Auto Care Industry in this section Consumer Profile Demographic profile of DIY and DIFM consumers including data on gender, age, income and vehicle characteristics IMR Insights Reasons Consumers Choose DIY and DIFM Outlets DIY Propensity and Shop Averages * Shop Demographics * Shop Purchase Channels Replacement Rates For Motor Vehicle Parts And Jobs Detailed replacement rate data for automotive parts and services. Also includes graphical representations of the top 10 replacement rate components by vehicle age group Delayed Maintenance The 2019 Digital Factbook is Copyright © 2018 Auto Care Association and/or its licensor. All other rights reserved. Use of the 2019 Digital Factbook is subject to compliance with the Legal Terms and Conditions found on page 119 of this report. 41