Quality Progress - July 2016 - 6

LOGON Seen&Heard Lasting legacy QUALITY PROGRESS | JUNE 2016 I loved reading about W. Edwards Deming in "Always Applicable" (June 2016, pp. 46-53). He was a man who changed a country, but remained mostly unknown even into the 1980s. Good ideas with positive messages are sometimes ignored or challenged, and it's common for someone to say, "That's not applicable here." Joint Forces That didn't stop Deming from spreading his ideas, even when the Western world would not listen to him. Those who continue listening to him have stayed in business after all these years. Cherry Trinidad Surrey, British Columbia P Putting Best Practices to Work www.qualityprogress.com | June 2016 Change Your Quality System, Change Your Culture after I retired from the U.S. military. I'm looking forward to expanding my knowledge and sharing it with future generations. More power to ASQ in sustaining the strength of the nation. Happy 70th anniversary! Miguel Otero Huntsville, AL p. 22 QUALITY PROGRESS CHANGE MANAGEMENT Improvement efforts at Joint Commission linked to culture change p. 14 Plus: VOLUME 49/NUMBER 6 Capability model for next-level performance p. 38 Showing evidence of risk-based thinking p. 61 "Always Applicable" was an interesting and useful article, especially for those unfamiliar with W. Edwards Deming. For those who are familiar with his life and teachings, there are many interesting questions this article did not discuss, such as: Why are Deming's ideas not required reading for today's business leaders? Why has attention to his ideas steadily decreased over the last 20 years? Why is a new generation of CEOs seemingly uninterested in his work? Which of Deming's principles have become obsolete in today's environment? Which ideas should be renewed or removed? Vladimir Shper Moscow, Russia Birthday wishes In response to ASQ's 70th anniversary ("Trivia Time," May 2016, pp.18-25): I became an ASQ member in April, but I've been reading ASQ articles since 2007 6 Tune In QP * www.qualityprogress.com I became an ASQ member in 2014 and have been focused on reading most of ASQ's articles about quality. After I sat for the certified quality technician exam and didn't pass, I started losing hope that I would become certified. But I've reversed my psychology, and I'm studying harder. I know ASQ will help me achieve my goal of becoming a quality lover. More power to ASQ, and happy 70th anniversary. Virginia Wilson South Bend, IN How should you approach employees about change initiatives to gain their buy-in? Watch ASQ TV's latest episode to fi nd out, and also learn about a tool that can make meetings more effective and curb personality clashes. Visit http://videos.asq.org to access the full video library. ASQ's excellent track record was captured in "Trivia Time." This is awesome for a global organization that propagates quality, and advocates quality of life and social responsibility with no borders. Girish Trehan Ontario, Canada StayConnected Relevant classification "Beyond Tried and True" (May 2016, pp. 42-49) was a great article. Thanks for writing it, Lance. The supplier risk classification form has helped me see how to address this in my own organization. I like the way this piece was written. It's concise, clear and relevant to the newly revised ISO 9001 standard. John Abson Frimley, United Kingdom Find the latest news, quips and targeted content from QP staff. Director of Knowledge Products Seiche Sanders: @ASQ_Seiche Associate Editor Mark Edmund: @ASQ_Mark Assistant Editor Tyler Gaskill: @ASQ_Tyler Contributing Editor Lynsey Hart: @ASQ_Lynsey editor@asq.org www.facebook.com/ groups/43461176682 www.linkedin.com/groups/qualityprogress-magazine-asq-1878386 http://videos.asq.org http://www.qualityprogress.com http://www.facebook.com/groups/4346117682 http://www.linkedin.com/groups/quality-progress-magazine-asq-1878386 http://www.qualityprogress.com

Table of Contents for the Digital Edition of Quality Progress - July 2016

Up Front
LogOn
Expert Answers
Keeping Current
Mr. Pareto Head
A Quick Study
Clear Pathway
Pulling It All Together
Dead or Alive
Innovation Imperative
Measure for Measure
Quality in the First Person
Career Corner
Standards Outlook
ASQ's Continuing Education and Profesional Development Directory
QP Toolbox
QP Reviews
One Good Idea
Back to Basics

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