Digital Auto Care Factbook 2016 - 100

GLOSSARY AND TERMS
Abrasives: Substances used to wear away a surface by
friction.
Accessories: Comfort, convenience and safety products
not essential to the performance of a vehicle such as
audio, security products, floor mats and seat covers.
Additives: Chemicals that are added to the engine, cooling
system, air conditioning system or transmission to maintain
or enhance performance.
Appearance Products: Chemicals and accessories that
enhance the appearance of a vehicle, such as waxes, polishes, protectants and upholstery cleaners.
Auto Care Industry: The maintenance, repair, parts,
accessories, chemicals and fluids for vehicles after their
original sale. This term often refers only to the auto care for
cars and light trucks.
Auto Care Industry Distribution Segment: Companies
that provide repair and maintenance products for passenger cars and light trucks.
Auto Electric Segment: Businesses specializing in electrical and lighting products for commercial vehicles.

Category Management: A business discipline where
vendors and retailers work together in the management of
product categories in order to streamline operations and
increase sales.
Chain Stores: Retail establishments, which are part of an
organization operating four or more similar types of stores.
Convenience Stores: Compact, self-service retail stores
that are open long hours and carry a limited line of brands
and sizes, possibly including gasoline. Examples include
7-Eleven and Circle K.
Core: The rebuildable portion of automotive components,
such as starters, alternators and carburetors.
Counterman: Sales person at a retail or jobber outlet responsible for looking up parts and handling customer needs.
Department Stores: Large mass merchandise retail stores,
which carry a wide variety of products. Many department
stores include automotive service departments. Examples
include Sears, JC Penney, Macy's and Bloomingdale's.
DIFM: Do-It-For-Me. Refers to when consumers use professionals to perform the maintenance and repair work
needed on their vehicles.

Auto Parts Stores: Establishments where automotive
products comprise more than 50 percent of total inventory
and where retail sales comprise more than 50 percent of
total sales.

DIY: Do-It-Yourself. Refers to when consumers perform the
maintenance and repair work needed on their vehicles.

Body Shops: Firms whose primary activity is motor vehicle
collision repair.

Discount Stores: Retail establishments that meet the
requirements of a department store, but have lower cost
structures and typically sell at lower prices than conventional department stores.

Buying Group: A group of businesses that buy together in
large quantities to get discounted prices.
CAFE: Corporate Average Fuel Economy. These standards
set requirements on automakers for improving the average
fuel economy for new light-duty vehicles.
Captive Jobbers: Jobbers that are owned, in part or in
full, by their primary supply warehouse.
Car Dealers: Establishments that primarily sell new or
used automobiles. They usually have a service and parts
department either on premises or at another location.
Carrier: A person, partnership or corporation engaged in
the business of transporting goods.

Distribution Centers (DC): Firms with products distributed
primarily to other distributors, most of which are either of
common ownership with the DC or substantially related to
the DC in the distribution channel.
Drug Stores: Establishments that primarily sell pharmaceutical and other health care products. Many sell a limited
or intermediate line of automotive products. Examples
include CVS, Walgreens and Eckerd.
Fleet Shops: Vehicle service shops owned by a company
not principally engaged in the business of vehicle service
but which operate shops for the primary purpose of maintaining their own vehicle fleet.

Digital Auto Care Factbook 2016

Table of Contents for the Digital Edition of Digital Auto Care Factbook 2016