NHPCO NewsLine Fall 2017 - 18
continued from previous page
necessary to improve our efforts
as we offer chaplain and spiritual
care services to our patients:
Presentation Initiative, Active
Engagement, and Collaborative
Teamwork.
Presentation Initiative: Here's a
Chaplain's introduction to spiritual
care services that doesn't work:
Hello, I'm Tom, the hospice
chaplain. We offer spiritual
care services to all of our
patients and their families.
These services aren't required
for participation in hospice,
but would you like a chaplain
to come and visit anyway?
That technique is both impersonal
and ineffective. At the same time, it
invites the patient or primary
caregiver to name any of the
reasons to decline listed above as an
opportunity to say No, thank you.
Here is a better method that does
work:
Hello, I'm Tom, the chaplain
on our hospice team. I'll be
visiting you today with the
nurse and social worker and
sharing some information
about our services. I look
forward to the pleasure of
meeting you this afternoon.
With the proper presentation
initiative, this proactive approach
to service will result in a meeting
with the patient and family as
well as a greater likelihood for
18
engagement with the spiritual
program of hospice offerings.
Melanie's journey reminded me of
Mother Teresa's words: "There are
many in the world that are dying
for a piece of bread, but there are
many more dying for a little love."
By taking the initiative to offer
spiritual care services in a manner
that embraces the patient's end-oflife experience, chaplains and
spiritual care volunteers create
opportunities for patients, families,
and caregivers to experience the
depth of God's love in this world.
ACTIVE ENGAGEMENT:
Trained hospice chaplains
understand that their role
involves more than just showing
up for the initial assessment,
saying a few prayers, offering
support to the patient and family,
and then writing up the clinical
note. With a patient's life
expectancy being less than six
months and often shorter than
that, actively engaging patients
and responding to their unique
wants and needs requires a
special set of pastoral talents.
Maggie was a woman in her
mid-eighties admitted to hospice
with a diagnosis of lung cancer.
She lived alone with daytime
caregivers that prepared her
meals and performed minor
household chores. When I
inquired as to what mattered
most to her from a faith
perspective as a devout Catholic,
NHPCO NewsLine | Fall 2017
she said, "Neither one of my two
adult sons goes to church, and I
don't want to die knowing that I
failed them spiritually."
Patients grow up in family
systems that impact their faith
development and spiritual life
paths. Active engagement implies
that chaplains use their skills to
discern family and spiritual
dynamics for the purpose of
developing and executing a plan
of care that accomplishes the
patient's goals and objectives.
In Maggie's case, active
engagement resulted in arranging
for a visit from one out-of-town
son, and a telephone session with
the other, during which all three
shared their relationship with
God, leaving Maggie with a sense
of spiritual comfort and peace.
One of the truly inspirational
foundations of hospice chaplaincy
and spiritual care services is that
they are non-denominational,
with an ever-present opportunity
to actively engage people of all
faiths and beliefs.
My most memorable experience
as a chaplain will always be the
Tibetan Buddhist woman I
encountered whose sister was
actively dying in our facility. As I
entered the patient's room and
introduced myself, Maranna
immediately welcomed me and
began sharing some of their
beautiful death and dying
traditions. While a local monk
Table of Contents for the Digital Edition of NHPCO NewsLine Fall 2017
Table of Contents
Content Licensing (display ad)
Message from Edo
LGBTQ Inclusive Hospice and Palliative Care
ACHC (display ad)
Dream Foundation (display ad)
Spiritual Care Services
Fundraising Mantras to Remember
NHPCO Career Center (display ad)
Professional Development Needs in 2018
MVI (display ad)
2018 Webinar Series (display ad)
Hospice: A Historical Perspective
Circle of Life Award Honorees
National Hospice and Palliative Care Month
STAR: Assessing Job Satisfaction
NHF Philanthropic Partnerships
2017 Advocacy Intensive
Advocacy Intensive Thank You
Telling Their Stories
Member News
Council of States Spotlight
Council of States Directory
Appreciation to Jon Keyserling
News from NHF
Hospice Aides Webinars (display ad)
NHF Lighthouse of Hope Fund (display ad)
News from We Honor Veterans
Pet Peace of Mind (display ad)
NHPCO Podcasts (display ad)
Online Resources
NHPCO NewsLine Fall 2017 - Intro
NHPCO NewsLine Fall 2017 - 1
NHPCO NewsLine Fall 2017 - Table of Contents
NHPCO NewsLine Fall 2017 - 3
NHPCO NewsLine Fall 2017 - Content Licensing (display ad)
NHPCO NewsLine Fall 2017 - Message from Edo
NHPCO NewsLine Fall 2017 - LGBTQ Inclusive Hospice and Palliative Care
NHPCO NewsLine Fall 2017 - 7
NHPCO NewsLine Fall 2017 - 8
NHPCO NewsLine Fall 2017 - 9
NHPCO NewsLine Fall 2017 - 10
NHPCO NewsLine Fall 2017 - 11
NHPCO NewsLine Fall 2017 - 12
NHPCO NewsLine Fall 2017 - 13
NHPCO NewsLine Fall 2017 - 14
NHPCO NewsLine Fall 2017 - Dream Foundation (display ad)
NHPCO NewsLine Fall 2017 - Spiritual Care Services
NHPCO NewsLine Fall 2017 - 17
NHPCO NewsLine Fall 2017 - 18
NHPCO NewsLine Fall 2017 - 19
NHPCO NewsLine Fall 2017 - Fundraising Mantras to Remember
NHPCO NewsLine Fall 2017 - 21
NHPCO NewsLine Fall 2017 - 22
NHPCO NewsLine Fall 2017 - NHPCO Career Center (display ad)
NHPCO NewsLine Fall 2017 - Professional Development Needs in 2018
NHPCO NewsLine Fall 2017 - 25
NHPCO NewsLine Fall 2017 - 26
NHPCO NewsLine Fall 2017 - 27
NHPCO NewsLine Fall 2017 - MVI (display ad)
NHPCO NewsLine Fall 2017 - 2018 Webinar Series (display ad)
NHPCO NewsLine Fall 2017 - Hospice: A Historical Perspective
NHPCO NewsLine Fall 2017 - 31
NHPCO NewsLine Fall 2017 - Circle of Life Award Honorees
NHPCO NewsLine Fall 2017 - National Hospice and Palliative Care Month
NHPCO NewsLine Fall 2017 - 34
NHPCO NewsLine Fall 2017 - 35
NHPCO NewsLine Fall 2017 - STAR: Assessing Job Satisfaction
NHPCO NewsLine Fall 2017 - NHF Philanthropic Partnerships
NHPCO NewsLine Fall 2017 - 2017 Advocacy Intensive
NHPCO NewsLine Fall 2017 - Advocacy Intensive Thank You
NHPCO NewsLine Fall 2017 - Telling Their Stories
NHPCO NewsLine Fall 2017 - 41
NHPCO NewsLine Fall 2017 - Member News
NHPCO NewsLine Fall 2017 - 43
NHPCO NewsLine Fall 2017 - Council of States Spotlight
NHPCO NewsLine Fall 2017 - 45
NHPCO NewsLine Fall 2017 - Council of States Directory
NHPCO NewsLine Fall 2017 - 47
NHPCO NewsLine Fall 2017 - 48
NHPCO NewsLine Fall 2017 - Appreciation to Jon Keyserling
NHPCO NewsLine Fall 2017 - News from NHF
NHPCO NewsLine Fall 2017 - NHF Lighthouse of Hope Fund (display ad)
NHPCO NewsLine Fall 2017 - News from We Honor Veterans
NHPCO NewsLine Fall 2017 - NHPCO Podcasts (display ad)
NHPCO NewsLine Fall 2017 - Online Resources
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