e-TAILING e-tailing ADD TO CART CHECK OUT IN THE AUTOMOTIVE AFTERMARKET E-tailing is parts purchases made on publicly accessible websites. Online replacement part purchases total $6B, or 6% of the market. Traditional channels make up 94% of replacement parts purchased, or $98B. 94% $6B ~$3.3B $13.2B $28.8B 6% e-tail 11% e-tail 20% e-tail 2013 55 % 2018 2023 INSTALLER E-TAIL $6B 45 6 % % ~$2.7B CONSUMER E-TAIL $104B $124B $147B Total Aftermarket Replacement Parts Sales CONSUMER PURCHASING, 2013 Clothing ~$73B INSTALLER + ~$31B CONSUMER = $104B Total Aftermarket Replacement Parts Sales, 2013 43% Electronics Travel Movies Automotive Replacement Parts 24 2016 Digital Auto Care Factbook Copyright © 2015 Auto Care Association 65% 40% 21% 24% 17% Ever Purchased Online (All retail dollars in billions) 67% 29% Books 68% 49% 45% 43% Regularly* Purchased Online * More than twice a year