CMSA Today - Issue 4, 2017 - 17

enrollment, appointments, referrals, transportation to and from appointments, and
interpreter services at appointments);
* Provide social support by listening to the
concerns of patients and their family members and helping them find solutions; and
* Create community-clinical linkages to help
create a team-based approach through
supporting and enhancing the work of
the healthcare team (CDC, 2015).
CHW PRACTICE IS EVIDENCE-BASED
An abundant body of evidence supports
the impact of the CHW on reducing costs and
improving health outcomes, which has significant implications as CHWs become increasingly incorporated in healthcare teams. Some
noteworthy research findings include:
* CHW programs have been shown to help
improve disease outcomes for patients
with asthma, hypertension, diabetes, cancer, tuberculosis, HIV/AIDS, and depression
(Kim et al, 2016).
* Documented savings in CHW programs
have been attributed to reduced ED
use, reduced hospitalizations, fewer

readmissions and reduced long-term
care placements in numerous studies
(Commonwealth Fund, 2015).
* There is also strong evidence that CHW
interventions within multidisciplinary
healthcare teams improve health-related
outcomes such as chronic disease understanding and self-care management for
many groups experiencing health disparities, such as low income, uninsured,
African-American, Filipino and Hispanic
populations (CDC, 2014).
TRAINING AND CREDENTIALING
OF CHWS
CHW training initiatives come from local
and regional efforts such as state and local
health agencies, service provider professionals and organizations, community-based
organizations, health advocacy groups and
community-based academic coalitions (Rural
Health Information Hub, 2016).
Currently, there are no national training or
credentialing standards for CHWs. However,
in recent years there has been a surge of
activity and interest in promoting standard

definitions of CHW practice as well as training, certification and credentialing programs.
An excellent resource to determine the
status of CHW education and training,
certification, scope of practice legislation
and existing CHW organizations on a stateby-state basis is the National Academy for
State Health Policy (NASHP), an independent
academy of state health policymakers. The
NASHP has an interactive CHW Model Map
on its website, which readers are encouraged
to reference for more details on state-specific
information in these areas. The CHW Model
Map can be found at http://www.nashp.
org/state-community-health-workermodels/.
CHWs have proactively formed specialty associations in a number of states.
Efforts are also underway to develop a
national association to represent the interests of CHWs and advocate for a greater
understanding of CHW practice in order
to promote acceptance as a recognized
occupation and highlight their contributions on multidisciplinary healthcare teams
(Commonwealth Fund, 2015).
Issue 4 * 2017

CMSA TODAY

17



Table of Contents for the Digital Edition of CMSA Today - Issue 4, 2017

President’s Letter
Association News
CMSA Conference Supporters
CMSA Corporate Partners
Case Management at the Helm of Diverse America
Community Health Workers: A Key Role on the Collaborative Care Team
Ticket to Work: Strategies for Case Managers Who Face Work-Disrupting Disabilities
For Case Managers, Success Requires Mastering Today’s Challenges
Using a Patient Engagement Strategy to Help Care Managers Educate Patients at the Right Time—Before It’s Too Late
Index of Advertisers
CMSA Today - Issue 4, 2017 - Intro
CMSA Today - Issue 4, 2017 - cover1
CMSA Today - Issue 4, 2017 - cover2
CMSA Today - Issue 4, 2017 - 3
CMSA Today - Issue 4, 2017 - 4
CMSA Today - Issue 4, 2017 - 5
CMSA Today - Issue 4, 2017 - President’s Letter
CMSA Today - Issue 4, 2017 - 7
CMSA Today - Issue 4, 2017 - Association News
CMSA Today - Issue 4, 2017 - 9
CMSA Today - Issue 4, 2017 - CMSA Conference Supporters
CMSA Today - Issue 4, 2017 - CMSA Corporate Partners
CMSA Today - Issue 4, 2017 - Case Management at the Helm of Diverse America
CMSA Today - Issue 4, 2017 - 13
CMSA Today - Issue 4, 2017 - 14
CMSA Today - Issue 4, 2017 - 15
CMSA Today - Issue 4, 2017 - Community Health Workers: A Key Role on the Collaborative Care Team
CMSA Today - Issue 4, 2017 - 17
CMSA Today - Issue 4, 2017 - 18
CMSA Today - Issue 4, 2017 - 19
CMSA Today - Issue 4, 2017 - Ticket to Work: Strategies for Case Managers Who Face Work-Disrupting Disabilities
CMSA Today - Issue 4, 2017 - 21
CMSA Today - Issue 4, 2017 - 22
CMSA Today - Issue 4, 2017 - 23
CMSA Today - Issue 4, 2017 - 24
CMSA Today - Issue 4, 2017 - For Case Managers, Success Requires Mastering Today’s Challenges
CMSA Today - Issue 4, 2017 - 26
CMSA Today - Issue 4, 2017 - 27
CMSA Today - Issue 4, 2017 - Using a Patient Engagement Strategy to Help Care Managers Educate Patients at the Right Time—Before It’s Too Late
CMSA Today - Issue 4, 2017 - 29
CMSA Today - Issue 4, 2017 - Index of Advertisers
CMSA Today - Issue 4, 2017 - cover3
CMSA Today - Issue 4, 2017 - cover4
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