BeautyLink - Volume 6, Issue 4 - (Page 36)
WHEN GOOD ETHICS AND
MANNERS COME TOGETHER
BY BEAUTYLINK STAFF
hat makes an admissions director, cosmetology instructor or financial aid specialist
succeed in the workplace? Intelligence, hard
work and "people skills" all contribute to a
professional's success. But is it possible that
a more subtle skill set could help you land
a promotion or simply make your day-to-day responsibilities at
work a lot more enjoyable?
In "The Etiquette Advantage in Business" Peggy and Peter Post
of The Emily Post Institute deliver up 21st century workplace
advice. Their insights have little to do with social graces and
place settings, instead focusing on how business can be conducted ethically and with good manners. First Lady of Etiquette
Emily Post defined etiquette as "a house built on ethics."
While both ethics and manners contribute to a person's "etiquette quotient," breaches in ethics are always intentional and
may warrant disciplinary action. For example, taking someone's
lunch from the refrigerator or misreporting hours on a timesheet
are intentional and unethical behaviors. Lapses in manners tend
to reflect carelessness or a lack of consideration for others, such
as using the last paper towel in the break room and not replacing
the roll. When good ethics and manners come together, you have
a model of good etiquette.
Could you benefit from an etiquette refresher? Take this quiz
and assess your "Etti-Q".
You open the copier lid and find a co-worker's resume
positioned on the glass. Should you:
a.) iscreetly place it in the paper shredder.
b.) alk away and pretend you never saw it.
c.) eliver it to human resources and suggest they prepare a
d.) ang on to it. You might need it as a bargaining tool someday.
Return it to its rightful owner.
| B E AUT Y L I NK | E *V AL *U*AT E | 2014
You're happily perusing your Facebook newsfeed
when a "friend" request from your boss pops up.
a.) ccept his request. You and the boss are now officially buds!
b.) ccept her request but then un-friend her (she'll never know).
c.) gnore the request.
d.) ccept his request but block his feeds.
e.) cknowledge her request but suggest a more professional
It's your first day on the job and you want to make
a good impression while letting your personality
shine through. Which of the following is not a
a.) L ine up your collection of Duck Dynasty Pez dispensers along
your cubicle wall. You want to show some personality!
b.) log, post and tweet about your new employer as soon as you
c.) ype up a memo for your boss suggesting ideas to improve
upon the processes and procedures you've witnessed on day
one. You've seen more effective ways of doing business at the
last 12 places you worked.
d.) ive your colleagues the real scoop on the competition. Hey,
they should know about the bed bug infestation that the school
across town had to deal with.
e.) ll of the above.
You're speaking with a subordinate on your mobile
phone when the call is dropped. The correct response
a.) all back immediately. Maybe the reception will be better.
b.) ait for them to call you back-your time is important.
Wait until you get to a landline.
d.) all back when you get into a better service area.
Table of Contents for the Digital Edition of BeautyLink - Volume 6, Issue 4
Celebrating 90 Years!
Preparing for the State Exam
Don’t Misfire When You Hire
The Power of Effective Questioning
What’s Your Etti-Q?
Personal Finance for Rookies
Boss Encounters: Removing the Fear Factor
Performance Review Primer
Whet Your Appetite for Success
BeautyLink - Volume 6, Issue 4