Orthotown October 2014 - (Page 48)

practice management // feature continued from page 47 a promoter. Or not. Depending on how you optimize this function of your secret weapon, you might just read what patients think on Yelp! or Facebook. 2. Compliant versus committed. Ofﬁce managers have the ultimate inﬂuence. They work with your two primary targets: your patients and the rest of your staff. When your OM understands how to tap into and maximize their inﬂuence, they can create a culture of commitment, instead of compliance. Committed patients don't miss appointments. They do actively schedule and refer. Committed teams go above and beyond, work out their differences, and work together to achieve common goals. 3. Grow and differentiate. An ofﬁce manager has two primary functions in any ofﬁce: Differentiate your ofﬁce from every other ofﬁce, and grow the practice. What's possible is an OM that takes your dreams and goals and creates a strategic plan to execution. The mastery of time management allows them to complete daily tasks while threading in marketing, outside partnerships and community involvement. The secret weapon not only asks, "What's needed?" they ask, "What's next?" ■ What are your team's secrets to success? Share your wisdom after this article on Orthotown.com. Author's Bio Jen Butler, MEd, CPC, BCC, has been working in the area of stress management and resiliency coaching for more than 20 years. She is available as a coach/consultant, speaker and trainer. To learn more about her services and sign up for her monthly stressLESS newsletter at www.jenbutlercoaching.com. Take the Dental Stress Self-Assessment at www.jenbutlercoaching.com/quiz/ to ﬁnd out your stress levels. Contact Jen Butler directly at 623-776-6715 or jen@jenbutlercoaching.com for more information. Ad Index Our advertisers make it possible for us to bring Orthotown to you free of charge. Almost all of the advertisers provide telephone numbers in their advertisements for your convenience and fast response. Our advertisers want to hear from you. PG # PG # ADVERTISER 027 American Orthodontics Corporation 003 Ortho2 025 Burleson Seminars 001 OrthoAccel Technologies, Inc. 009 Cloud9Ortho 007 OrthoClassic 023 DENTSPLY GAC 031 OrthoSynetics, Inc. 037 Dolphin Imaging and Management Solutions BC Planmeca, Inc. 029 Focus Ortho 013 Preferred Market Solutions 035 Forestadent USA 039 Rocky Mountain Orthodontics 005 Opal Orthodontics 017 The Scheduling Institute IFC 48 ADVERTISER Ormco Corporation IBC The Scheduling Institute OCTOBER 2014 // orthotown.com http://www.Orthotown.com http://www.jenbutlercoaching.com http://www.jenbutlercoaching.com/quiz/ http://www.orthotown.com

Table of Contents for the Digital Edition of Orthotown October 2014

Orthotown.com Highlights
Wired for Success: Three Steps for Improving Your Online Reputation
Missing Laterals ... When and Why?
Ankylosis, Bilateral Open Bite, Failure of Eruption. Worst Case I’ve Ever Seen.
Impacted Lower 7s and Supra Erupted Upper 7s
Corporate Profile: The Scheduling Institute: Dispatching Trainers to Practices Worldwide to Drive New Patients and Success for Orthodontists
Townie Poll
Premolar Substitution After Extracting Transmigrated Mandibular Canines
Simplifying the Complex Treatment of Malocclusions
You Should Know: ORTHOgami
You Should Know: Mari’s List
Product Profi le: Ortho2 Edge
The Secret Weapon You Don’t Even Know You Have
Ad Index

Orthotown October 2014