Digital Auto Care Factbook 2018 - 54

Tool and Equipment
The tool and equipment segment of the auto
care industry includes the tools and equipment
used to repair and maintain motor vehicles. End
users of this segment's products include do-ityourself (DIY) consumers and professional repair
shops, with most service technicians purchasing
their tools from mobile tool distributors and
most repair shops purchasing their equipment
from either mobile tool distributors or auto parts
jobber stores.
According to Lang Marketing Resources, Inc.,
in 2015, (DIY) consumers and professional
repair shops purchased $5.7 billion in tools and
$4.5 billion-worth of equipment. Furthermore,
in a five-year period from 2010 to 2015, tool
and equipment sales both experienced annual
growth rates of 4.5 percent.
The 2016 Digital Tool and Equipment Study
is a survey-based research directed by the
Auto Care Association's Tool and Equipment
Committee. This publication concluded that
repair shops' tool purchasing decisions remain
largely driven by the desire for warranty first,
then by fast delivery/availability and availability
from primary source following close behind. In
2016 (and for the fourth year in a row) the mobile
tool vendor was the supplier most frequently
used for tool purchases. The full line parts jobber
and retail parts store, along with manufacturers
were the next most frequently used suppliers.

Factors Influencing Tools Purchasing Decisions,
2014, 2015 and 2016 (All Respondents)
4.57
4.45
4.26

Warranty

4.14
4.06
4.1

Fast delivery/availability
Availability from
my primary source

3.95
3.8
3.8

Strong brand name

4.01
4.05
3.78

3.37
3.15
3.23

Low price
2.71
2.55
2.51
2.56
2.41
2.28

Recommendation
by seller
Advertising
or promotion
0

1

2

3

4

$8.0
$6.0

$7.5
$4.2

$7.7
$4.3

$8.2
$4.6

$8.6

$8.9

$4.8

$5.0

The mean ratings were based on a 5-point scale, where 1= not important and
5 = very important							

Traditional Suppliers for Past Tool Purchases,
2014, 2015 and 2016 (All Respondents)

$2.0
$0.0

$3.3

$3.4

$3.6

$3.8

$3.9

2.69
2.38

$9.2
$5.2

$5.4

$5.7

Internet seller

$4.5

Tool Jobber/warehouse
distributor

2.1
2.05

Catalog

2.06
2.08

Hardware retailer

2.05
2.06

$4.3

Equipment

Source: 	 Factbook and Lang Annual 2017, page 39 and
previous years. Printed with approval. 	

54

1.97

1.89

2008 2009 2010 2011 2012 2013 2014 2015
Tool

2.42
2.39

Retails parts store

Manufacturer

$4.0

3.95
3.95

3.09
2.97
2.87

$9.7 $10.2

$4.0

5

Source:	 2016 Purchasing Trends Study - Tools & Equipment
Note: 	

Full Line parts jobber

$10.0

2016

4.01
3.91
3.54

Made in USA

3.44

$12.0

2015

3.97
3.75
3.65

Recommendation by other
tech/shop owner/blog

Mobile Vendor

Tool and Equipment Auto Care
Sales (Billions of Dollars)

2014

2.65
2.28
2.47
3.01

2.95

2.53

0.0 0.5 1.0 1.5 2.0 2.5 3.0 3.5 4.0 4.5
Source: 	 2016 Purchasing Trends Study - Tools & Equipment	

The 2018 Digital Factbook is Copyright © 1990 Auto Care Association and/or its licensor. 
All other rights reserved.  Use of the 2018 Digital Factbook is subject to compliance with the Legal Terms and Conditions found on page 119 of this report.

2014
2015
2016



Table of Contents for the Digital Edition of Digital Auto Care Factbook 2018

Digital Auto Care Factbook 2018 - Intro
Digital Auto Care Factbook 2018 - I
Digital Auto Care Factbook 2018 - II
Digital Auto Care Factbook 2018 - III
Digital Auto Care Factbook 2018 - IV
Digital Auto Care Factbook 2018 - 1
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