Chester County Medicine Summer 2018 - 31

www.CHESTERCMS.org

from the ventilator and remove her tracheostomy. However,
she was also weakened by her illness and she needed strengthening. Linda was a partner in her care and worked very hard
with her physical and occupational therapist as she gained
the strength she needed in order to prepare to have follow-up
surgery. Linda left us after 5 weeks to have her additional
surgical procedure. She came back to visit us to thank the
team she credited for saving her life. Our patient's story is not
unlike the many successes that our patients have at LifeCare
Hospitals of Chester County.
We know the care we deliver at LifeCare Hospitals of
Chester County is exemplary. We know this because our patients tell us so. "It was the best," "I love it here", "My hospital
stay was comfortable and all of the staff was excellent," "If
hospitals were in Heaven, LifeCare would be there". These are
just a few of the comments from a recent satisfaction survey.
We also know this because of our quality and satisfaction
scores, and we witness miracles every day as we partner with
our patients and families making them the center of what
we do.
About the author: Janet Biedron, RN, is the CEO of
LifeCare Hospitals of Chester County. She has been
a senior executive in the LTACH industry for over a
decade. Prior to joining LifeCare, Ms. Biedron was
the VP for Patient Experience for CX University and
is an active blogger, author and advocate for improving the patient experience.

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The Year Was 2005 And I Remember It Like Yesterday. We Had Gathered In The Conference
Room Of LifeCare Hospitals For Our First Meeting Of The Medical Executive Committee.
Today, there are a few who are no longer there but most of us are still working towards creating a special place,
because LifeCare Hospitals meet very special needs of citizens of Chester County. I would not say it has been
an easy ride but it has been a very satisfying ride. When you are involved with something from its inception it
becomes your passion. Trying to create a place, which can not only be a sanctuary for these very sick patients but
also to help them achieve a level of health, is the goal. A place where they can transition to either self-management
or to reach a level where they can be moved to a less intense facility to complete their rehab is ideal.
There have been many challenges. In this era of closing hospitals and facilities; we have managed to survive,
and have gone from strength to strength, finding top-notch physicians, nurses and others.
Support staff is not easy for smaller hospitals, but with the help of administration and the executive committee,
we have managed the highest standard of care and continue to strive to improve. As the accompanying article
illustrates, our goal has been to deliver patient centric healthcare. The purpose of this article was to let patients,
physicians, administrators and others know that in the heart of Chester County, we have a great facility that
provides top-notch care for patients who require intense care and are not yet ready for full rehab.
Mian A. Jan, MD, President of the Medical Staff

SUMMER 2018 | CHESTER COUNT Y Medicine 31


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Chester County Medicine Summer 2018

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