Quality Progress - July 2016 - (Page 42)

INNOVATION IMPERATIVE BY PETER MERRILL A World Without Work Technological advances axe jobs, requiring new skills A REPORT ON the future of jobs was tions such as the smart factory, which is true or false, and our instinct is a power- published by the World Economic operated by cyber-physical systems and ful attribute. Chess players, for example, Forum (WEF) in January, and it showed controlled through virtual models. Robot- feel threats from their opponents' unex- dramatic changes over the next five years ics and AI are developing at incredible pected moves. An artist can mix colors, with regard to the nature and location of speeds, meaning the jobs we perform which stirs emotions. Instinct is some- jobs.1 In his book, The Industries of the in 2020 will be entirely different from thing we don't fully understand, but we Future, author Alec Ross wrote that 10 today's jobs. know it is real. Good leaders have good The idea of intelligent machines was years from now, 65% of jobs will be roles introduced in 1955. It was based on the that don't exist today. If your job contains quality control in work of Alan Turing-who broke Germa- instincts. People who excel in sports do so through instinct. There are challenges ahead for AI, its title, start looking around fast. New ny's ciphers produced by its Enigma Ma- such as gaining social intelligence and businesses need skills such as creativity, chine during World War II-the subject of creative thinking. Theoretical physicist complex problem solving and emotional the 2014 movie, "The Imitation Game."2 Stephen Hawking suggested humans intelligence. Turing also was among the first individu- should never allocate moral responsibil- als to propose the theory of computation, ity to AI.7 We see it in science fiction, entering the fourth industrial revolution which deals with a computer program's but the point is that we shudder at the (see Figure 1). This revolution is driven efficiency in solving problems.3 thought of a world controlled by amoral All of this is happening because we are by advances in big data, smart technol- robotics. ogy and artificial intelligence (AI). And The dawn of AI the 3-D printer shows how new tools are AI developed slowly over the following Expanding divides making mass production and economies decades, but after 2000, computing power What does all of this mean to the world of scale a thing of the past. rapidly increased. Today, AI is present in of work and the future of our careers? Google searches and some voice recogni- Work matters. It gives our lives meaning. tion applications.5 More complex exam- But if we eliminate our jobs, we increase Big data analysis and the Internet of Things (IoT) are leading to innova- 4 ples have defeated human Entering the fourth industrial revolution Revolution Industrial Technological Digital Cybernetic professionals in games of There's evidence of this happening chess and "Go." AI is an today. The gap is widening between interesting blend of disci- individuals with extreme wealth and plines, such as computer those living in poverty, and it's creating science, math, psychology, significant social pressures.8 6 / FIGURE 1 inequality. Year Information 1784 Steam, water and mechanical production equipment 1870 Division of labor, electricity and mass production still far more capable of wasn't a guarantee the work would be fast, intuitive judgment equally spread out. Electronics, IT and automated production because of one remark- Cyber-physical systems 1969 ? Source: Klause Schwab, "The Fourth Industrial Revolution: What It Means, How to Respond," Weforum.org, Jan. 14, 2016, http://tinyurl. com/cybernetic-revolution. 42 QP * www.qualityprogress.com linguistics, philosophy and neuroscience. Humans, however, are In the 1930s, economist John Maynard Keynes predicted that by 2030 we would have three-hour work days.9 But there Today's wealthy nations are benefiting able attribute-common from this shift, and poor economies are sense. This unique trait is suffering. There is no law on the equality based on the enormous of benefits, and this is leading to political body of knowledge and tensions on a global scale. experience a person carries. Nothing is simply There's increasing pressure on lowpaying jobs, and there will likely be "on http://tinyurl.com/cybernetic-revolution http://www.Weforum.org http://www.qualityprogress.com

Table of Contents for the Digital Edition of Quality Progress - July 2016

Up Front
LogOn
Expert Answers
Keeping Current
Mr. Pareto Head
A Quick Study
Clear Pathway
Pulling It All Together
Dead or Alive
Innovation Imperative
Measure for Measure
Quality in the First Person
Career Corner
Standards Outlook
ASQ's Continuing Education and Profesional Development Directory
QP Toolbox
QP Reviews
One Good Idea
Back to Basics

Quality Progress - July 2016

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