Digital Auto Care Factbook 2019 - 104
Glossary and Terms
Markup: The difference between the cost of the merchandise
and its initial retail price.
OE: Original Equipment. Parts and components supplied to
manufacturers for motor vehicle production.
Mass Market: The general public.
OEM: Original Equipment Manufacturers.
Companies that supply parts and components for the
production of motor vehicles.
Mass Market Retailers: General merchandise retailers
including department stores, discount stores, grocery stores,
drug stores, hardware stores, variety stores, home centers,
warehouse clubs, appliance stores, catalog showrooms, lawn
and garden stores. Some use "mass market" to refer to discount
Medium Duty Vehicles: Vehicles classed by Gross Vehicle
Weight as follows:
Class 4: 14,001 - 16,000 lbs. (conventional van,
large walk-in, landscaping/utility, city delivery)
Class 5: 16,001 - 19,500 lbs. (large walk-in, city
Class 6: 19,501 - 26,000 lbs. (rack, single-axle van,
beverage, stake body, school bus)
Mobile Repair Units: Firms primarily involved in the
diagnosis, repair or maintenance of motor vehicles and whose
activities are predominantly conducted at a site not owned or
leased by the firms.
Motor Vehicle Auto Care Industry: The entire auto care
industry, including all products and services for light, medium
and heavy duty vehicles after their original sale.
Mobile Tool Distributors: Distribution firms selling primarily
tools and equipment with sales activity primarily occurring at
the site of the buyer from inventory available on the distributor's
NAICS Codes: North American Industry Classification System
codes. The standard statistical classification codes underlying
all establishment-based Federal economic statistics classified by
industry for the United States, Mexico and Canada.
New Car Dealers: Firms primarily involved in the retailing of
new, personal-use motor vehicles, which also provide service
for those vehicles after the sale.
NHTSA: National Highway Traffic Safety Administration. The
agency that develops and administers educational, engineering
and enforcement programs for safe vehicle use and costeffective highway travel.
OSHA: Occupational Safety and Health Administration.
The regulatory and enforcement agency for workplace safety
Owner Operator: Someone who owns one or more
commercial trucks and personally drives at least one of them.
If they own more than one vehicle they are also known as small
Paint, Body and Equipment Specialists (PBES) Segment:
Specialists in providing vehicle refinishing products and supplies
to the collision repair industry.
Parc: European terminology used to describe the total number
of registered vehicles within a certain geographic region.
Performance Products: Products that enhance the speed
and handling of a motor vehicle.
Program Group: A group of businesses purchasing, selling
and marketing under a common banner.
Quick Lubes: Service establishments specializing in providing
fast oil changes. May also offer other automotive services.
Remanufacturer: A rebuilder of motor vehicle engines and
Replacement Rates: The percentage of vehicles in operation
for which a particular component or service job was purchased
during a particular year.
Service Stations: Establishments, which may or may not
sell products over the counter, for which gasoline accounts for
more than 50 percent of total sales. Examples include BP, Shell
SIC Codes: Standard Industrial Classification codes.
The standard statistical classification codes underlying all
establishment-based Federal economic statistics classified by
industry. Largely replaced by the NAICS Codes system in 1997.
SKU: Stock Keeping Unit. Refers to each single item carried by
a retailer. Every color, style and item having its own vendor or
vendee number has its own SKU.
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