Today's Hotelier - November 2017 - 5

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DIRECTV

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FOR ALL HOTELS
Make guests feel right at home
with DIRECTV.
Technology that's easy and compatible -
no Pro: Idiom TVs needed
Over 100 channels available - many in HD¹
Simplified, anti-microbial remote

2017 NFL SUNDAY TICKET
included in all rooms
at no extra cost.2

Out-of-market games only. Select int'l games excluded.

3 months of

and

included at no extra cost!3
Includes 18 channels

Add

for just $0.99

per room per month
12 Premium channels.4

Call now and ask how to get a
DIRECTV HD Entertainment System on us!

877-233-1787

1 HD ACCESS: To access DIRECTV HD programming, HD Access fee ($0.75/room/mo.) and HD equipment are required. Number of HD channels varies by package selection. Local channels eligibility based on service address. Not all networks available in all markets. 2 2017 NFL SUNDAY TICKET OFFER: 2017 NFL SUNDAY TICKET will be
delivered at no extra cost in all guest rooms for the 2017 season for all new DIRECTV Residential Experience (DRE) customers, COM2000 customers and DIRECTV Residential Experience Plus (DRE Plus) customers who subscribe to FAMILY Package ($2.49/room/mo.) or above with a 3- or 5-year programming agreement. Other conditions
apply. Subscription will automatically continue each season at a special renewal rate unless customer calls to cancel prior to start of season. Subscription cannot be canceled (in part or in whole) after the start of the season and subscription fees cannot be refunded. Commercial locations require an appropriate licensee agreement.
Offer excludes University accounts. NFL, the NFL Shield design and the NFL SUNDAY TICKET name and logo are registered trademarks of the NFL and its affiliates. 3 THREE-MONTH HBO OR HBO/CINEMAX OFFER: Offer extended to 12/31/17. Must be a new or existing DIRECTV subscriber with a new 3- or 5-year programming agreement
and must not have received HBO or CINEMAX programming from DIRECTV or any other distributor during the six months prior to activation. Customer must subscribe to SELECT Package ($5.50/room/mo.) or above and either HBO or HBO/CINEMAX package in order to receive the three-month offer. Upon DIRECTV System activation,
DIRECTV will credit the new customer's account for three consecutive months for the HBO or HBO/CINEMAX programming offer ($2.75/mo. per room). In the fourth month, HBO or HBO/CINEMAX offer will automatically continue at the then-prevailing rate. 4 SHOWTIME PROGRAMMING OFFER: The SHOWTIME programming offer ($0.99/
room/mo.) is available only as a 2nd Premium add-on. Offer available to qualifying new or existing Hospitality and Institutions accounts with a 3- or 5-year programming agreement and must not have received SHOWTIME programming from DIRECTV or any other distributor during the 24 months prior to activation. Offer is available
for accounts activated on or before 12/31/17. After the applicable promotional period (3 or 5 years) ends, then-prevailing rate for SHOWTIME applies unless canceled or changed by customer prior to end of the promotional period. Offer may not be combined with any other SHOWTIME offer. FOR ALL HD OFFERS, IN THE EVENT YOU
FAIL TO MAINTAIN YOUR PROGRAMMING AGREEMENT, YOU AGREE TO PAY AN EARLY CANCELLATION FEE EQUAL TO THE FULL SUBSIDY AMOUNT PROVIDED TO YOU. Payment is due within thirty (30) days of receipt of a notice of failure to complete the commitment period. Hardware and programming available separately.
Receipt of DIRECTV programming subject to the DIRECTV Terms of Service for Hospitality Establishments and the DIRECTV Terms of Service for Institutions; copy provided with new customer information packet. Taxes not included. DIRECTV programming, hardware, pricing, terms and conditions subject to change at any time. AAHOA
INCENTIVE REWARD PROGRAM: Available to AAHOA members ("Participants") activating a qualifying programming package at a new Hospitality Property that meets the following requirements: (1) minimum room count of 50; (2) enters into a 5-year agreement to carry DIRECTV programming during the Program Period (8/1/17-11/30/17);
(3) purchases a subscription to the SELECT programming package or above, local channels (if available), HD access, and HD equipment; and (4) has all equipment and associated hardware installed/activated no later than 12/31/17. Participants must submit all requested Hospitality Property information at DIRECTV's Incentive Program
website located at: www.entertainmentforhospitality.com/rewardcard to enroll the property in the Incentive Program. Participants will receive one (1) $500 Reward Card per qualifying Hospitality Property. Participants may not enter the same property for multiple Reward Cards. Participants are solely responsible for any taxes applicable
to the Reward Card(s). DIRECTV does not cover tax liability. Reward will be provided to one legal entity for the activated property for business use only. Reward Card: Reward Card delivered within 5-6 weeks after account submission and activation. Card expires at month-end 6 months after issuance. No cash access. For cardholder
agreement, go to rewardcenter.att.com/myrewardcard/agreement_FSV.pdf. AT&T Reward Card(s) issued by U.S. Bank National Association, pursuant to license from Visa U.S.A. Inc. To check status go to https://rewardcenter.att.com. Allow 3 weeks after submission for status. COM2000 OR DRE EQUIPMENT OFFER: Offer is available to
new or renewing Hospitality and Institutions customers who activate within eligible dates (8/1/17 to 12/31/17). 5-year programming agreement required. Properties must subscribe to SELECT Package ($5.50/room/mo) or above, with local channels ($0.50/room/mo.), if available in your market, HD Access ($0.75)/room/mo.) (requires HD
in all units), qualifying premium channel service; requires 75-room minimum for COM2000 equipment; 50-room minimum for DRE equipment. A (DRE) System software receiver fee ($0.40/room/mo.) applies for DRE equipment. Add'l equipment and fees apply for upgrades. Installation charges apply, installation fee is based on hotel
size. Applicable use tax adjustment may apply on retail value of installation. FOR ALL HD OFFERS, IN THE EVENT YOU FAIL TO MAINTAIN YOUR PROGRAMMING AGREEMENT, YOU AGREE TO PAY AN EARLY CANCELLATION FEE EQUAL TO THE FULL SUBSIDY AMOUNT PROVIDED TO YOU ON A PRO-RATA BASIS, REDUCED BY THE
NUMBER OF MONTHS PAID DURING THE COMMITMENT PERIOD. Payment is due within thirty (30) days of receipt of a notice of failure to complete the commitment period. AC360°: ® & ©2017 Cable News Network. A Time Warner Company. All Rights Reserved. ©2017 AT&T Intellectual Property. All rights reserved. AT&T, Globe
logo, DIRECTV and all other DIRECTV marks contained herein are trademarks of AT&T Intellectual Property and/or AT&T affiliated companies. All other trademarks and service marks are the property of their respective owners.


http://www.alvidirect.com http://www.entertainmentforhospitality.com/rewardcard http://rewardcenter.att.com/myrewardcard/agreement_FSV.pdf https://rewardcenter.att.com

Table of Contents for the Digital Edition of Today's Hotelier - November 2017

Letter From the Chairman
Letter From the President & CEO
The Perfect Storm for Hotel Owners
Design That Brings People Together
New Brands Design for a New Kind of Hotel Experience
Time for a Group Sales Tune Up
AAHOA Interview
Marketing
Technology
Small Business
Finances
HR
AAHOA @ Industry Events
AAHOA Founding Members
AAHOA Vendor Partners
Classifieds
Advertiser Index
Today's Hotelier - November 2017 - intro
Today's Hotelier - November 2017 - cover1
Today's Hotelier - November 2017 - cover2
Today's Hotelier - November 2017 - 3
Today's Hotelier - November 2017 - 4
Today's Hotelier - November 2017 - 5
Today's Hotelier - November 2017 - 6
Today's Hotelier - November 2017 - 7
Today's Hotelier - November 2017 - 8
Today's Hotelier - November 2017 - 9
Today's Hotelier - November 2017 - Letter From the Chairman
Today's Hotelier - November 2017 - 11
Today's Hotelier - November 2017 - Letter From the President & CEO
Today's Hotelier - November 2017 - 13
Today's Hotelier - November 2017 - 14
Today's Hotelier - November 2017 - 15
Today's Hotelier - November 2017 - 16
Today's Hotelier - November 2017 - 17
Today's Hotelier - November 2017 - 18
Today's Hotelier - November 2017 - 19
Today's Hotelier - November 2017 - The Perfect Storm for Hotel Owners
Today's Hotelier - November 2017 - 21
Today's Hotelier - November 2017 - 22
Today's Hotelier - November 2017 - 23
Today's Hotelier - November 2017 - Design That Brings People Together
Today's Hotelier - November 2017 - 25
Today's Hotelier - November 2017 - 26
Today's Hotelier - November 2017 - 27
Today's Hotelier - November 2017 - New Brands Design for a New Kind of Hotel Experience
Today's Hotelier - November 2017 - 29
Today's Hotelier - November 2017 - 30
Today's Hotelier - November 2017 - 31
Today's Hotelier - November 2017 - Time for a Group Sales Tune Up
Today's Hotelier - November 2017 - 33
Today's Hotelier - November 2017 - 34
Today's Hotelier - November 2017 - 35
Today's Hotelier - November 2017 - 36
Today's Hotelier - November 2017 - 37
Today's Hotelier - November 2017 - AAHOA Interview
Today's Hotelier - November 2017 - 39
Today's Hotelier - November 2017 - Marketing
Today's Hotelier - November 2017 - 41
Today's Hotelier - November 2017 - 42
Today's Hotelier - November 2017 - 43
Today's Hotelier - November 2017 - Technology
Today's Hotelier - November 2017 - 45
Today's Hotelier - November 2017 - Small Business
Today's Hotelier - November 2017 - 47
Today's Hotelier - November 2017 - 48
Today's Hotelier - November 2017 - 49
Today's Hotelier - November 2017 - 50
Today's Hotelier - November 2017 - 51
Today's Hotelier - November 2017 - Finances
Today's Hotelier - November 2017 - 53
Today's Hotelier - November 2017 - 54
Today's Hotelier - November 2017 - 55
Today's Hotelier - November 2017 - HR
Today's Hotelier - November 2017 - 57
Today's Hotelier - November 2017 - AAHOA @ Industry Events
Today's Hotelier - November 2017 - 59
Today's Hotelier - November 2017 - AAHOA Founding Members
Today's Hotelier - November 2017 - 61
Today's Hotelier - November 2017 - AAHOA Vendor Partners
Today's Hotelier - November 2017 - 63
Today's Hotelier - November 2017 - 64
Today's Hotelier - November 2017 - 65
Today's Hotelier - November 2017 - 66
Today's Hotelier - November 2017 - 67
Today's Hotelier - November 2017 - 68
Today's Hotelier - November 2017 - 69
Today's Hotelier - November 2017 - 70
Today's Hotelier - November 2017 - Classifieds
Today's Hotelier - November 2017 - 72
Today's Hotelier - November 2017 - 73
Today's Hotelier - November 2017 - 74
Today's Hotelier - November 2017 - 75
Today's Hotelier - November 2017 - 76
Today's Hotelier - November 2017 - 77
Today's Hotelier - November 2017 - 78
Today's Hotelier - November 2017 - 79
Today's Hotelier - November 2017 - 80
Today's Hotelier - November 2017 - Advertiser Index
Today's Hotelier - November 2017 - 82
Today's Hotelier - November 2017 - cover3
Today's Hotelier - November 2017 - cover4
http://www.nxtbook.com/naylor/AAHOM/AAHOM0518
http://www.nxtbook.com/naylor/AAHOM/AAHOM0418
http://www.nxtbook.com/naylor/AAHOM/AAHOM0318
http://www.nxtbook.com/naylor/AAHOM/AAHOM0218
http://www.nxtbook.com/naylor/AAHOM/AAHOM0118
http://www.nxtbook.com/naylor/AAHOM/AAHOM1217
http://www.nxtbook.com/naylor/AAHOM/AAHOM1117
http://www.nxtbook.com/naylor/AAHOM/AAHOM1017
http://www.nxtbook.com/naylor/AAHOM/AAHOM0917
http://www.nxtbook.com/naylor/AAHOM/AAHOM0817
http://www.nxtbook.com/naylor/AAHOM/AAHOM0717
http://www.nxtbook.com/naylor/AAHOM/AAHOM0617
http://www.nxtbook.com/naylor/AAHOM/AAHOM0517
http://www.nxtbook.com/naylor/AAHOM/AAHOM0417
http://www.nxtbook.com/naylor/AAHOM/AAHOM0317
http://www.nxtbook.com/naylor/AAHOM/AAHOM0217
http://www.nxtbook.com/naylor/AAHOM/AAHOM0117
http://www.nxtbook.com/naylor/AAHOM/AAHOM1216
http://www.nxtbook.com/naylor/AAHOM/AAHOM1116
http://www.nxtbook.com/naylor/AAHOM/AAHOM1016
http://www.nxtbook.com/naylor/AAHOM/AAHOM0916
http://www.nxtbook.com/naylor/AAHOM/AAHOM0816
http://www.nxtbook.com/naylor/AAHOM/AAHOM0716
http://www.nxtbook.com/naylor/AAHOM/AAHOM0616
http://www.nxtbook.com/naylor/AAHOM/AAHOM0516
http://www.nxtbook.com/naylor/AAHOM/AAHOM0416
http://www.nxtbookMEDIA.com