LancasterThrivingFallWinter2017 - 23

I

f this world has taught us anything, it's that drastic, rapid
and sometimes unexpected changes are inevitable,
whether it's in our workplaces, our families, our
communities or countries on the other side of the world.
And change can be scary.
But change is good, so we should embrace it, right? As
Socrates put it, "The secret of change is to focus all of your
energy, not on fighting the old, but on building the new."
But at the end of the day, after we've read all the inspiring
quotes, absorbed the pep talks of our superiors, and done
our best to jump on to that "change is good" band wagon, it
can still be really, really hard.
The team at The H&H Group in Lancaster learned that
lesson when changes in their industry and emerging trends
compelled them to take a deeper look at their business
model and make some big decisions that made the
difference between success and growth or decline.

Mary Kohler, president of The H&H Group, shared the story
of her journey as leader of the company in the Summer/
Fall 2017 edition of Thriving!, highlighting how shortly
after buying out her family business partners, a turnover
of key employees, grappling with equipment debt, and
the negative impact of the 2007 recession on the printing
industry nearly forced The H&H Group to close its doors.
Through strong leadership, continuous communication, and
transparency the company rallied from the recession with a
strong, trusting internal culture to show for it - one that also
enabled the company to successfully transition to a new
business model and a rebranding in 2011.
But even though the change was successful, the transition
was still a struggle at times. And that's where that strong
internal culture, along with solid transition management
practices, enabled The H&H Group to push through the
obstacles and unknowns and flourish.

LancasterChamber.com

23



http://www.lancasterchamber.com/log.aspx?type=KWMB&rt=MEMB&url=www.thehandhgroup.com http://www.LancasterChamber.com

Table of Contents for the Digital Edition of LancasterThrivingFallWinter2017

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