Digital Auto Care Factbook 2019 - 55

Paint, Body and Equipment
The paint, body and equipment (PBE) segment of the industry includes the products and services used to repair and refinish motor
vehicles' bodies and glass. The end users of this segment's products are the repair shops that perform collision repairs. In 2017,
service and repair sales in the PBE segment totaled an estimated $46.6 billion, up 1.6 percent from $45.8 billion in 2016 with a 5-year
CAGR of 2.8 percent expected for the 2016 to 2021 timeframe.
From 2007 through 2017, the number of collision repair facilities in the U.S. gradually declined at a 10-year compounded annual
growth rate (CAGR) of -0.7 percent. The current figures now stand at 41,219 repair shops in 2017, representing a slight 0.8 percent
increase over 2016.
A variety of factors influence consumers' decisions when selecting an outlet for the collision repair work done on their vehicles. Good
previous experience (32.6 percent) and a friend or family member's recommendations (13.1 percent) are the top two reasons for
selecting a preferred outlet. Convenient location (12.4 percent), trust in the store (7.5 percent) and low prices (5.5 percent) are the next
most important reasons.
Following increased road congestion between 2000 and 2007, congestion declined due to higher gasoline prices and the beginning
of the recession in 2008. The years following the recession (2013-2017) have seen a return to increasing road congestion. Increases
in this index means that more vehicles are on the road at any given time. Increased registrations per mile of road indicate greater
vehicle density, which increases the likelihood for collisions because less room is available for safe maneuvering on highways and
streets. In 2000, the ratio of vehicle miles traveled to overall length of U.S. roads was 695,416 miles driven for each mile of road. By
the end of 2017, the ratio had increased to 783,955 miles driven for each mile of road.

Collision Repair Receipts (Millions of Dollars)
2016#

2017*

2018*

2019*

2020*

2021*

Compounded
Annual Growth
(2016-2021)

$31,336

$32,139

$33,225

$34,273

$35,347

$36,282

3.0%

Dealership-operated repair shops¹

$6,977

$6,730

$6,936

$7,149

$7,368

$7,598

1.7%

Automotive glass repair shops
Other repair shops doing paint, body and glass
repair & replacement 2

$3,568

$3,677

$3,811

$3,946

$4,084

$4,208

3.4%

$3,942

$4,004

$4,138

$4,269

$4,416

$4,524

2.8%

$45,824

$46,550

$48,110

$49,637

$51,215

$52,612

2.8%

1.6%

3.4%

3.2%

3.2%

2.7%

NAICS
Codes
811121

811122

Type of Business
Paint and body repair shops

Total paint, body and glass repair receipts
YOY Percent Change
Notes:

* Forecast
# Estimate
Historical Data have been revised.
Figures represent only the collision repair and glass repair/replacement performed by these shops and do not represent their total sales.
These figures include glass repair and replacement but DO NOT include DIY sales at auto parts stores and mass merchants.
1
NADA Industry Analysis Division (NADA DATA 2017, page30 )
2
The "Other" category is an estimated to be 8.6% of the total.

Sources: Auto Care Association's Channel Forecast Model, NADA Industry Analysis Division

Segmented Collision Repair Receipts, 2016-2021 (Billions of Dollars)
$60

Notes:
$3.94
$3.57
$6.98

$4.00
$3.68
$6.73

$4.14
$3.81
$6.94

$4.27
$3.95
$7.15

$4.42
$4.08
$7.37

$4.52
$4.21

$31.34

$32.14

$33.23

$34.27

$35.48

$36.28

2016#

2017*

2018*

2019*

2020*

2021*

$50
$40

$7.59

$30
$20
$10
$0

Other Repair (2)

Dealership-Operated Repair (1)

Auto Glass Repair

Paint and Body Repair

* Forecast #Estimate
Historical data have been revised.
Figures represent only the collision repair and glass repair/
replacement performed by these shops and do not represent
their total sales.
These figures include glass repair and replacement but DO NOT
include DIY sales at auto parts stores and mass merchants.
1
NADA updates for 2018 were not available at time of printing.
2
The "Other" category is an estimate based upon the relationship
between the three main categories and the total.

Sources: Auto Care Association's Channel Forecast Model, NADA Industry
Analysis Division

The 2019 Digital Factbook is Copyright © 2019 Auto Care Association and/or its licensor. 
All other rights reserved.  Use of the 2019 Digital Factbook is subject to compliance with the Legal Terms and Conditions found on page 119 of this report.

55



Table of Contents for the Digital Edition of Digital Auto Care Factbook 2019

Introductory Page
Letter from Bill Hanvey, President/CEO
Auto Care Association Legal Terms and Conditions
Market Intelligence Committee
Economic Indicators (section)
Key Economic Indicators
National Debt
Industry Employment
Technician Employment and Wages
What Do Our Members Think? / Key Issues
BCI/ECI Summary
U.S. Motor Vehicle Auto Care Industry (section)
Introduction to the Channel Forecast Model
2016 to 2021 Forecast Assumptions
U.S. Motor Vehicle Auto Care Industry
Auto Care Industry Sales History and Forecast
Auto Care Sales by Distribution Channel
Auto Care Segmentation
Auto Care Service and Retail Outlets
Auto Care Service and Retail Outlet Analysis
Program Distribution Overview
Retail Distribution Overview
Financial Benchmarks (section)
Financial Profiles of Select Auto Care Companies
Select Auto Care Transactions
Auto Care Industry (section)
Consumer Profile
Replacement Rates for Motor Vehicle Parts and Jobs
Top 10 Replacement Rate Categories By Vehicle Age
Auto Care Industry Segments (section)
Medium And Heavy Duty Truck Industry
Sales of Replacement Tires
Tool and Equipment
Paint, Body and Equipment
Vehicle Registrations and Usage (section)
U.S. New Motor Vehicle Registrations
Top 10 Light Vehicle Registrations
U.S. Total Motor Vehicle Population
Hybrid Vehicles
Vehicle Operating Costs
Miles Driven and Vehicle Service Contracts
Gasoline Affordability and Fuel Consumption
Crude Oil and Diesel Fuel Costs
State Summary Statistics (section)
State Summary Statistics tables
Global Auto Care Industry (section)
Aftermarket Dynamics
U.S. Trade Data By Country
Global Vehicle Registrations By Country
Global Economic and Automotive Data
U.S. Trade Data for Selected Motor Vehicle Products
Canadian Auto Care Industry
Mexican Auto Care Industry Report
Chinese Auto Care Industry
Glossary and Reference (section)
Glossary and Terms
NAICS Definitions
Auto Care Data Resources
Auto Care Association Market Intelligence (section)
Auto Care Association Market Intelligence
Auto Care Association – Lang Market Comparison (section)
Harmonization of Auto Care Industry Data
Digital Auto Care Factbook 2019 - Introductory Page
Digital Auto Care Factbook 2019 - I
Digital Auto Care Factbook 2019 - Letter from Bill Hanvey, President/CEO
Digital Auto Care Factbook 2019 - III
Digital Auto Care Factbook 2019 - Market Intelligence Committee
Digital Auto Care Factbook 2019 - Economic Indicators (section)
Digital Auto Care Factbook 2019 - Key Economic Indicators
Digital Auto Care Factbook 2019 - National Debt
Digital Auto Care Factbook 2019 - Industry Employment
Digital Auto Care Factbook 2019 - Technician Employment and Wages
Digital Auto Care Factbook 2019 - What Do Our Members Think? / Key Issues
Digital Auto Care Factbook 2019 - BCI/ECI Summary
Digital Auto Care Factbook 2019 - 8
Digital Auto Care Factbook 2019 - U.S. Motor Vehicle Auto Care Industry (section)
Digital Auto Care Factbook 2019 - Introduction to the Channel Forecast Model
Digital Auto Care Factbook 2019 - 2016 to 2021 Forecast Assumptions
Digital Auto Care Factbook 2019 - U.S. Motor Vehicle Auto Care Industry
Digital Auto Care Factbook 2019 - Auto Care Industry Sales History and Forecast
Digital Auto Care Factbook 2019 - Auto Care Sales by Distribution Channel
Digital Auto Care Factbook 2019 - Auto Care Segmentation
Digital Auto Care Factbook 2019 - Auto Care Service and Retail Outlets
Digital Auto Care Factbook 2019 - Auto Care Service and Retail Outlet Analysis
Digital Auto Care Factbook 2019 - Program Distribution Overview
Digital Auto Care Factbook 2019 - Retail Distribution Overview
Digital Auto Care Factbook 2019 - 20
Digital Auto Care Factbook 2019 - Financial Benchmarks (section)
Digital Auto Care Factbook 2019 - Financial Profiles of Select Auto Care Companies
Digital Auto Care Factbook 2019 - 23
Digital Auto Care Factbook 2019 - 24
Digital Auto Care Factbook 2019 - 25
Digital Auto Care Factbook 2019 - 26
Digital Auto Care Factbook 2019 - 27
Digital Auto Care Factbook 2019 - 28
Digital Auto Care Factbook 2019 - 29
Digital Auto Care Factbook 2019 - Select Auto Care Transactions
Digital Auto Care Factbook 2019 - 31
Digital Auto Care Factbook 2019 - 32
Digital Auto Care Factbook 2019 - 33
Digital Auto Care Factbook 2019 - 34
Digital Auto Care Factbook 2019 - 35
Digital Auto Care Factbook 2019 - 36
Digital Auto Care Factbook 2019 - 37
Digital Auto Care Factbook 2019 - 38
Digital Auto Care Factbook 2019 - 39
Digital Auto Care Factbook 2019 - 40
Digital Auto Care Factbook 2019 - Auto Care Industry (section)
Digital Auto Care Factbook 2019 - Consumer Profile
Digital Auto Care Factbook 2019 - 43
Digital Auto Care Factbook 2019 - 44
Digital Auto Care Factbook 2019 - 45
Digital Auto Care Factbook 2019 - 46
Digital Auto Care Factbook 2019 - 47
Digital Auto Care Factbook 2019 - Replacement Rates for Motor Vehicle Parts and Jobs
Digital Auto Care Factbook 2019 - Top 10 Replacement Rate Categories By Vehicle Age
Digital Auto Care Factbook 2019 - 50
Digital Auto Care Factbook 2019 - Auto Care Industry Segments (section)
Digital Auto Care Factbook 2019 - Medium And Heavy Duty Truck Industry
Digital Auto Care Factbook 2019 - Sales of Replacement Tires
Digital Auto Care Factbook 2019 - Tool and Equipment
Digital Auto Care Factbook 2019 - Paint, Body and Equipment
Digital Auto Care Factbook 2019 - 56
Digital Auto Care Factbook 2019 - 57
Digital Auto Care Factbook 2019 - 58
Digital Auto Care Factbook 2019 - Vehicle Registrations and Usage (section)
Digital Auto Care Factbook 2019 - U.S. New Motor Vehicle Registrations
Digital Auto Care Factbook 2019 - Top 10 Light Vehicle Registrations
Digital Auto Care Factbook 2019 - U.S. Total Motor Vehicle Population
Digital Auto Care Factbook 2019 - 63
Digital Auto Care Factbook 2019 - 64
Digital Auto Care Factbook 2019 - Hybrid Vehicles
Digital Auto Care Factbook 2019 - 66
Digital Auto Care Factbook 2019 - 67
Digital Auto Care Factbook 2019 - Vehicle Operating Costs
Digital Auto Care Factbook 2019 - Miles Driven and Vehicle Service Contracts
Digital Auto Care Factbook 2019 - BCI/ECI Summary
Digital Auto Care Factbook 2019 - Crude Oil and Diesel Fuel Costs
Digital Auto Care Factbook 2019 - BCI/ECI Summary
Digital Auto Care Factbook 2019 - State Summary Statistics (section)
Digital Auto Care Factbook 2019 - State Summary Statistics tables
Digital Auto Care Factbook 2019 - 75
Digital Auto Care Factbook 2019 - 76
Digital Auto Care Factbook 2019 - BCI/ECI Summary
Digital Auto Care Factbook 2019 - 78
Digital Auto Care Factbook 2019 - Global Auto Care Industry (section)
Digital Auto Care Factbook 2019 - Aftermarket Dynamics
Digital Auto Care Factbook 2019 - 81
Digital Auto Care Factbook 2019 - U.S. Trade Data By Country
Digital Auto Care Factbook 2019 - Global Vehicle Registrations By Country
Digital Auto Care Factbook 2019 - Global Economic and Automotive Data
Digital Auto Care Factbook 2019 - 85
Digital Auto Care Factbook 2019 - 86
Digital Auto Care Factbook 2019 - 87
Digital Auto Care Factbook 2019 - U.S. Trade Data for Selected Motor Vehicle Products
Digital Auto Care Factbook 2019 - 89
Digital Auto Care Factbook 2019 - 90
Digital Auto Care Factbook 2019 - 91
Digital Auto Care Factbook 2019 - 92
Digital Auto Care Factbook 2019 - Canadian Auto Care Industry
Digital Auto Care Factbook 2019 - 94
Digital Auto Care Factbook 2019 - 95
Digital Auto Care Factbook 2019 - Mexican Auto Care Industry Report
Digital Auto Care Factbook 2019 - 97
Digital Auto Care Factbook 2019 - Chinese Auto Care Industry
Digital Auto Care Factbook 2019 - 99
Digital Auto Care Factbook 2019 - 100
Digital Auto Care Factbook 2019 - Glossary and Reference (section)
Digital Auto Care Factbook 2019 - Glossary and Terms
Digital Auto Care Factbook 2019 - 103
Digital Auto Care Factbook 2019 - 104
Digital Auto Care Factbook 2019 - 105
Digital Auto Care Factbook 2019 - NAICS Definitions
Digital Auto Care Factbook 2019 - Auto Care Data Resources
Digital Auto Care Factbook 2019 - 108
Digital Auto Care Factbook 2019 - 109
Digital Auto Care Factbook 2019 - 110
Digital Auto Care Factbook 2019 - Auto Care Association Market Intelligence (section)
Digital Auto Care Factbook 2019 - Auto Care Association Market Intelligence
Digital Auto Care Factbook 2019 - 113
Digital Auto Care Factbook 2019 - 114
Digital Auto Care Factbook 2019 - 115
Digital Auto Care Factbook 2019 - 116
Digital Auto Care Factbook 2019 - Auto Care Association – Lang Market Comparison (section)
Digital Auto Care Factbook 2019 - Harmonization of Auto Care Industry Data
Digital Auto Care Factbook 2019 - Auto Care Association Legal Terms and Conditions
Digital Auto Care Factbook 2019 - Cover4
http://www.nxtbook.com/mercury/autocare/Digital_AutoCare_Factbook2019_Lang
http://www.nxtbook.com/mercury/autocare/Digital_AutoCare_Factbook2019_sales
http://www.nxtbook.com/mercury/autocare/Digital_AutoCare_Factbook2019
http://www.nxtbook.com/mercury/autocare/Digital_AutoCare_Factbook2018_lang
http://www.nxtbook.com/mercury/autocare/Digital_AutoCare_Factbook2018_sales
http://www.nxtbook.com/mercury/autocare/Digital_AutoCare_FactBook2018
http://www.nxtbook.com/mercury/autocare/Digital_AutoCare_FactBook_Lang2017
http://www.nxtbook.com/mercury/autocare/Digital_AutoCare_FactBook2017_sales
http://www.nxtbook.com/mercury/autocare/Digital_AutoCare_FactBook2017
http://www.nxtbook.com/mercury/autocare/Digital_AutoCare_FactBook_Lang2016
http://www.nxtbook.com/mercury/autocare/Digital_AutoCare_FactBook2016_sales
http://www.nxtbook.com/mercury/autocare/Digital_AutoCare_FactBook2016
http://www.nxtbook.com/mercury/autocare/Digital_AutoCare_FactBook_Lang
http://www.nxtbook.com/mercury/autocare/Digital_AutoCare_FactBook_sales
http://www.nxtbook.com/mercury/autocare/Digital_AutoCare_FactBook
http://www.nxtbookMEDIA.com