ABA Banking Journal - June 2012 - (Page 22)

tech topics | DIGITAL SeCuRITY Cyber attacks are soaring. How to thwart them Lack of customer care with mobile devices is a big problem By JOhN GINOvsKy, cONtRIBUtING edItOR T 22 he days when you had to hit someone over the head to steal money are long gone. Now you just zap them in cyber space. What’s more, instead of going one-on-one with a potential victim, now you can attack millions of targets at the same time. “It’s really a continuous assault from a cyber security perspective. Criminals are out there constantly pinging everybody to try to get in and to find out what they can get, be it intellectual property, personally identifiable information, or getting into someone’s bank account,” says Michael Urban, director of financial crimes risk management, Fiserv. The latest identity-fraud numbers are truly staggering. In 2011, identity-fraud incidents increased by 13%, meaning that 1.4 million more adults were victimized compared with the previous year, according to a study by Javelin Strategy & Research. Data breaches increased 67% year-over-year, to the point that 36 million Americans were notified by their account managers that they had been potentially vulnerable to electronic fraud. The only comforting result—if it can be called that—was the amount actually stolen remained steady. Still that’s cold comfort, especially to bankers responsible for protecting both their customers and their own reputations. Continued on p. 25 | ABA BANKING JOURNAL | june 2012 Photo: mmaxer/shutterstock.com

Table of Contents for the Digital Edition of ABA Banking Journal - June 2012

ABA Banking Journal - June 2012
Contents
Chairman’s View
Editor’s Column
The Economy
Bank Notes
Picture This
ABA Community Banking: A purpose-built bank
Pass the Aspirin
Tech Topics
Science of the complaint
Top-performing community banks
Compliance Clinic
ABA Resources
Legal Issues
First Person

ABA Banking Journal - June 2012

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