Auto Care Insider Volume 93 - 13

AUTO
CARE
INSIDER

toolbox
INTERVIEWING
From choosing the right paper for
your resume, to picking the most
advantageous time of day to meet
candidates, job interviews are
stressful situations. As part of the
Auto Care Careers Initiative, Toolbox
offers tips and advice for great job
interviews, regardless of the side of
the desk on which you are sitting.

7 TIPS FOR CONDUCTING AN
EFFECTIVE JOB INTERVIEW
To help those charged with hiring new
talent, Greg Willard, a Harvard University
professor and senior vice president at
Cangrade, researched nearly 100 years of
job interviewing techniques and identified
the ones that have led to the best results.
 Prepare by conducting a "job
analysis": Interviewers should consult
with at least one "Subject Matter Expert"
to generate a specific list of the most
important aspects of the job and what
is required to perform it successfully.
 Prepare questions in advance:
An interview format in which all job
candidates are asked the same
specific questions further ensures that
information obtained from candidates
is relevant and comprehensive. Asking
uniform questions makes candidate
responses more directly comparable.
 Prepare to be flexible: What if the
interviewer asks a pre-developed question,
but the candidate doesn't provide enough
information? Interviews that simply
move on to the next question at this
point, without leaving room for follow-up

questions often do not collect enough
information from candidates. Furthermore,
both job candidates and interviewers
perceive this format more negatively.
 Ensure the interview isn't too short
or too long: Since it is important that all
candidates get the same opportunity to
answer the same questions - without
feeling rushed - it is generally best to
limit the number of interview questions.
A good rule of thumb is to ask no more
than four to six questions in a 30-minute
interview, and no more than eight to 12
questions in a one-hour interview.
 Focus on the interview during the
interview: Despite what some experts
recommend, the evidence suggests that
soliciting candidates to ask questions
too soon reduces the interview's
reliability. Candidates should only be
solicited to ask questions after the
conclusion of the interview, allowing
engagement on a more personal level.

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VOL. 93

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Auto Care Insider Volume 93

Table of Contents for the Digital Edition of Auto Care Insider Volume 93
