Quality Progress - December 2017 - 17

The follow-up

In today's day of ubiquitous communication-
emails, texts, tweets, posts and podcasts-job
candidates are asking whether another piece
of correspondence-the interview thank-you
letter-is necessary. After all, the thank yous
and handshakes were exchanged in person, and
the HR manager promised to follow up within a
week. So why bother?
In reviewing the conventional advice for
crafting an interview thank-you letter, I can
understand why this form of correspondence
comes under scrutiny. Most experts recommend addressing similar points in an interview
follow-up letter:
+ Express your appreciation for their interest in
you.
+ Remind them of your qualifications and how
they will help the organization.
+ Reiterate your interest in the position they're
offering.
I would ask, though, does expressing these
items add value to the employer's overall picture
of you? In some sense, yes. A timely follow-up
letter shows that you're polite and organized,

but that alone may not be enough to stop an HR manager from
choosing another candidate.
The follow-up letter (or email) is one more opportunity for a prospective employer to get to know you, but a generic thank you may
be a waste of that opportunity. It may even come across as bland and
impersonal. Be sure, then, to take maximum advantage of possibly the last chance you'll have to sway the decision makers in your
direction.
When writing a follow-up letter to the interviewer, I like to make it
as personal as possible and an extension of the conversation we had
in person. Expressing gratitude for the interview always is a good
opener, but try to find an opportunity to make a genuine connection
as well. For instance:
"Dear Mr. Silverman,
"Thank you for the opportunity to meet you and your staff. I
enjoyed the tour of your facility and was particularly impressed by the
rapport you have with your production workers. It is obvious that you
are much more than just a boss to them."
Sharing a positive observation about the prospective employer's
workplace culture or managerial philosophy is a terrific way to help
make that personal connection. These softer aspects of an organization are maintained through the personalities of the people working
there, and you noticing those aspects helps the hiring manager
decide whether you would make a good addition to the team.
The follow-up letter also is your best opportunity to clarify some

qualityprogress.com ❘ December 2017

QP 17


http://www.qualityprogress.com

Table of Contents for the Digital Edition of Quality Progress - December 2017

Seen and Heard
Progress Report
Mr. Pareto Head
Expert Answers
Career Coach
The Next Rung
Titles and Take-Home
Certification Certainty
Six Sigma Satisfaction
Stay the Course
Maintenance Makeover
Confronting Confusion
Standard Issues
Statistics Spotlight
Marketplace
Footnotes
Try This Today
Quality Progress - December 2017 - intro
Quality Progress - December 2017 - cover1
Quality Progress - December 2017 - cover2
Quality Progress - December 2017 - 1
Quality Progress - December 2017 - 2
Quality Progress - December 2017 - 3
Quality Progress - December 2017 - 4
Quality Progress - December 2017 - 5
Quality Progress - December 2017 - Seen and Heard
Quality Progress - December 2017 - 7
Quality Progress - December 2017 - Progress Report
Quality Progress - December 2017 - 9
Quality Progress - December 2017 - 10
Quality Progress - December 2017 - 11
Quality Progress - December 2017 - 12
Quality Progress - December 2017 - Mr. Pareto Head
Quality Progress - December 2017 - Expert Answers
Quality Progress - December 2017 - 15
Quality Progress - December 2017 - Career Coach
Quality Progress - December 2017 - 17
Quality Progress - December 2017 - 18
Quality Progress - December 2017 - 19
Quality Progress - December 2017 - The Next Rung
Quality Progress - December 2017 - 21
Quality Progress - December 2017 - 22
Quality Progress - December 2017 - 23
Quality Progress - December 2017 - 24
Quality Progress - December 2017 - 25
Quality Progress - December 2017 - 26
Quality Progress - December 2017 - 27
Quality Progress - December 2017 - 28
Quality Progress - December 2017 - 29
Quality Progress - December 2017 - Titles and Take-Home
Quality Progress - December 2017 - 31
Quality Progress - December 2017 - 32
Quality Progress - December 2017 - 33
Quality Progress - December 2017 - 34
Quality Progress - December 2017 - 35
Quality Progress - December 2017 - Certification Certainty
Quality Progress - December 2017 - 37
Quality Progress - December 2017 - 38
Quality Progress - December 2017 - 39
Quality Progress - December 2017 - 40
Quality Progress - December 2017 - 41
Quality Progress - December 2017 - 42
Quality Progress - December 2017 - 43
Quality Progress - December 2017 - Six Sigma Satisfaction
Quality Progress - December 2017 - 45
Quality Progress - December 2017 - 46
Quality Progress - December 2017 - 47
Quality Progress - December 2017 - Stay the Course
Quality Progress - December 2017 - 49
Quality Progress - December 2017 - 50
Quality Progress - December 2017 - 51
Quality Progress - December 2017 - 52
Quality Progress - December 2017 - 53
Quality Progress - December 2017 - Maintenance Makeover
Quality Progress - December 2017 - 55
Quality Progress - December 2017 - 56
Quality Progress - December 2017 - 57
Quality Progress - December 2017 - 58
Quality Progress - December 2017 - 59
Quality Progress - December 2017 - Confronting Confusion
Quality Progress - December 2017 - 61
Quality Progress - December 2017 - 62
Quality Progress - December 2017 - 63
Quality Progress - December 2017 - 64
Quality Progress - December 2017 - 65
Quality Progress - December 2017 - Standard Issues
Quality Progress - December 2017 - 67
Quality Progress - December 2017 - 68
Quality Progress - December 2017 - 69
Quality Progress - December 2017 - Statistics Spotlight
Quality Progress - December 2017 - 71
Quality Progress - December 2017 - 72
Quality Progress - December 2017 - 73
Quality Progress - December 2017 - Marketplace
Quality Progress - December 2017 - 75
Quality Progress - December 2017 - Footnotes
Quality Progress - December 2017 - 77
Quality Progress - December 2017 - 78
Quality Progress - December 2017 - 79
Quality Progress - December 2017 - Try This Today
Quality Progress - December 2017 - cover3
Quality Progress - December 2017 - cover4
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