CMSA Today - Issue 4, 2013 - (Page 25)

CMSA View from Capitol Hill Let’s Begin an “Endless Vacation” BY CAROL A. GLEASON, MM, RN, CRRN, CCM, LRC, BCPC CHAIRMAN, CMSA PUBLIC POLICY COMMITTEE O ver the summer months, the time to rest and rejuvenate is upon us, and thoughts of “summer reading” – in the political sense – come to my mind. In thinking of our political landscape, the famous quote from Charles Dickens’ A Tale of Two Cities seems to fit: “It was the best of times, it was the worst of times.” With national political unrest and congressional representatives who don’t want to “play in the same sandbox,” so to speak, I see a perfect opportunity for case managers to have an IMPACT! The first step in moving forward is using available opportunities to our advantage. Health care delivery and the cost of care need to change. The Affordable Care Act continues to be implemented, but the new directional compass needs to point to care coordinators for care delivery solutions. However, one thing I have learned over my years of experience is change takes time. Our opportunity to INSPIRE and IMPACT legislators is now! Once laws are implemented, changes nonbeneficial to our practice will be harder to correct than if we had implemented them correctly the first time! Confusion and fear of the unknown are two stagnating factors to those who receive medical care. I practice in an acute care hospital and constantly have patients ask me if a procedure is covered by their insurance. The changing costs of health care delivery is a challenge that faces us daily, and will be a recurring challenge in the future. We have stories from our experiences to demonstrate to policymakers the quality and value of case management as we assist with transitions to every level of care. We need to continue to be catalysts for change when it is appropriate for our patients and clients. We must advocate when they are NOT ready to be moved to the next level of care, and educate when they ARE stable, with a tone of hope in that process. Over the next few months, we must collectively contact our legislators. It is such a simple process and has such far-reaching effects for only 15 minutes of your time. It is as easy as sending five brief emails with the exact same content to your two senators and representative in Washington, D.C., as well as your state senator and state representative. List your name, credentials, address, phone number, and email address. Tell them you are their constituent and you practice as a case manager. Thank them for their representation and let them know you are available to assist them with any health care issues as they arise. Tell them that, as case managers, our goal is to contain costs and coordinate care that is necessary for the next phase of recovery and/or offer support and comfort at end of life. Our efforts utilize care delivery and provide value with limited resources to deliver what all Americans seek: “The Right care, for the Right reason, at the Right time, with the Right provider, and at the Right cost.” To accomplish this, it must be coordinated by the Right leaders: case managers. Let your senators and representatives know that health care coordination by qualified case managers is essential in cost containment, quality care, prevention, and value. If every CMSA member sent five emails to their legislators, imagine the IMPACT we can easily make! Invite them to review our website,, for information on our Model Act. Use this to assist them in incorporating case management/care coordination into any health care bills before them. With 11,000+ members sending five emails each, can you see the powerful IMPACT and the difference working together can make? Please exercise your right as a citizen and be politically active. It is simple and affects all you do as a citizen in this wonderful country. I hope the summer breeze moves you to begin an “endless vacation” as well by becoming politically active. It will truly be time well spent and will, most importantly, benefit the professional practice we all share. ■ Issue 4 • 2013 • DIGITAL CMSA TODAY 25

Table of Contents for the Digital Edition of CMSA Today - Issue 4, 2013

2012-2014 President's Letter
Message From CMSA's President-Elect
2011-2012 President's Letter
Association Department
Ready to Launch: An Update on Career and Knowledge Pathways
Collaborative Care Team and the Benefits of Communicating Across Disciplines
View From Capitol Hill
Case Management and the Law
Ethics Casebook
Mentoring Matters
CMSA Corporate Partners
Index of Advertisers

CMSA Today - Issue 4, 2013