contents 10 On Dentaltown.com 18 Continuing Education Update 22 Live CE Events: Travel and Learn 24 Industry News 26 60 | Office Visit DR. ADAM INABA 72 | SPECIAL SECTION: DO GOOD 2018 We tour the Honolulu practice of Townie Dr. Adam Inaba, a third-generation endodontist who discusses his family's history and the specialty's future-including the latest trends he's seeing in implants and imaging. Our annual roundup shines the spotlight on Townies who are intent on improving the health care of those in need. Dentaltown salutes the men and women who make a difference, whether they volunteered in their own clinics or halfway around the globe. 88 | THE BEST CURE According to an ADA study, half of all dental income relies on the successful use of light-cured materials. Dr. Jed Best explains how dentists can tell if their curing light is functioning properly. New Products 28 Poll 12 | Howard Speaks THE 'RETAIL THERAPY' EXPERIENCE 54 Dentaltown founder Dr. Howard Farran discusses why the patient experience is so important- for all patients, not just new ones. How does your office stack up when it comes to service? Product Profile: Access Crown 16 | Professional Courtesy RX FOR HAPPINESS: GOLF 56 Service Profile: Officite 58 Product Profile: C-Series Carbides Did you play a round or two of golf at last month's Townie Meeting? Dr. Thomas Giacobbi, Dentaltown's editorial director, explains why he enjoys the sport and shares some of the parallels between golfi ng and dentistry. 102 | BOOST YOUR TREATMENT ACCEPTANCE Practice management consultant Sandy Pardue discusses protocols and conversations that lead to payment at time of treatment. 92 Ad Index 108 Dentally Incorrect 4 MAY 2018 // dentaltown.com BOTTOM LINE DENTALTOWN.COM Need more Dentaltown? Don't miss the opportunity to have the most clinical and business-savvy information at the touch of your fingertips. UPPER LEFT AND FRONT COVER: PHOTOGRAPHY BY RYAN T. FOLEY. In This Issuehttp://www.DENTALTOWN.COM http://www.dentaltown.com