CMSA Today - Issue 4, 2013 - (Page 10)

2011-2012 President’s Letter Case Managers: Brilliantly Lighting the Path and Leading the Way T he theme for CMSA’s 23rd Annual Conference & Expo is “Case Management: Lighting the Path, Leading the Way.” This theme beautifully paints the picture of what case management is all about. Whether working with patients or clients and their families, working as a member of the collaborative care team, or working to influence public policy – case managers have the skills, knowledge, and experience to help ensure the success of collaborative, coordinated, patient-centered, and quality-driven models of care. As case managers, we have a number of remarkable tools and qualities that enable us to light the path and lead the way − such as our Standards of Practice, our collective voice, our passion and commitment, and our clinical expertise. We need to readily tap into these assets in order to be more effective and successful in our roles, regardless of practice setting or specialty focus. There are three activities that we need to regularly engage in to ensure that we are effectively lighting the path and leading the way for our patients, families, organizations, and communities: to enlighten and illuminate, to support and advocate, and to guide and mentor. 1. ENLIGHTEN AND ILLUMINATE Case managers need to be aware of the big picture of health care, as well as the changes taking place with new and innovative models of health care delivery and reimbursement. Once we have a solid understanding of the big picture, we can enlighten others on how and why case management is so critical to the success of these new models. We can illuminate the case manager’s role in engaging patients in their care and 10 CMSA TODAY promoting effective communication and coordination of care. The brightest beacon we have in lighting our professional path is our Standards of Practice.1 We need to enlighten the organizations in which we work that case management models and programs should have a philosophy, framework, and processes consistent with our Standards. Each of us is accountable for taking the Standards of Practice and putting them INTO daily practice – wherever we work, whatever the setting, whoever our client population is, and in whatever point along the care continuum we are involved. We are truly enlightened when we understand that our Standards of Practice are at the heart of everything we do. 2. SUPPORT AND ADVOCATE Advocacy is the heart and soul of case management. It generates one of the brightest and most enduring lights to help those we work with find their way along their path to health and wellness. Advocacy starts with what we do to meet an individual’s health needs, which involves taking a patientcentered approach to care, promoting informed decision-making, and focusing on communication, collaboration, and education to promote self-care management. We can be advocates in supporting our profession as well. Advocating for case management involves making sure that our collective professional voice is heard loud and clear by sharing our stories with policy makers and legislators in our communities, our states, and our nation’s capitol. 1 Issue 4 • 2013 • DIGITAL BY MARY BETH NEWMAN, MSN, RN-BC, CCP, CCM 3. GUIDE AND MENTOR It is that experienced case management professionals grow and develop the next generation of case managers. One of the best ways to do this is by mentoring – passing along the knowledge we’ve gained from our experience to those traveling down the same path. Our willingness and commitment to share our insights and wisdom in mentoring others ensures the success of case management far into the future. Lighting the path and leading the way for others through mentoring involves fostering passion for who we are and what we do as case managers. To effectively guide and mentor others, we must replenish our passion for case management on a regular basis. One of the best ways to do this is to surround ourselves with inspirational people who can provide insight, validation, and support for the remarkable work we do. We can also replenish our passion by taking full advantage of educational and networking opportunities to promote our personal and professional growth. These activities — enlightening, illuminating, supporting, advocating, guiding, and mentoring – undoubtedly contribute to what makes case management such a richly rewarding career. In doing so, we clearly and brilliantly light the path and lead the way to improve health, well-being, and quality of life for our patients and their families, our communities, and our nation. Mary Beth Newman, MSN, RN-BC, CCP, CCM CMSA President, 2011-2012

Table of Contents for the Digital Edition of CMSA Today - Issue 4, 2013

2012-2014 President's Letter
Message From CMSA's President-Elect
2011-2012 President's Letter
Association Department
Ready to Launch: An Update on Career and Knowledge Pathways
Collaborative Care Team and the Benefits of Communicating Across Disciplines
View From Capitol Hill
Case Management and the Law
Ethics Casebook
Mentoring Matters
CMSA Corporate Partners
Index of Advertisers

CMSA Today - Issue 4, 2013