Orthotown April 2018 - 38
office visit
In the Star Trek universe, the Bozeman
area is where Earth has first contact
with aliens in 2063. What do you hope
orthodontics can accomplish by then-
or at least in the next five to 10 years?
I did not know that! I'll do my best to fill Bozeman
with pretty smiles, so we make a good first impression.
I don't think we need technological advancements
as much as we need people advancements. I see too
many professionals and companies making choices
that benefit only themselves, not their patients-not
being truthful about their skills and qualifications, to
fool the public. It's just not right, and nobody is doing
anything about it. I wish that integrity and ethics were
more valued. We should treat every client and colleague
like they were family.
Your practice seems to be on the
"bleeding edge" when it comes to tech,
and you've got a lot under one roof:
digital X-rays, digital impressions,
an in-house lab and a 3-D printer.
A lot of docs hesitate to go all-digital
or bring lab work into the practice.
What has your experience been?
I like having the best for my patients, and we adopt
the best technology and avoid the hype. We've eliminated
impressions from our office in favor of digital scans and
3-D printing, for example, and the patient response was
better than I anticipated. Nobody likes impressions, so
digital scanning has been wonderful. It's much easier
and gives extremely accurate data.
I used to make our expanders in-house but now we
are too busy, and with our digital workflow it's better to
send expanders to an outside lab, digitally. This allows
me to focus on patients more instead of lab work. It also
has eliminated a long and unpleasant appointment for
our patients-fitting bands and taking impressions.
Our in-house 3-D printer has been wonderful; our
retainers consistently fit so much better and are stronger.
Having it in-house allows for a faster turnaround time.
That's just good customer service.
38
APRIL 2018 // orthotown.com
http://www.orthotown.com
Table of Contents for the Digital Edition of Orthotown April 2018
Orthotown April 2018 - Intro
Orthotown April 2018 - Cover1
Orthotown April 2018 - Cover2
Orthotown April 2018 - 1
Orthotown April 2018 - 2
Orthotown April 2018 - 3
Orthotown April 2018 - 4
Orthotown April 2018 - 5
Orthotown April 2018 - 6
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Orthotown April 2018 - Cover3
Orthotown April 2018 - Cover4
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