Table of Contents Auto Care Association Market Intelligence Program Market Intelligence Committee . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . IV Glossary and Reference Glossary and Terms . . . . . . . . . . . . . . . . . . . 102 NAICS Definitions . . . . . . . . . . . . . . . . . . . . . 106 Economic Indicators Key Economic Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 National Debt . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Industry Employment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Technician Employment and Wages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 What Do Our Members Think? / Key Issues . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 BCI/ECI Summary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Auto Care Data Resources Auto Care Data Resources . . . . . . . . . . . . . . 107 Auto Care Association Market Intelligence Auto Care Association Market Intelligence . . 112 Auto Care Association - Lang Market Comparison U.S. Motor Vehicle Auto Care Industry Introduction to the Channel Forecast Model . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 2016 to 2021 Forecast Assumptions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 U.S. Motor Vehicle Auto Care Industry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 Auto Care Industry Sales History and Forecast . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 Auto Care Sales by Distribution Channel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 Auto Care Segmentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 Auto Care Service and Retail Outlets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16 Auto Care Service and Retail Outlet Analysis . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17 Program Distribution Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18 Retail Distribution Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19 Financial Benchmarks Financial Profiles of Select Auto Care Companies . . . . . . . . . . . . . . . . . . . . . . . . . . 22 Select Auto Care Transactions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30 Auto Care Industry Consumer Profile . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42 Replacement Rates for Motor Vehicle Parts and Jobs . . . . . . . . . . . . . . . . . . . . . . . 48 Top 10 Replacement Rate Categories By Vehicle Age . . . . . . . . . . . . . . . . . . . . . . . 49 Auto Care Industry Segments Medium And Heavy Duty Truck Industry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52 Sales of Replacement Tires . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53 Tool and Equipment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54 Paint, Body and Equipment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55 Harmonization of Auto Care Industry Data . . 118 Auto Care Association Legal Terms and Conditions . . . . . . . . . . . . . 119 2019 Lang Aftermarket Annual Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Aftermarket Highlights . . . . . . . . . . . . . . . . . . . . . . 6 Executive Summary . . . . . . . . . . . . . . . . . . . . . . . 11 Aftermarket Size . . . . . . . . . . . . . . . . . . . . . . . . . . 29 Product Sales Analysis . . . . . . . . . . . . . . . . . . . . . 38 Service Market . . . . . . . . . . . . . . . . . . . . . . . . . . . 54 Service Market Outlet Performance . . . . . . . . . . . 68 Do-It-Yourself Market . . . . . . . . . . . . . . . . . . . . . . 94 Do-It-Yourself Market Outlet Performance . . . . . 100 Aftermarket Analysis by Type of Vehicle . . . . . . . 120 Vehicle Age . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134 Distribution Channels . . . . . . . . . . . . . . . . . . . . . 140 Aftermarket Outlet Analysis . . . . . . . . . . . . . . . . 161 Purchased Service . . . . . . . . . . . . . . . . . . . . . . . 172 Vehicle Analysis . . . . . . . . . . . . . . . . . . . . . . . . . 178 Accessories and Specialty Equipment Volume . 192 Market Dynamics . . . . . . . . . . . . . . . . . . . . . . . . 202 Glossary of Aftermarket Terms . . . . . . . . . . . . . . 212 Appendix . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 216 Vehicle Registrations and Usage U.S. New Motor Vehicle Registrations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60 Top 10 Light Vehicle Registrations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61 U.S. Total Motor Vehicle Population . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62 Hybrid Vehicles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65 Vehicle Operating Costs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68 Miles Driven and Vehicle Service Contracts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69 Gasoline Affordability and Fuel Consumption . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70 Crude Oil and Diesel Fuel Costs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71 State Summary Statistics State Summary Statistics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74 Global Auto Care Industry Aftermarket Dynamics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80 U.S. Trade Data By Country . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82 Global Vehicle Registrations By Country . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83 Global Economic and Automotive Data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84 U.S. Trade Data for Selected Motor Vehicle Products . . . . . . . . . . . . . . . . . . . . . . . 88 Canadian Auto Care Industry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93 Mexican Auto Care Industry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96 Chinese Auto Care Industry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98 PUBLISHED BY: Auto Care Association 7101 Wisconsin Avenue, Suite 1300 Bethesda, Maryland 20814 T: 301-654-6664 F: 301-654-3299 www.autocare.org The information contained in the 2019 Digital Auto Care Industry Factbook is provided as a summary of market statistics. The Auto Care Association expresses no opinion on the data, which have been compiled from the sources referenced herein. The Auto Care Association makes no representation with respect to the accuracy or validity of the data and assumes no responsibility for the use thereof. Copyright © 2019 by The Auto Care Association. Reproduction in whole or in part is prohibited without the written permission of The Auto Care Association. The 2018 Digital Factbook is Copyright © 2019 Auto Care Association and/or its licensor. All other rights reserved. Use of the 2019 Digital Factbook is subject to compliance with the Legal Terms and Conditions found on page 119 of this report. IIIhttp://www.autocare.org