Section VI - Service Market Outlet Performance VEHICLE DEALERS SERVICE MARKET VOLUME VEHICLE DEALERS SERVICE MARKET GROWTH Product Volume Average Annual Product Change 2005.............................................. $18.2 2005 - 2014......................................-0.69% 2011.............................................. $16.3 2012.............................................. $16.1 2005 - 2015......................................-0.28% 2013.............................................. $16.5 2014.............................................. $17.1 2014 - 2015....................................... 3.51% 2015.............................................. $17.7 Volume in $ Billions at User-Price VEHICLE DEALERS SHARE OF SERVICE MARKET PRODUCT GROWTH Growth Share 2005 - 2014...............................................................................................................0.0% 2005 - 2015...............................................................................................................0.0% 2014 - 2015............................................................................................................20.0% © 2016 by Lang Marketing Resources, Inc. 71 www.langmarketing.comhttp://www.langmarketing.com