Section V-Service Market 2016 SERVICE MARKET OUTLET POPULATION SHARE Other 4.7% Tire Stores 11.7% Foreign Specialists 8.4% SS/Garages 54.3% Repair Specialists 13.0% Dealers 7.9% SERVICE MARKET AVERAGE ANNUAL OUTLET POPULATION CHANGES 2006-2016 SS/Gar -0.8% Dealers -1.8% Repair Spec 0.9% Foreign Spec 1.3% Tire Stores Other 0.3% -3.0% © 2017 by Lang Marketing Resources, Inc. 62 www.langmarketing.comhttp://www.langmarketing.com