CMSA Today - Issue 4, 2013 - (Page 9)

Message from CMSA’s President-Elect The Future of Case Management “F ootprints in the sand of time were not made by folks who stood still.” This famous quote describes case managers in the past, present, and definitely in the future! According to the CMSA vision statement, “Case managers are recognized experts and vital participants in the care coordination team who empower people to understand and access quality, efficient health care.”1 The Patient Protection and Affordable Care Act (PPACA) has expedited the learning curve for health care professionals across all industries, effecting change from a fragmented, uncoordinated, and costly health care system to a streamlined delivery arena to ensure that care is evidence-based, cost-effective, and most of all clientcentric. The CMSA public policy initiative began prior to the new law and will become an even more critical vehicle for the exploration and discussion of issues of importance to case management. It has already enhanced communication between legislators, decision-makers, and professionals concerned with developing, implementing, and analyzing health policy issues that affect the industry. In my opinion, largely due to this initiative, we are the most common thread – whether listed as case management, care management, transitions of care, or care coordination. As stated by Lou Holtz, “Life is 10 percent what happens to you and 90 percent how you respond to it.” Case management is neither linear nor a one-way exercise. Assessment responsibilities – including facilitation, 1 OurMissionVision/tabid/226/Default.aspx coordination, and collaboration – will occur throughout the client’s health care process. Case managers lead the critical role in ensuring the delivery of care and resources are used appropriately. In the future, we will be increasingly called on to educate and empower consumers, as well as to provide tools that encourage them to take responsibility for their health care. Additionally, the system is complex and difficult to understand, and patients are searching for assistance in its navigation. Case managers must empower the client to problem-solve by exploring options of care – such as “when available” and alternative plans – when necessary to achieve desired outcomes. We need to turn the passenger into a driver! Case managers must empower the client to problemsolve by exploring options of care – such as “when available” and alternative plans – when necessary to achieve desired outcomes. We need to turn the passenger into a driver! Due to case management being an advanced practice setting, case managers are an aging population with an average age of 55 years old. The good news for the future, however, is that with more people coming out of professional programs, the potential exists to have younger people migrate into the profession more quickly. Case management, as a central component of the new Act, will encourage hiring more people in those case management roles. To be ready for these opportunities, BY KATHLEEN FRASER, RN-BC, MSN, MHA, CCM, CRRN we must pursue professional excellence and maintain competence in practice through national certifications and membership in CMSA, the gold standard of associations for case management. Additionally, more case managers will need to step up and create professional improvement pathways and resources to support case manager development and evolution toward positions of importance. This will strategically influence focus to articulate how case management drives the bottom line and improves business objectives. However, no great thing is created suddenly; there must be time. Continue –as we always have – to follow our five ethical principles. Always practice beneficence, non-malfeasance, autonomy, justice, and fidelity. Practice stewardship by demonstrating responsibility and fiscally thoughtful management of resources. In that practice, never lose sight that we are patient advocates, and, whenever there is a conflict, the patient always comes first. These trends and challenges can be energizing for case management professionals who use their clinical and professional skills to reclaim the energy and passion that led them into the health care field. There will finally be recognition moving us from having to battle for our respected place to having it officially written into various models of care. Case management is the true future of health care reform, and what a bright future it is! ■ Kathleen Fraser, RN-BC, MSN, MHA, CCM, CRRN President-Elect, CMSA National Board of Directors Issue 4 • 2013 • DIGITAL CMSA TODAY 9

Table of Contents for the Digital Edition of CMSA Today - Issue 4, 2013

2012-2014 President's Letter
Message From CMSA's President-Elect
2011-2012 President's Letter
Association Department
Ready to Launch: An Update on Career and Knowledge Pathways
Collaborative Care Team and the Benefits of Communicating Across Disciplines
View From Capitol Hill
Case Management and the Law
Ethics Casebook
Mentoring Matters
CMSA Corporate Partners
Index of Advertisers

CMSA Today - Issue 4, 2013