Chester County Medicine Summer 2018 - 29

www.CHESTERCMS.org

Changing Demands
in Healthcare
BY JANET BIEDRON, RN, MSN, MBA

H

ealthcare organizations have traditionally delivered care focused on
the needs and convenience of the organization-not the patient. But
a new paradigm, based on a more consumerist approach, is sweeping
healthcare as it has swept other industries.
Consumers, who are no longer satisfied with the inefficiencies and paternalistic
nature of healthcare are driving this paradigm shift. With the ability to receive
other services and goods in a way that anticipates and delivers on their needs, the
healthcare environment is changing rapidly. Patients feel a large gap between the
way they receive healthcare and the way they want to receive care. The forces that
drive this disconnect and dissatisfaction with healthcare delivery are numerous.
With the advent and infusion of new technologies, we are seeing the global democratization of information, access, and significant power shifts that are creating
a more demanding consumer.
Just as we have seen the flattening of the world because of the infusion of
technology, we are now seeing a new flattening in healthcare, turbocharged by the
power of the patient. We are seeing a new playing field in which the rules of the
game are being defined by patients whose power and influence are placing new
pressures on healthcare organizations.
continued on next page >

SUMMER 2018 | CHESTER COUNT Y Medicine 29



http://chestercms.org/index.html

Chester County Medicine Summer 2018

Table of Contents for the Digital Edition of Chester County Medicine Summer 2018

Chester County Medicine Summer 2018 - 1
Chester County Medicine Summer 2018 - 2
Chester County Medicine Summer 2018 - 3
Chester County Medicine Summer 2018 - 4
Chester County Medicine Summer 2018 - 5
Chester County Medicine Summer 2018 - 6
Chester County Medicine Summer 2018 - 7
Chester County Medicine Summer 2018 - 8
Chester County Medicine Summer 2018 - 9
Chester County Medicine Summer 2018 - 10
Chester County Medicine Summer 2018 - 11
Chester County Medicine Summer 2018 - 12
Chester County Medicine Summer 2018 - 13
Chester County Medicine Summer 2018 - 14
Chester County Medicine Summer 2018 - 15
Chester County Medicine Summer 2018 - 16
Chester County Medicine Summer 2018 - 17
Chester County Medicine Summer 2018 - 18
Chester County Medicine Summer 2018 - 19
Chester County Medicine Summer 2018 - 20
Chester County Medicine Summer 2018 - 21
Chester County Medicine Summer 2018 - 22
Chester County Medicine Summer 2018 - 23
Chester County Medicine Summer 2018 - 24
Chester County Medicine Summer 2018 - 25
Chester County Medicine Summer 2018 - 26
Chester County Medicine Summer 2018 - 27
Chester County Medicine Summer 2018 - 28
Chester County Medicine Summer 2018 - 29
Chester County Medicine Summer 2018 - 30
Chester County Medicine Summer 2018 - 31
Chester County Medicine Summer 2018 - 32
Chester County Medicine Summer 2018 - 33
Chester County Medicine Summer 2018 - 34
Chester County Medicine Summer 2018 - 35
Chester County Medicine Summer 2018 - 36
https://www.nxtbook.com/hoffmann/CCMSMedicine/ChesterCountyMedicineSummer2021
https://www.nxtbook.com/hoffmann/CCMSMedicine/ChesterCountyMedicineSpring2021
https://www.nxtbook.com/hoffmann/CCMSMedicine/ChesterCountyMedicineWinter2021
https://www.nxtbook.com/hoffmann/CCMSMedicine/ChesterCountyMedicineSummer2020
https://www.nxtbook.com/hoffmann/CCMSMedicine/ChesterCountyMedicineSpring2020
https://www.nxtbook.com/hoffmann/CCMSMedicine/ChesterCountyMedicineWinter2020
https://www.nxtbook.com/hoffmann/CCMSMedicine/ChesterCountyMedicineFall2019
https://www.nxtbook.com/hoffmann/CCMSMedicine/ChesterCountyMedicineSummer2019
https://www.nxtbook.com/hoffmann/CCMSMedicine/ChesterCountyMedicineSpring2019
https://www.nxtbook.com/hoffmann/CCMSMedicine/ChesterCountyMedicineWinter2019
https://www.nxtbook.com/hoffmann/CCMSMedicine/ChesterCountyMedicineFall2018
https://www.nxtbook.com/hoffmann/CCMSMedicine/ChesterCountyMedicineSUMMER2018
https://www.nxtbook.com/hoffmann/CCMSMedicine/ChesterCountyMedicineSpring2018
https://www.nxtbook.com/hoffmann/CCMSMedicine/ChesterCountyMedicineWinter2018
https://www.nxtbook.com/hoffmann/CCMSMedicine/CCMSMedicineFall2017
https://www.nxtbook.com/hoffmann/CCMSMedicine/CCMSMedicineSummer2017
https://www.nxtbook.com/hoffmann/CCMSMedicine/CCMSMedicineSpring2017
https://www.nxtbook.com/hoffmann/CCMSMedicine/CCMSMedicineWinter2017
https://www.nxtbookmedia.com