CMSA Today - Issue 4, 2017 - 13

objective professionals is challenged
on a daily basis.
And finally, how do we advocate for our
most vulnerable populations? We are all
aware of our limited mental health and
community support services. Our diversity
creates pockets of haves and have nots, yet
the healthcare community's expectations
of adherence to care plans does not differ
between populations. How can we engage
our stakeholders in collaborative relationships that build on our strengths?
WHAT DOES THIS MEAN FOR
CASE MANAGERS?
Case managers, in all settings, continue to
be the leaders in care coordination, transitions
of care, individual advocacy and promotion
of patient reintegration into the community.
Social workers and registered nurses continue

to make up the bulk
of the case management field. We must persist in working with
other healthcare professionals to promote a
transdisciplinary approach to improve individual outcomes and individual satisfaction
while addressing cultural differences.
Case management models will need to
evolve to address identified challenges. For
example, social work models will need to
transition from administrative to be more
clinically based to address the advanced
psychosocial needs within the acute care
setting. This includes addressing the behavioral healthcare needs on a concurrent basis,
instead of delaying until post-discharge. As
we know, discharge planning is initiated at
the time of admission. What we often forget

is that discharge planning is recurrent and is
a function of all healthcare disciplines. Failing
to address the behavioral health components
of a patient's wellness fails to set that individual up for success.
We need to prepare our future leaders
for continuous change. In the ideal learning culture, the foundational courses of all
healthcare disciplines need to embed topics
that address systems thinking and reflective
practice that includes approaches to becoming culturally sensitive. Understanding our
own mental models will allow us to become
more prepared to address cultural differences throughout the healthcare continuum.
As healthcare professionals, we cannot be
expected to know every nuance of a particular population, but we must have the tools to
understand what questions need to be asked
and what approaches need to be utilized.
Issue 4 * 2017

CMSA TODAY

13



Table of Contents for the Digital Edition of CMSA Today - Issue 4, 2017

President’s Letter
Association News
CMSA Conference Supporters
CMSA Corporate Partners
Case Management at the Helm of Diverse America
Community Health Workers: A Key Role on the Collaborative Care Team
Ticket to Work: Strategies for Case Managers Who Face Work-Disrupting Disabilities
For Case Managers, Success Requires Mastering Today’s Challenges
Using a Patient Engagement Strategy to Help Care Managers Educate Patients at the Right Time—Before It’s Too Late
Index of Advertisers
CMSA Today - Issue 4, 2017 - Intro
CMSA Today - Issue 4, 2017 - cover1
CMSA Today - Issue 4, 2017 - cover2
CMSA Today - Issue 4, 2017 - 3
CMSA Today - Issue 4, 2017 - 4
CMSA Today - Issue 4, 2017 - 5
CMSA Today - Issue 4, 2017 - President’s Letter
CMSA Today - Issue 4, 2017 - 7
CMSA Today - Issue 4, 2017 - Association News
CMSA Today - Issue 4, 2017 - 9
CMSA Today - Issue 4, 2017 - CMSA Conference Supporters
CMSA Today - Issue 4, 2017 - CMSA Corporate Partners
CMSA Today - Issue 4, 2017 - Case Management at the Helm of Diverse America
CMSA Today - Issue 4, 2017 - 13
CMSA Today - Issue 4, 2017 - 14
CMSA Today - Issue 4, 2017 - 15
CMSA Today - Issue 4, 2017 - Community Health Workers: A Key Role on the Collaborative Care Team
CMSA Today - Issue 4, 2017 - 17
CMSA Today - Issue 4, 2017 - 18
CMSA Today - Issue 4, 2017 - 19
CMSA Today - Issue 4, 2017 - Ticket to Work: Strategies for Case Managers Who Face Work-Disrupting Disabilities
CMSA Today - Issue 4, 2017 - 21
CMSA Today - Issue 4, 2017 - 22
CMSA Today - Issue 4, 2017 - 23
CMSA Today - Issue 4, 2017 - 24
CMSA Today - Issue 4, 2017 - For Case Managers, Success Requires Mastering Today’s Challenges
CMSA Today - Issue 4, 2017 - 26
CMSA Today - Issue 4, 2017 - 27
CMSA Today - Issue 4, 2017 - Using a Patient Engagement Strategy to Help Care Managers Educate Patients at the Right Time—Before It’s Too Late
CMSA Today - Issue 4, 2017 - 29
CMSA Today - Issue 4, 2017 - Index of Advertisers
CMSA Today - Issue 4, 2017 - cover3
CMSA Today - Issue 4, 2017 - cover4
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