/farran/dentaltown/2018July
http://www.nxtbook.com/farran/dentaltownuk/2018June
http://www.nxtbook.com/farran/dentaltown/2018June
http://www.nxtbook.com/farran/dentaltownuk/2018May
http://www.nxtbook.com/farran/dentaltown/2018May
http://www.nxtbook.com/farran/dentaltownuk/2018April
http://www.nxtbook.com/farran/dentaltown/2018April
http://www.nxtbook.com/farran/dentaltown/2018March
http://www.nxtbook.com/farran/dentaltownuk/2018March
http://www.nxtbook.com/farran/dentaltown/2018February
http://www.nxtbook.com/farran/dentaltownuk/2018February
http://www.nxtbook.com/farran/dentaltown/2018January
http://www.nxtbook.com/farran/dentaltown/2017December
http://www.nxtbook.com/farran/dentaltownuk/2017Winter
http://www.nxtbook.com/farran/dentaltown/2017November
http://www.nxtbook.com/farran/dentaltown/2017October
http://www.nxtbook.com/farran/dentaltownuk/2017october
http://www.nxtbook.com/farran/dentaltown/NewGrad2017
http://www.nxtbook.com/farran/dentaltown/2017September
http://www.nxtbook.com/farran/dentaltownuk/2017September
http://www.nxtbook.com/farran/dentaltownuk/2017August
http://www.nxtbook.com/farran/dentaltown/2017August
http://www.nxtbook.com/farran/dentaltown/2017July
http://www.nxtbook.com/farran/dentaltownuk/2017July
http://www.nxtbook.com/farran/dentaltown/2017June
http://www.nxtbook.com/farran/dentaltownuk/2017may
http://www.nxtbook.com/farran/dentaltown/2017May
http://www.nxtbook.com/farran/dentaltownuk/2017April
http://www.nxtbook.com/farran/dentaltown/2017April
http://www.nxtbook.com/farran/dentaltown/2017March
http://www.nxtbook.com/farran/dentaltownuk/dentaltownuk/2017march
http://www.nxtbook.com/farran/dentaltown/February2017
http://www.nxtbook.com/farran/dentaltown/2017January
http://www.nxtbook.com/farran/dentaltown/2016December
http://www.nxtbook.com/farran/dentaltown/2016November
http://www.nxtbook.com/farran/dentaltown/2016October
http://www.nxtbook.com/farran/dentaltown/2016nge
http://www.nxtbook.com/farran/dentaltown/2016september
http://www.nxtbook.com/farran/dentaltown/2016august
http://www.nxtbook.com/farran/dentaltown/2016july
http://www.nxtbook.com/farran/dentaltown/2016june
http://www.nxtbook.com/farran/dentaltown/2016may
http://www.nxtbook.com/farran/dentaltown/2016april
http://www.nxtbook.com/farran/dentaltown/2016march
http://www.nxtbook.com/farran/dentaltown/2016february
http://www.nxtbook.com/farran/dentaltown/2016january
http://www.nxtbook.com/farran/dentaltown/2015december
http://www.nxtbook.com/farran/dentaltown/2015november
http://www.nxtbook.com/farran/dentaltown/2015october
http://www.nxtbook.com/farran/dentaltown/2015nge
http://www.nxtbook.com/farran/dentaltown/2015september
http://www.nxtbook.com/farran/dentaltown/2015august
http://www.nxtbook.com/farran/dentaltown/2015july
http://www.nxtbook.com/farran/dentaltown/2015june
http://www.nxtbook.com/farran/dentaltown/2015may
http://www.nxtbook.com/farran/dentaltown/2015april
http://www.nxtbook.com/farran/dentaltown/2015march
http://www.nxtbook.com/farran/dentaltown/2015february
http://www.nxtbook.com/farran/dentaltown/2015january
http://www.nxtbook.com/farran/dentaltown/2014december
http://www.nxtbook.com/farran/dentaltown/2014decemberb
http://www.nxtbook.com/farran/dentaltown/2014november
http://www.nxtbook.com/farran/dentaltown/2014october
http://www.nxtbook.com/farran/dentaltown/2014newgrad
http://www.nxtbook.com/farran/dentaltown/2014september
http://www.nxtbook.com/farran/dentaltown/2014august
http://www.nxtbook.com/farran/dentaltown/2014july
http://www.nxtbook.com/farran/dentaltown/2014june
http://www.nxtbook.com/farran/dentaltown/2014may
http://www.nxtbook.com/farran/dentaltown/2014april
http://www.nxtbook.com/farran/dentaltown/2014march
http://www.nxtbook.com/farran/dentaltown/2014february
http://www.nxtbook.com/farran/dentaltown/2014january
http://www.nxtbook.com/farran/dentaltown/2013december
http://www.nxtbook.com/farran/dentaltown/2013november
http://www.nxtbook.com/farran/dentaltown/2013october
http://www.nxtbook.com/farran/dentaltown/2013newgrad
http://www.nxtbook.com/farran/dentaltown/2013september
http://www.nxtbook.com/farran/dentaltown/2013august
http://www.nxtbook.com/farran/dentaltown/2013july
http://www.nxtbook.com/farran/dentaltown/2013june
http://www.nxtbook.com/farran/dentaltown/2013may
http://www.nxtbook.com/farran/dentaltown/2013april
http://www.nxtbook.com/farran/dentaltown/2013march
http://www.nxtbook.com/farran/dentaltown/2013february
http://www.nxtbook.com/farran/dentaltown/2013january
http://www.nxtbook.com/farran/dentaltown/2012december
http://www.nxtbook.com/farran/dentaltown/2012November
http://www.nxtbookMEDIA.com