ABA Banking Journal - September/October 2017 - 6

Contents
TABLE OF

SEP | OCT

In Every
Issue
8

CHAIRMAN'S VIEW

What Does the Tyrannosaurus Rex
Say to the Triceratops?
BY DOROTHY SAVARESE

11
16
18

UPFRONT
PICTURE THIS
LEGAL BRIEFS

In the Hot Seat

BY DAWN CAUSEY, TOM PINDER
AND ANDREW DOERSAM

20

POWER UP PROFILE

60

ABA COMPLIANCE
CENTER INBOX

The Strength of Storytelling
BY MONICA C. MEINERT

When Must We Retain
Records for an Informal Loan
Qualification Request?
BY LESLIE CALLAWAY, CRCM, CAFP;
MARK KRUHM, CRCM, CAFP; AND
RHONDA CASTANEDA, CRCM

63
64

Topics
54
56

REAL ESTATE LENDING
Ready, Set, Report!
BY BARBARA BOCCIA, CRCM

MARKETING
Marketing's New Mission:
Engage and Entertain
BY KATE YOUNG

62

WEALTH MANAGEMENT
'You Have to Be Bionic'

65

INDEX OF
ADVERTISERS

BY BRIAN NIXON

FROM THE STATES

Be a Leader, Be a Listener
BY SARAH LONG

CORPORATE SOCIAL
RESPONSIBILITY

NOAH: The New Housing
Acronym You Need to Learn
BY COREY CARLISLE

66

2017

VOL. CIX, NO. 5

FROM THE VAULT

How Credit Cards Fueled Global
Economic Growth
BY JOHN STEELE GORDON

56

20

AMERICAN BANKERS ASSOCIATION
1120 Connecticut Ave. N.W.
Washington, D.C. 20036
aba.com | 1-800-BANKERS
STAFF
Evan Sparks
Editor-in-Chief
Kerry O'Leary
Senior Writer
Brian Nixon
Contributing Editor
Monica C. Meinert
Associate Editor
James D. Melvin
Senior Design Director
Carrie Clark
Karen Martin
Elia Seba
Margaret Sweeny
Staff Photographers
ABA COMMUNICATIONS
COUNCIL MEMBERS
Jill Castilla, Chairman
Citizens Bank of Edmond,
Edmond, Okla.
Jeff Plagge, Vice Chairman
Northwest Financial Corp.,
Arnolds Park, Iowa
Luther Deaton
Central Bank & Trust Company,
Lexington, Ky.
Steve Goodenow
Goodenow Bancorporation,
Okoboji, Iowa
Andrew S. Gray
JP Morgan Chase Bank, New York
Fred L. Green III
South Carolina Bankers Association,
Columbia, S.C. 
Blair Hillyer
First National Bank, Dennison, Ohio
Patricia A. Husic
Centric Bank, Harrisburg, Pa.
Kate Marcum
Millbury National Bank,
Millbury, Mass.
Michael C. McCoy
SunTrust Banks, Atlanta
Frank Sorrentino
ConnectOne Bank,
Englewood Cliffs, N.J.
Rick Swagler
Regions Financial Corp.,
Birmingham, Ala.
Lonnie Talbert
Southwest Capital Bank,
Albuquerque, N.M.
Gregg R. Tewksbury
Savings Bank of Walpole, Walpole, N.H.

ABA BANKING JOURNAL (USPS 544-030) (ISSN 0194-5947), PUBLISHED BI-MONTHLY BY NAYLOR ASSOCIATION SOLUTIONS. 5950 N.W. FIRST PLACE, GAINESVILLE,
FL 32607, 800-369-6220, WWW.NAYLOR.COM, ON BEHALF OF THE AMERICAN BANKERS ASSOCIATION, 1120 CONNECTICUT AVE. N.W., WASHINGTON, D.C. 20036,
800-226-5377, WWW.ABA.COM. PERIODICAL POSTAGE PAID AT GAINESVILLE, FL, AND AT ADDITIONAL MAILING OFFICES. POSTMASTER: SEND
ADDRESS CHANGES TO ABA BANKING JOURNAL, C/O NAYLOR, LLC, 5950 N.W. FIRST PLACE, GAINESVILLE, FL, 32607. PUBLISHER HEIDI BOE,
PROJECT & SALES MANAGER DOUGLAS SWINDLER, MARKETING ACCOUNT SPECIALIST SABINE BORNEMAN, MANAGING EDITOR JENNIFER LIPNER, DESIGNER
EMMA LAW, PUBLICATION DIRECTOR SHAUN GREYLING, ACCOUNT REPRESENTATIVES JANET FRANK, TRACY JONES, LERON OWENS, DEBBIE PHILLIPS,
MATT WOOTEN ©2017 AMERICAN BANKERS ASSOCIATION. ALL RIGHTS RESERVED. THE CONTENTS OF THIS PUBLICATION MAY NOT BE REPRODUCED
BY ANY MEANS, IN WHOLE OR IN PART, WITHOUT PRIOR WRITTEN CONSENT. PUBLISHED AUGUST 2017/BAK-S0517/9405

6

ABA BANKING JOURNAL | SEPTEMBER/OCTOBER 2017


http://www.aba.com http://WWW.NAYLOR.COM http://WWW.ABA.COM

Table of Contents for the Digital Edition of ABA Banking Journal - September/October 2017

CHAIRMAN’S VIEW
UPFRONT
PICTURE THIS
LEGAL BRIEFS
POWER UP PROFILE
THE TOP FINTECH TRENDS DRIVING THE NEXT DECADE
PLUG AND PLAY: FOUR WAYS TO LEVEL UP YOUR MOBILE BANKING APP
MAKING FRIENDS WITH FINTECH
LOOKING AT FINTECH THROUGH THE LEGISLATIVE LENS
LET’S TALK PAYMENTS
IS OUTSOURCING IT SECURITY RIGHT FOR YOUR BANK?
THE CECL RIPPLE EFFECT
FROM YOUNG AMERICANS TO ENTREPRENEURIAL CITIZENS
FINDING THE PERFECT NICHE
THREE ELEMENTS OF BANK LEADERSHIP
REAL ESTATE LENDING
ABA COMPLIANCE CENTER INBOX
WEALTH MANAGEMENT
FROM THE STATES
CORPORATE SOCIAL RESPONSIBILITY
INDEX OF ADVERTISERS
FROM THE VAULT
ABA Banking Journal - September/October 2017 - Intro
ABA Banking Journal - September/October 2017 - bellyband1
ABA Banking Journal - September/October 2017 - bellyband2
ABA Banking Journal - September/October 2017 - cover1
ABA Banking Journal - September/October 2017 - cover2
ABA Banking Journal - September/October 2017 - 3
ABA Banking Journal - September/October 2017 - 4
ABA Banking Journal - September/October 2017 - 5
ABA Banking Journal - September/October 2017 - 6
ABA Banking Journal - September/October 2017 - 7
ABA Banking Journal - September/October 2017 - CHAIRMAN’S VIEW
ABA Banking Journal - September/October 2017 - 9
ABA Banking Journal - September/October 2017 - 10
ABA Banking Journal - September/October 2017 - UPFRONT
ABA Banking Journal - September/October 2017 - 12
ABA Banking Journal - September/October 2017 - 13
ABA Banking Journal - September/October 2017 - 14
ABA Banking Journal - September/October 2017 - 15
ABA Banking Journal - September/October 2017 - PICTURE THIS
ABA Banking Journal - September/October 2017 - 17
ABA Banking Journal - September/October 2017 - LEGAL BRIEFS
ABA Banking Journal - September/October 2017 - 19
ABA Banking Journal - September/October 2017 - POWER UP PROFILE
ABA Banking Journal - September/October 2017 - 21
ABA Banking Journal - September/October 2017 - THE TOP FINTECH TRENDS DRIVING THE NEXT DECADE
ABA Banking Journal - September/October 2017 - 23
ABA Banking Journal - September/October 2017 - 24
ABA Banking Journal - September/October 2017 - 25
ABA Banking Journal - September/October 2017 - 26
ABA Banking Journal - September/October 2017 - 27
ABA Banking Journal - September/October 2017 - PLUG AND PLAY: FOUR WAYS TO LEVEL UP YOUR MOBILE BANKING APP
ABA Banking Journal - September/October 2017 - 29
ABA Banking Journal - September/October 2017 - 30
ABA Banking Journal - September/October 2017 - 31
ABA Banking Journal - September/October 2017 - MAKING FRIENDS WITH FINTECH
ABA Banking Journal - September/October 2017 - 33
ABA Banking Journal - September/October 2017 - LOOKING AT FINTECH THROUGH THE LEGISLATIVE LENS
ABA Banking Journal - September/October 2017 - 35
ABA Banking Journal - September/October 2017 - LET’S TALK PAYMENTS
ABA Banking Journal - September/October 2017 - 37
ABA Banking Journal - September/October 2017 - 38
ABA Banking Journal - September/October 2017 - IS OUTSOURCING IT SECURITY RIGHT FOR YOUR BANK?
ABA Banking Journal - September/October 2017 - THE CECL RIPPLE EFFECT
ABA Banking Journal - September/October 2017 - 41
ABA Banking Journal - September/October 2017 - 42
ABA Banking Journal - September/October 2017 - FROM YOUNG AMERICANS TO ENTREPRENEURIAL CITIZENS
ABA Banking Journal - September/October 2017 - 44
ABA Banking Journal - September/October 2017 - 45
ABA Banking Journal - September/October 2017 - 46
ABA Banking Journal - September/October 2017 - FINDING THE PERFECT NICHE
ABA Banking Journal - September/October 2017 - 48
ABA Banking Journal - September/October 2017 - 49
ABA Banking Journal - September/October 2017 - 50
ABA Banking Journal - September/October 2017 - THREE ELEMENTS OF BANK LEADERSHIP
ABA Banking Journal - September/October 2017 - 52
ABA Banking Journal - September/October 2017 - 53
ABA Banking Journal - September/October 2017 - REAL ESTATE LENDING
ABA Banking Journal - September/October 2017 - 55
ABA Banking Journal - September/October 2017 - 56
ABA Banking Journal - September/October 2017 - 57
ABA Banking Journal - September/October 2017 - 58
ABA Banking Journal - September/October 2017 - 59
ABA Banking Journal - September/October 2017 - ABA COMPLIANCE CENTER INBOX
ABA Banking Journal - September/October 2017 - 61
ABA Banking Journal - September/October 2017 - WEALTH MANAGEMENT
ABA Banking Journal - September/October 2017 - FROM THE STATES
ABA Banking Journal - September/October 2017 - CORPORATE SOCIAL RESPONSIBILITY
ABA Banking Journal - September/October 2017 - INDEX OF ADVERTISERS
ABA Banking Journal - September/October 2017 - FROM THE VAULT
ABA Banking Journal - September/October 2017 - cover3
ABA Banking Journal - September/October 2017 - cover4
ABA Banking Journal - September/October 2017 - outsert1
ABA Banking Journal - September/October 2017 - outsert2
ABA Banking Journal - September/October 2017 - outsert3
ABA Banking Journal - September/October 2017 - outsert4
ABA Banking Journal - September/October 2017 - outsert5
ABA Banking Journal - September/October 2017 - outsert6
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