Section XVI-Market Dynamics INDEPENDENT SERVICE MARKET 2007 $51.3 2011 $58.1 2012 $59.4 2013 $61.5 2014 $63.7 2015 $66.1 2016 $67.2 2017 $68.7 Product Volume in $ Billions at User-Price INDEPENDENT SERVICE MARKET 2017 OUTLET SHARE Other 0.1% DS/MM 8.3% Foreign Spec 11.9% Auto Parts Stores 2.6% Serv Sta/Garages 37.2% Tire Stores 11.8% Repair Spec 28.1% © 2018 by Lang Marketing Resources, Inc. 203 www.langmarketing.comhttp://www.langmarketing.com