ABA Banking Journal - September/October 2017 - 48
literacy in the schools," Hermann says. "What has come
out of it is that it has become a training ground for potential
employees for us and to prepare these young people to go
on to good jobs."
"For a number of students who have come through this
program, this is the first time anyone in their family has ever
had an opportunity to have a white-collar job," he adds with
pride. "It's a thing a lot of folks take for granted."
He recounts the story of one former student teller who
now works full-time with Windsor Federal in the credit and
accounting departments and who is currently finishing
an accounting degree on the dean's list. Hermann has a
strong commitment to his employees' educational success;
Windsor Federal offers a tuition reimbursement program and
recently launched a student debt repayment benefit through
ABA's endorsed provider, Gradifi.
While it serves the youth of northern Connecticut, Windsor
Federal also serves aging seniors through its offices in two
retirement communities. With one-third of Connecticut
residents over age 50 and the population declining, focused
services for the elderly will become an even more essential
role for community banks. Technology helps make these
special community-serving branches more cost-effective,
Hermann notes. "Any proven tech, we've adapted it."
Consolidation has taken a toll on Connecticut's bank charter
totals, which Hermann has seen in depth as president
of the Connecticut Community Bankers Association. The
state currently has 42 in-state-based institutions. But he
sees the positive of consolidation for Windsor Federal. On
the business side, "we fill a niche," he says. "The size of
commercial customer we have is not being reached by
Hermann likes Windsor Federal to remain nimble in this
changing environment. "If there's any type of consolidation
in our market, we're prepared to go in an open up an
office really quickly in a community that may suddenly not
be properly served," he says, adding that the bank also
looks to hire experienced lenders to help fill needs in the
communities it serves.
Another silver lining to consolidation has been the availability
of community banking talent. "From one perspective, it's
a fun time to be in it," says Hermann. "It's a good time to
attract some quality, experienced people to work for us. We
provide a work environment where you can be involved and
engaged with the community."
that depositories use
for liquidity and rising
Contact: Dan Wallace, CFA
Hermann says service is a powerful attractor for young and
seasoned new hires alike. Hermann leads his employees in
giving 4,000 hours of volunteer service to the community
each year in keeping with the bank's motto, "neighbors
helping neighbors." One of his favorite events is an annual
shredding event, staffed entirely by Windsor Federal
employees, that raises support for the local food bank.
Neighbors bring their piles of paper for shredding-plus a
canned good donation. This year, Windsor Federal filled four
large trucks with 36,000 pounds of shredded material and
sent a panel truck full of canned goods to the local food bank.
(305-507-1541 or firstname.lastname@example.org) for more information.
48 ABA BANKING
1 JOURNAL | SEPTEMBER/OCTOBER 2017
6/26/17 10:32 PM
A triple benefit to customers, neighbors and those in need-
"that's what it's all about," Hermann says.